---
description: Compare Bitrix24 vs OpenKM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs OpenKM Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Bitrix24 \<span\>vs\</span\> OpenKM](https://www.capterra.com.au/compare/113540/125417/bitrix24/vs/openkm)

# Compare Bitrix24 vs OpenKM

Canonical: https://www.capterra.com.au/compare/113540/125417/bitrix24/vs/openkm

> Detailed comparison between Bitrix24 and OpenKM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | OpenKM |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 1002 | 17 |
| **Starting Price** | USD 69.00 | USD 100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### OpenKM

OpenKM is developed with large, medium, or small-sized companies that want to improve their productivity by digitally and economically managing their documents.

## Key features

### Bitrix24

- API
- Activity Tracking
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Content Management
- Customisable Branding
- Document Capture
- Document Management
- Full Text Search
- Personalization
- Reminders
- Reporting/Analytics
- SSL Security
- Search/Filter
- Template Management
- Templates
- Workflow Management

### OpenKM

- API
- Activity Tracking
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Content Management
- Customisable Branding
- Document Capture
- Document Management
- Full Text Search
- Personalization
- Reminders
- Reporting/Analytics
- SSL Security
- Search/Filter
- Template Management
- Templates
- Workflow Management

## Links

- [View Bitrix24 Profile](https://www.capterra.com.au/software/113540/bitrix24)
- [View OpenKM Profile](https://www.capterra.com.au/software/125417/openkm)
- [View Original Comparison](https://www.capterra.com.au/compare/113540/125417/bitrix24/vs/openkm)

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