---
description: Compare ConnectWise PSA vs Syncro to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ConnectWise PSA vs Syncro Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/16/professional-services-automation/software) > [ConnectWise PSA \<span\>vs\</span\> Syncro](https://www.capterra.com.au/compare/107931/207618/connectwise-manage/vs/syncro)

# Compare ConnectWise PSA vs Syncro

Canonical: https://www.capterra.com.au/compare/107931/207618/connectwise-manage/vs/syncro

> Detailed comparison between ConnectWise PSA and Syncro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ConnectWise PSA | Syncro |
| **Overall rating** | 4.1/5 | 4.6/5 |
| **Total Reviews** | 273 | 147 |
| **Starting Price** | - | USD 129.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### ConnectWise PSA

Made for companies that sell, service, and support technology- from managed service providers and cloud service providers to managed print, VOIP, VARs.

### Syncro

Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups.

## Key features

### ConnectWise PSA

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Help Desk Management
- Incident Management
- Issue Management
- Monitoring
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Scheduling
- Support Ticket Management
- Workflow Management

### Syncro

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Help Desk Management
- Incident Management
- Issue Management
- Monitoring
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Scheduling
- Support Ticket Management
- Workflow Management

## Links

- [View ConnectWise PSA Profile](https://www.capterra.com.au/software/107931/connectwise-manage)
- [View Syncro Profile](https://www.capterra.com.au/software/207618/syncro)
- [View Original Comparison](https://www.capterra.com.au/compare/107931/207618/connectwise-manage/vs/syncro)

-----

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