---
description: Compare LiveAgent vs MaxContact to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs MaxContact Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> MaxContact](https://www.capterra.com.au/compare/102188/156506/liveagent/vs/maxcontact)

# Compare LiveAgent vs MaxContact

Canonical: https://www.capterra.com.au/compare/102188/156506/liveagent/vs/maxcontact

> Detailed comparison between LiveAgent and MaxContact. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | MaxContact |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 33 |
| **Starting Price** | USD 15.00 | GBP 80.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### MaxContact

AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses deliver proven results.

## Key features

### LiveAgent

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Customizable Reports
- Email Management
- Inbound Call Center
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Natural Language Processing
- Performance Management
- Real-Time Data
- Survey/Poll Management
- Surveys & Feedback

### MaxContact

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Customizable Reports
- Email Management
- Inbound Call Center
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Natural Language Processing
- Performance Management
- Real-Time Data
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View MaxContact Profile](https://www.capterra.com.au/software/156506/maxcontact)
- [View Original Comparison](https://www.capterra.com.au/compare/102188/156506/liveagent/vs/maxcontact)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs MaxContact Comparison - Capterra Australia 2026","description":"Compare LiveAgent vs MaxContact to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/102188/156506/liveagent/vs/maxcontact","about":[{"@id":"https://www.capterra.com.au/software/102188/liveagent#software"},{"@id":"https://www.capterra.com.au/software/156506/maxcontact#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/102188/156506/liveagent/vs/maxcontact#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/102188/156506/liveagent/vs/maxcontact#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.com.au/software/102188/liveagent","@id":"https://www.capterra.com.au/software/102188/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"MaxContact","description":"MaxContact is the AI-powered customer engagement platform that transforms customer conversations into measurable business outcomes. Built around industry-leading intelligent dialling technology and smart automation, we help teams connect with the right customers at the right time, while AI-powered capabilities drive consistent performance improvements.\n\nOur platform delivers exceptional results - from 200-300% increases in contact rates to doubling sales teams conversion rates. Whether driving sales, improving retention, or optimising debt recovery, MaxContact empowers businesses to scale performance predictably. We're so confident in these results that we guarantee measurable performance improvements with the MaxContact Performance Promise.\n\nTrusted by growing companies handling millions of interactions annually and backed by 5-star UK-based support, MaxContact proves that smart technology amplifies human potential rather than replacing it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/afb05b5b-44b2-4577-bf82-511e6266d23f.png","url":"https://www.capterra.com.au/software/156506/maxcontact","@id":"https://www.capterra.com.au/software/156506/maxcontact#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":33},"offers":{"price":"80","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.capterra.com.au/compare/102188/156506/liveagent/vs/maxcontact#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs MaxContact","position":3,"item":"https://www.capterra.com.au/compare/102188/156506/liveagent/vs/maxcontact","@type":"ListItem"}]}]}
</script>