---
description: Compare LiveAgent vs Formbricks to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Formbricks Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> Formbricks](https://www.capterra.com.au/compare/102188/1066638/liveagent/vs/formbricks)

# Compare LiveAgent vs Formbricks

Canonical: https://www.capterra.com.au/compare/102188/1066638/liveagent/vs/formbricks

> Detailed comparison between LiveAgent and Formbricks. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Formbricks |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1753 | 2 |
| **Starting Price** | USD 15.00 | USD 0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Formbricks

The privacy-first approach of Formbricks is particularly valuable for industries like Health Care, Financial Services, Governmental Organizations and EU-based Companies.

## Key features

### LiveAgent

- Access Controls/Permissions
- Call Tracking
- Collaboration Tools
- Computer Telephony Integration
- Customer Complaint Tracking
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Dashboard
- Email Monitoring
- Engagement Tracking
- Feedback Management
- Lead Management
- Multi-Channel Data Collection
- Multi-Language
- Natural Language Processing
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Third-Party Integrations

### Formbricks

- Access Controls/Permissions
- Collaboration Tools
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Dashboard
- Engagement Tracking
- Feedback Management
- Multi-Channel Data Collection
- Multi-Language
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Third-Party Integrations

## Links

- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View Formbricks Profile](https://www.capterra.com.au/software/1066638/formbricks)
- [View Original Comparison](https://www.capterra.com.au/compare/102188/1066638/liveagent/vs/formbricks)

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