---
description: Compare Comm100 vs Fathom to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Comm100 vs Fathom Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Student Engagement Software](/directory/31577/student-engagement-platform/software) > [Comm100 \<span\>vs\</span\> Fathom](https://www.capterra.com.au/compare/108889/1037530/comm100-live-chat/vs/fathom)

# Compare Comm100 vs Fathom

Canonical: https://www.capterra.com.au/compare/108889/1037530/comm100-live-chat/vs/fathom

> Detailed comparison between Comm100 and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Comm100 | Fathom |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 108 | 808 |
| **Starting Price** | USD 31.00 | USD 15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation |

## Best for

### Comm100

Thousands of organizations worldwide across education, iGaming, government, and commercial use Comm100, including Rackspace, CH Robinson, Kyndryl, Stanford University, and Global Affairs Canada.

### Fathom

Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc.

## Key features

### Comm100

- AI/Machine Learning
- API
- Access Controls/Permissions
- Alerts/Escalation
- CRM
- Code-free Development
- Collaboration Tools
- Configurable Workflow
- Conversation Intelligence
- Customisable Branding
- Live Chat
- Natural Language Processing
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Task Management
- Video Conferencing

### Fathom

- AI/Machine Learning
- API
- Access Controls/Permissions
- Alerts/Escalation
- CRM
- Code-free Development
- Collaboration Tools
- Configurable Workflow
- Conversation Intelligence
- Customisable Branding
- Live Chat
- Natural Language Processing
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Task Management
- Video Conferencing

## Links

- [View Comm100 Profile](https://www.capterra.com.au/software/108889/comm100-live-chat)
- [View Fathom Profile](https://www.capterra.com.au/software/1037530/fathom)
- [View Original Comparison](https://www.capterra.com.au/compare/108889/1037530/comm100-live-chat/vs/fathom)

-----

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