---
description: Compare LiveAgent vs SupportBee to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs SupportBee Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> SupportBee](https://www.capterra.com.au/compare/102188/132028/liveagent/vs/supportbee)

# Compare LiveAgent vs SupportBee

Canonical: https://www.capterra.com.au/compare/102188/132028/liveagent/vs/supportbee

> Detailed comparison between LiveAgent and SupportBee. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | SupportBee |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1753 | 34 |
| **Starting Price** | USD 15.00 | USD 20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### SupportBee

Lasting relationships are built on meaningful conversations, one at a time. SupportBee is designed to facilitate such conversations. We provide you with the right tools to craft personalized replies.

## Key features

### LiveAgent

- API
- Alerts/Escalation
- Alerts/Notifications
- Call Center Management
- Collaboration Tools
- Customer Database
- Customer Portal
- Customisable Branding
- Email Management
- Email Monitoring
- Knowledge Base Management
- Macros/Templated Responses
- Mobile Access
- Natural Language Processing
- Queue Management
- Reporting/Analytics
- Support Ticket Management
- Tagging
- Third-Party Integrations
- Ticket Management

### SupportBee

- API
- Alerts/Escalation
- Alerts/Notifications
- Call Center Management
- Collaboration Tools
- Customer Database
- Customer Portal
- Customisable Branding
- Email Management
- Knowledge Base Management
- Macros/Templated Responses
- Mobile Access
- Queue Management
- Reporting/Analytics
- Support Ticket Management
- Tagging
- Third-Party Integrations
- Ticket Management

## Links

- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View SupportBee Profile](https://www.capterra.com.au/software/132028/supportbee)
- [View Original Comparison](https://www.capterra.com.au/compare/102188/132028/liveagent/vs/supportbee)

-----

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