---
description: Compare Bitrix24 vs Tracker to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs Tracker Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Social CRM Tools](/directory/31584/social-crm-tools/software) > [Bitrix24 \<span\>vs\</span\> Tracker](https://www.capterra.com.au/compare/113540/115913/bitrix24/vs/tracker)

# Compare Bitrix24 vs Tracker

Canonical: https://www.capterra.com.au/compare/113540/115913/bitrix24/vs/tracker

> Detailed comparison between Bitrix24 and Tracker. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | Tracker |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 984 | 66 |
| **Starting Price** | EUR 61.00 | USD 80.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Tracker

We serve any organization that needs to manage issues more efficiently and professionally.

## Key features

### Bitrix24

- API
- Assignment Management
- CRM
- Chat/Messaging
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Issue Scheduling
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Templates

### Tracker

- API
- Assignment Management
- CRM
- Chat/Messaging
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Issue Scheduling
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Templates

## Links

- [View Bitrix24 Profile](https://www.capterra.com.au/software/113540/bitrix24)
- [View Tracker Profile](https://www.capterra.com.au/software/115913/tracker)
- [View Original Comparison](https://www.capterra.com.au/compare/113540/115913/bitrix24/vs/tracker)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bitrix24 vs Tracker Comparison - Capterra Australia 2026","description":"Compare Bitrix24 vs Tracker to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/113540/115913/bitrix24/vs/tracker","about":[{"@id":"https://www.capterra.com.au/software/113540/bitrix24#software"},{"@id":"https://www.capterra.com.au/software/115913/tracker#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/113540/115913/bitrix24/vs/tracker#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/113540/115913/bitrix24/vs/tracker#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Bitrix24","description":"Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. It replaces a multitude of apps and services with a single solution that features CRM, lead generation, marketing, sales &amp; workflow automation, tasks, team messenger, video calls, file storage, and work time tracking.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/38513313-8729-43a3-b761-785be004bd71.png","url":"https://www.capterra.com.au/software/113540/bitrix24","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/113540/bitrix24#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":984},"offers":{"price":"61","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Tracker","description":"With an ever-rising number of issues to track and resolve, your support organization probably struggles to effectively manage resources, prioritize issues, and resolve tickets in a timely manner. Based on the PhaseWare Tracker product suite, our issue tracking solutions provide a customizable and configurable, responsive tool set to help your business streamline the issue tracking process, effectively manage the workload, increase productivity, and directly impact the bottom line.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c0a10c0f-7a69-4a2c-8300-e8aa05110464.png","url":"https://www.capterra.com.au/software/115913/tracker","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/115913/tracker#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":66},"offers":{"price":"80","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Social CRM Tools","position":2,"item":"/directory/31584/social-crm-tools/software","@type":"ListItem"},{"name":"Bitrix24 vs Tracker","position":3,"item":"https://www.capterra.com.au/compare/113540/115913/bitrix24/vs/tracker","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/113540/115913/bitrix24/vs/tracker#breadcrumblist"}]}
</script>