---
description: Compare LiveAgent vs AOL Mail to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs AOL Mail Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> AOL Mail](https://www.capterra.com.au/compare/102188/1035227/liveagent/vs/aol-mail)

# Compare LiveAgent vs AOL Mail

Canonical: https://www.capterra.com.au/compare/102188/1035227/liveagent/vs/aol-mail

> Detailed comparison between LiveAgent and AOL Mail. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | AOL Mail |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 1753 | 75 |
| **Starting Price** | USD 15.00 | USD 4.99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### AOL Mail

Anyone looking for a free webmail service.

## Key features

### LiveAgent

- Automatic Call Distribution
- Blended Call Center
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Email Monitoring
- Inbox Management
- Lead Management
- Mobile App
- Monitoring
- Multiple User Accounts
- Natural Language Processing
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Task Automation
- Transfers/Routing

### AOL Mail

- Inbox Management
- Mobile App
- Multiple User Accounts

## Links

- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View AOL Mail Profile](https://www.capterra.com.au/software/1035227/aol-mail)
- [View Original Comparison](https://www.capterra.com.au/compare/102188/1035227/liveagent/vs/aol-mail)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs AOL Mail Comparison - Capterra Australia 2026","description":"Compare LiveAgent vs AOL Mail to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/102188/1035227/liveagent/vs/aol-mail","about":[{"@id":"https://www.capterra.com.au/software/102188/liveagent#software"},{"@id":"https://www.capterra.com.au/software/1035227/aol-mail#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/102188/1035227/liveagent/vs/aol-mail#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/102188/1035227/liveagent/vs/aol-mail#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.com.au/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"AOL Mail","description":"AOL Mail is an email service that provides a safe and user-friendly email experience for millions of people globally. The web-based platform offers features like customizable fonts for composing messages, tools for organizing emails into folders, and the ability to access email across mobile devices. Users can also forward emails and add signatures. AOL Mail focuses on providing a delightful email experience through features tailored to each user's needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/38f44680-eaf5-4535-9970-4432e0ca7bdf.jpeg","url":"https://www.capterra.com.au/software/1035227/aol-mail","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1035227/aol-mail#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":75},"offers":{"price":"4.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs AOL Mail","position":3,"item":"https://www.capterra.com.au/compare/102188/1035227/liveagent/vs/aol-mail","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/102188/1035227/liveagent/vs/aol-mail#breadcrumblist"}]}
</script>