---
description: Compare LiveAgent vs Nexivo to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Nexivo Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> Nexivo](https://www.capterra.com.au/compare/102188/1079716/liveagent/vs/Nexivo)

# Compare LiveAgent vs Nexivo

Canonical: https://www.capterra.com.au/compare/102188/1079716/liveagent/vs/Nexivo

> Detailed comparison between LiveAgent and Nexivo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Nexivo |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1776 | 0 |
| **Starting Price** | USD 15.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Nexivo

\-

## Key features

### LiveAgent

- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Email Monitoring
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Task Automation
- Transfers/Routing

### Nexivo

- Automated Routing
- Live Chat
- Multi-Channel Communication

## Links

- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View Nexivo Profile](https://www.capterra.com.au/software/1079716/Nexivo)
- [View Original Comparison](https://www.capterra.com.au/compare/102188/1079716/liveagent/vs/Nexivo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Nexivo Comparison - Capterra Australia 2026","description":"Compare LiveAgent vs Nexivo to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/102188/1079716/liveagent/vs/Nexivo","about":[{"@id":"https://www.capterra.com.au/software/102188/liveagent#software"},{"@id":"https://www.capterra.com.au/software/1079716/Nexivo#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/102188/1079716/liveagent/vs/Nexivo#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/102188/1079716/liveagent/vs/Nexivo#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"publisher":{"@id":"https://www.capterra.com.au/#organization"},"inLanguage":"en-AU"},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8326cad2-1f67-48d1-bb5f-a23a8d6798ba.jpeg","url":"https://www.capterra.com.au/software/102188/liveagent","@id":"https://www.capterra.com.au/software/102188/liveagent#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1776,"ratingValue":4.7},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Nexivo","description":"Nexivo is a cloud-based contact center platform for customer service and business communication. The system features AI-powered chat and voice agents that handle conversations in multiple languages, providing continuous customer support with the option to transfer to human agents when necessary. \n\nNexivo integrates with WhatsApp and Microsoft Teams, allowing businesses to maintain existing workflows while enabling teams to manage customer interactions across various channels regardless of location. The platform includes analytics tools and streamlined workspaces designed to help manage customer communications efficiently. Nexivo supports voice calls, video calls, SMS, WhatsApp,Teams integration, and website live chat functionality, recording interactions to maintain service quality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/360612a3-f936-4640-8b97-5e30f93fb03a.png","url":"https://www.capterra.com.au/software/1079716/Nexivo","@id":"https://www.capterra.com.au/software/1079716/Nexivo#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/compare/102188/1079716/liveagent/vs/Nexivo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Nexivo","position":3,"item":"https://www.capterra.com.au/compare/102188/1079716/liveagent/vs/Nexivo","@type":"ListItem"}]}]}
</script>
