---
description: Compare LiveAgent vs Sphinx iQ3 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Sphinx iQ3 Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> Sphinx iQ3](https://www.capterra.com.au/compare/102188/124250/liveagent/vs/survey-shaker)

# Compare LiveAgent vs Sphinx iQ3

Canonical: https://www.capterra.com.au/compare/102188/124250/liveagent/vs/survey-shaker

> Detailed comparison between LiveAgent and Sphinx iQ3. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Sphinx iQ3 |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1753 | 5 |
| **Starting Price** | USD 15.00 | EUR 1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Sphinx iQ3

Organizations seeking a research tool in order to:&#10;collect and understand data to make the right decisions and involve their teams to act upon the insights.

## Key features

### LiveAgent

- API
- Activity Tracking
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Distribution
- Email Management
- Engagement Tracking
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

### Sphinx iQ3

- API
- Activity Tracking
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Distribution
- Email Management
- Engagement Tracking
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

## Links

- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View Sphinx iQ3 Profile](https://www.capterra.com.au/software/124250/survey-shaker)
- [View Original Comparison](https://www.capterra.com.au/compare/102188/124250/liveagent/vs/survey-shaker)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Sphinx iQ3 Comparison - Capterra Australia 2026","description":"Compare LiveAgent vs Sphinx iQ3 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/102188/124250/liveagent/vs/survey-shaker","about":[{"@id":"https://www.capterra.com.au/software/102188/liveagent#software"},{"@id":"https://www.capterra.com.au/software/124250/survey-shaker#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/102188/124250/liveagent/vs/survey-shaker#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/102188/124250/liveagent/vs/survey-shaker#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.com.au/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Sphinx iQ3","description":"Sphinx iQ3 is the innovative tool to make the most out of your studies and guide your decisions. Design and distribute multi-channel attractive questionnaires at the right time to optimize response rates. Leverage your data and turn raw information into valuable actionable insights by combining statistical and textual analysis with data visualization in a few clicks. Share results with interactive reports. All-in-one, advanced, intuitive. Get started now with the help of our industry experts!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0c9caabf-8a8f-4485-b48d-6ed096ba678d.jpeg","url":"https://www.capterra.com.au/software/124250/survey-shaker","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/124250/survey-shaker#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":5},"offers":{"price":"1","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Sphinx iQ3","position":3,"item":"https://www.capterra.com.au/compare/102188/124250/liveagent/vs/survey-shaker","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/102188/124250/liveagent/vs/survey-shaker#breadcrumblist"}]}
</script>