---
description: Compare LiveAgent vs Crisp to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
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title: LiveAgent vs Crisp Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> Crisp](https://www.capterra.com.au/compare/102188/151292/liveagent/vs/crisp)

# Compare LiveAgent vs Crisp

Canonical: https://www.capterra.com.au/compare/102188/151292/liveagent/vs/crisp

> Detailed comparison between LiveAgent and Crisp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Crisp |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1753 | 147 |
| **Starting Price** | USD 15.00 | USD 45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Crisp

600,000+ companies are using Crisp to talk with their customers on any channel, increase internal collaboration and drive more sales.

## Key features

### LiveAgent

- AI/Machine Learning
- API
- CRM
- Customer Database
- Customer Service Analytics
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Natural Language Processing
- Personalization
- Real-Time Chat
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Conferencing

### Crisp

- AI/Machine Learning
- API
- CRM
- Customer Database
- Customer Service Analytics
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Natural Language Processing
- Personalization
- Real-Time Chat
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Conferencing

## Links

- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View Crisp Profile](https://www.capterra.com.au/software/151292/crisp)
- [View Original Comparison](https://www.capterra.com.au/compare/102188/151292/liveagent/vs/crisp)

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