---
description: Compare LiveAgent vs Simple CRM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Simple CRM Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> Simple CRM](https://www.capterra.com.au/compare/102188/180601/liveagent/vs/simple-crm)

# Compare LiveAgent vs Simple CRM

Canonical: https://www.capterra.com.au/compare/102188/180601/liveagent/vs/simple-crm

> Detailed comparison between LiveAgent and Simple CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Simple CRM |
| **Overall rating** | 4.7/5 | 2.5/5 |
| **Total Reviews** | 1753 | 2 |
| **Starting Price** | USD 15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | - |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Simple CRM

\-

## Key features

### LiveAgent

- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Tracking
- Call Tracking Metrics
- Client Management
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Email Monitoring
- Lead Management
- Mobile Access
- Monitoring
- Natural Language Processing
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Task Automation
- Transfers/Routing

### Simple CRM

- CRM
- Mobile Access

## Links

- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View Simple CRM Profile](https://www.capterra.com.au/software/180601/simple-crm)
- [View Original Comparison](https://www.capterra.com.au/compare/102188/180601/liveagent/vs/simple-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Simple CRM Comparison - Capterra Australia 2026","description":"Compare LiveAgent vs Simple CRM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/102188/180601/liveagent/vs/simple-crm","about":[{"@id":"https://www.capterra.com.au/software/102188/liveagent#software"},{"@id":"https://www.capterra.com.au/software/180601/simple-crm#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/102188/180601/liveagent/vs/simple-crm#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/102188/180601/liveagent/vs/simple-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.com.au/software/102188/liveagent","@id":"https://www.capterra.com.au/software/102188/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Simple CRM","description":"Simple CRM is a complete managing system for your business that is beautiful and original.","url":"https://www.capterra.com.au/software/180601/simple-crm","@id":"https://www.capterra.com.au/software/180601/simple-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":2.5,"bestRating":5,"ratingCount":2}},{"@id":"https://www.capterra.com.au/compare/102188/180601/liveagent/vs/simple-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Simple CRM","position":3,"item":"https://www.capterra.com.au/compare/102188/180601/liveagent/vs/simple-crm","@type":"ListItem"}]}]}
</script>