---
description: Compare LiveAgent vs Chaty to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
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title: LiveAgent vs Chaty Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> Chaty](https://www.capterra.com.au/compare/102188/1024481/liveagent/vs/chaty)

# Compare LiveAgent vs Chaty

Canonical: https://www.capterra.com.au/compare/102188/1024481/liveagent/vs/chaty

> Detailed comparison between LiveAgent and Chaty. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Chaty |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1753 | 41 |
| **Starting Price** | USD 15.00 | USD 0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Chaty

Great for e-commerce, digital agencies, and any website that wants to provide customer support via multiple channels. &#10;Use Chaty to answer queries, receive feedback, and chat with your customers.

## Key features

### LiveAgent

- Activity Dashboard
- Chat/Messaging
- Customer Engagement
- Customisable Branding
- Email Monitoring
- Geotargeting
- Interaction Tracking
- Mobile Access
- Monitoring
- Natural Language Processing
- Offline Form
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations
- Usage Tracking/Analytics
- Widgets

### Chaty

- Activity Dashboard
- Chat/Messaging
- Customer Engagement
- Customisable Branding
- Geotargeting
- Interaction Tracking
- Mobile Access
- Monitoring
- Offline Form
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations
- Usage Tracking/Analytics
- Widgets

## Links

- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View Chaty Profile](https://www.capterra.com.au/software/1024481/chaty)
- [View Original Comparison](https://www.capterra.com.au/compare/102188/1024481/liveagent/vs/chaty)

-----

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