---
description: Compare LiveAgent vs nCino’s Mortgage Suite to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs nCino’s Mortgage Suite Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> nCino’s Mortgage Suite](https://www.capterra.com.au/compare/102188/169464/liveagent/vs/the-nexus)

# Compare LiveAgent vs nCino’s Mortgage Suite

Canonical: https://www.capterra.com.au/compare/102188/169464/liveagent/vs/the-nexus

> Detailed comparison between LiveAgent and nCino’s Mortgage Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | nCino’s Mortgage Suite |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1753 | 126 |
| **Starting Price** | USD 15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### nCino’s Mortgage Suite

Mortgage lenders, IMBs, banks, and credit unions who want to improve loan production, lower operational costs, increase referral volume, and enhance customer satisfaction.

## Key features

### LiveAgent

- Alerts/Notifications
- Call Tracking
- Client Portal
- Communication Management
- Computer Telephony Integration
- Configurable Workflow
- Customer Complaint Tracking
- Customisable Branding
- Customizable Reports
- Customizable Templates
- Document Storage
- Email Monitoring
- Lead Management
- Natural Language Processing
- Reporting & Statistics
- Task Management
- Template Management
- Third-Party Integrations
- Transfers/Routing

### nCino’s Mortgage Suite

- Alerts/Notifications
- Client Portal
- Communication Management
- Configurable Workflow
- Customisable Branding
- Customizable Templates
- Document Storage
- Pricing Management
- Reporting & Statistics
- Task Management
- Template Management
- Third-Party Integrations

## Links

- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View nCino’s Mortgage Suite Profile](https://www.capterra.com.au/software/169464/the-nexus)
- [View Original Comparison](https://www.capterra.com.au/compare/102188/169464/liveagent/vs/the-nexus)

-----

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