---
description: Compare Bitrix24 vs PBX.IM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs PBX.IM Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Bitrix24 \<span\>vs\</span\> PBX.IM](https://www.capterra.com.au/compare/113540/1080509/bitrix24/vs/PBX-IM)

# Compare Bitrix24 vs PBX.IM

Canonical: https://www.capterra.com.au/compare/113540/1080509/bitrix24/vs/PBX-IM

> Detailed comparison between Bitrix24 and PBX.IM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | PBX.IM |
| **Overall rating** | 4.2/5 | - |
| **Total Reviews** | 984 | 0 |
| **Starting Price** | EUR 61.00 | USD 25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Webinars, Documentation, Videos | - |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### PBX.IM

\-

## Key features

### Bitrix24

- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Communication Management
- Computer Telephony Integration
- Contact Management
- For Cloud Phone Systems
- IVR
- Monitoring
- On-Demand Recording
- Pricing Management
- Product Catalog
- Real-Time Updates
- Virtual Extensions

### PBX.IM

- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Communication Management
- Computer Telephony Integration
- Contact Management
- For Cloud Phone Systems
- IVR
- Monitoring
- On-Demand Recording
- Real-Time Updates
- Virtual Extensions

## Links

- [View Bitrix24 Profile](https://www.capterra.com.au/software/113540/bitrix24)
- [View PBX.IM Profile](https://www.capterra.com.au/software/1080509/PBX-IM)
- [View Original Comparison](https://www.capterra.com.au/compare/113540/1080509/bitrix24/vs/PBX-IM)

-----

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