---
description: Compare Chat360 vs Text to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chat360 vs Text Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Chat360 \<span\>vs\</span\> Text](https://www.capterra.com.au/compare/1031581/1078275/chat360/vs/Text-App)

# Compare Chat360 vs Text

Canonical: https://www.capterra.com.au/compare/1031581/1078275/chat360/vs/Text-App

> Detailed comparison between Chat360 and Text. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Chat360 | Text |
| **Overall rating** | - | 4.8/5 |
| **Total Reviews** | 0 | 5 |
| **Starting Price** | - | USD 25.00 |
| **Free Trial** | - | Yes |
| **Free Version** | - | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Chat360

Enterprise brands, businesses with a global presence, and companies with marketing, sales, and customer support teams.

### Text

Ideal for SMBs, scaleups, and mid-sized enterprises seeking to modernize support: teams wanting to automate routine tasks, unify channels, and improve CX with AI.

## Key features

### Chat360

- AI/Machine Learning
- API
- CRM
- Chat/Messaging
- Configurable Workflow
- Content Management
- Customer Communication
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Engagement Tracking
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

### Text

- AI/Machine Learning
- API
- CRM
- Chat/Messaging
- Configurable Workflow
- Content Management
- Customer Communication
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Engagement Tracking
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Chat360 Profile](https://www.capterra.com.au/software/1031581/chat360)
- [View Text Profile](https://www.capterra.com.au/software/1078275/Text-App)
- [View Original Comparison](https://www.capterra.com.au/compare/1031581/1078275/chat360/vs/Text-App)

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