---
description: Compare LiveAgent vs Atmail to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Atmail Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [LiveAgent \<span\>vs\</span\> Atmail](https://www.capterra.com.au/compare/102188/154274/liveagent/vs/atmail)

# Compare LiveAgent vs Atmail

Canonical: https://www.capterra.com.au/compare/102188/154274/liveagent/vs/atmail

> Detailed comparison between LiveAgent and Atmail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Atmail |
| **Overall rating** | 4.7/5 | 3.5/5 |
| **Total Reviews** | 1753 | 2 |
| **Starting Price** | USD 15.00 | USD 1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Atmail

Carriers, Telcos and ISP's looking to leverage consumer email services to attract, retain and increase ARPU via clever commercialization.

## Key features

### LiveAgent

- API
- Alerts/Notifications
- Autoresponders
- Blended Call Center
- Call Tracking
- Call Tracking Metrics
- Canned Responses
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Drag & Drop
- Email Monitoring
- Lead Management
- Multiple User Accounts
- Natural Language Processing
- Recording
- Shared Inboxes
- Support Ticket Management
- Transfers/Routing

### Atmail

- API
- Alerts/Notifications
- Autoresponders
- Canned Responses
- Data Recovery
- Drag & Drop
- Multiple User Accounts
- Shared Inboxes

## Links

- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View Atmail Profile](https://www.capterra.com.au/software/154274/atmail)
- [View Original Comparison](https://www.capterra.com.au/compare/102188/154274/liveagent/vs/atmail)

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