---
description: Compare LiveAgent vs easyinbound to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs easyinbound Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> easyinbound](https://www.capterra.com.au/compare/102188/174906/liveagent/vs/easyinbound)

# Compare LiveAgent vs easyinbound

Canonical: https://www.capterra.com.au/compare/102188/174906/liveagent/vs/easyinbound

> Detailed comparison between LiveAgent and easyinbound. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | easyinbound |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1753 | 4 |
| **Starting Price** | USD 15.00 | USD 10.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### easyinbound

It caters to Australia-based small businesses, startups, tradesmen, established businesses, marketers, customer support teams, and call centers.

## Key features

### LiveAgent

- Automatic Call Distribution
- Blended Call Center
- Call Recording
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Email Monitoring
- IVR
- Lead Management
- Monitoring
- Natural Language Processing
- Recording
- Reporting/Analytics
- Support Ticket Management
- Task Automation
- Transfers/Routing
- Voice Mail

### easyinbound

- Automatic Call Distribution
- Call Recording
- Call Routing
- IVR
- Recording
- Reporting/Analytics
- Voice Mail

## Links

- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View easyinbound Profile](https://www.capterra.com.au/software/174906/easyinbound)
- [View Original Comparison](https://www.capterra.com.au/compare/102188/174906/liveagent/vs/easyinbound)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs easyinbound Comparison - Capterra Australia 2026","description":"Compare LiveAgent vs easyinbound to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/102188/174906/liveagent/vs/easyinbound","about":[{"@id":"https://www.capterra.com.au/software/102188/liveagent#software"},{"@id":"https://www.capterra.com.au/software/174906/easyinbound#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/102188/174906/liveagent/vs/easyinbound#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/102188/174906/liveagent/vs/easyinbound#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.com.au/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"easyinbound","description":"It provides Australian 1300 and 1800 numbers, virtual receptionist services, and live answering services for businesses. The software offers quick activation of new numbers within 4 hours, call routing features like time-of-day routing, call analytics, voicemail, call whisper, call recording, and more. It highlights its Australian-based support team, no long term contracts, and competitive rates without hidden fees.","url":"https://www.capterra.com.au/software/174906/easyinbound","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/174906/easyinbound#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":4},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs easyinbound","position":3,"item":"https://www.capterra.com.au/compare/102188/174906/liveagent/vs/easyinbound","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/102188/174906/liveagent/vs/easyinbound#breadcrumblist"}]}
</script>