---
description: Compare LiveAgent vs WideBot to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs WideBot Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent \<span\>vs\</span\> WideBot](https://www.capterra.com.au/compare/102188/1012365/liveagent/vs/widebot)

# Compare LiveAgent vs WideBot

Canonical: https://www.capterra.com.au/compare/102188/1012365/liveagent/vs/widebot

> Detailed comparison between LiveAgent and WideBot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | WideBot |
| **Overall rating** | 4.7/5 | 3.4/5 |
| **Total Reviews** | 1783 | 5 |
| **Starting Price** | USD 15.00 | USD 15.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### WideBot

Today, WideBot leads the chatbot market, with 10,000+ chatbots serving companies, enterprises, SMEs, scaleups and governments in over 42 countries in the MENA region.

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Activity Dashboard
- CRM
- Canned Responses
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Customer Support
- Customisable Branding
- File Sharing
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Proactive Chat
- Reporting/Analytics
- Transcripts/Chat History
- Transfers/Routing
- Unified Communications

### WideBot

- AI/Machine Learning
- API
- Activity Dashboard
- CRM
- Canned Responses
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Customer Support
- Customisable Branding
- File Sharing
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Proactive Chat
- Reporting/Analytics
- Transcripts/Chat History
- Transfers/Routing
- Unified Communications

## Links

- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View WideBot Profile](https://www.capterra.com.au/software/1012365/widebot)
- [View Original Comparison](https://www.capterra.com.au/compare/102188/1012365/liveagent/vs/widebot)

-----

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