---
description: Compare CallFire vs Five9 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CallFire vs Five9 Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [CallFire \<span\>vs\</span\> Five9](https://www.capterra.com.au/compare/106571/132405/callfire-cloud-call-center/vs/five9)

# Compare CallFire vs Five9

Canonical: https://www.capterra.com.au/compare/106571/132405/callfire-cloud-call-center/vs/five9

> Detailed comparison between CallFire and Five9. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CallFire | Five9 |
| **Overall rating** | 4.3/5 | 4.2/5 |
| **Total Reviews** | 26 | 481 |
| **Starting Price** | USD 599.00 | USD 159.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### CallFire

With the CallFire system, any sized customer is ideal. The software is easily scaleable to maximize a lean startup team, or help improve efficiency on the enterprise level.

### Five9

Healthcare, financial services, retail, higher education, government, sales and telemarketing, customer services, outsourcing, collections, enterprise, mid-market, and supervisors.

## Key features

### CallFire

- API
- Auto-Dialer
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customer History
- Dashboard
- Inbound Call Center
- Lead Distribution
- Outbound Call Center
- Phone Key Input
- Power Dialer
- Preview Dialer
- Progressive Dialer
- Reporting/Analytics
- Survey/Poll Management

### Five9

- API
- Auto-Dialer
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customer History
- Dashboard
- Inbound Call Center
- Lead Distribution
- Outbound Call Center
- Phone Key Input
- Power Dialer
- Preview Dialer
- Progressive Dialer
- Reporting/Analytics
- Survey/Poll Management

## Links

- [View CallFire Profile](https://www.capterra.com.au/software/106571/callfire-cloud-call-center)
- [View Five9 Profile](https://www.capterra.com.au/software/132405/five9)
- [View Original Comparison](https://www.capterra.com.au/compare/106571/132405/callfire-cloud-call-center/vs/five9)

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