---
description: Compare ShiftCare vs Lookout to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ShiftCare vs Lookout Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Assisted Living Software](/directory/10034/assisted-living/software) > [ShiftCare \<span\>vs\</span\> Lookout](https://www.capterra.com.au/compare/1016141/1035528/shiftcare/vs/the-lookout-way)

# Compare ShiftCare vs Lookout

Canonical: https://www.capterra.com.au/compare/1016141/1035528/shiftcare/vs/the-lookout-way

> Detailed comparison between ShiftCare and Lookout. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ShiftCare | Lookout |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 145 | 38 |
| **Starting Price** | USD 8.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ShiftCare

ShiftCare serves NDIS disability \&amp; aged care providers and support workers across Australia. We help teams manage client care, streamline operations, and reduce admin, making it easier to deliver quality support while growing your business.

### Lookout

All-in-one home care service delivery software for Australian home care providers. &#10;&#10;See better care with Lookout.

## Key features

### ShiftCare

- API
- Activity Tracking
- Billing & Invoicing
- Client Management
- Clock In/Out
- Customizable Reports
- Document Management
- Employee Portal
- Geriatric Care
- Home Health Care Management
- Invoice Management
- Mobile Alerts
- Monitoring
- Patient Records Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Time Tracking by Client
- Workflow Management

### Lookout

- API
- Activity Tracking
- Billing & Invoicing
- Client Management
- Clock In/Out
- Customizable Reports
- Document Management
- Employee Portal
- Geriatric Care
- Home Health Care Management
- Invoice Management
- Mobile Alerts
- Monitoring
- Patient Records Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Time Tracking by Client
- Workflow Management

## Links

- [View ShiftCare Profile](https://www.capterra.com.au/software/1016141/shiftcare)
- [View Lookout Profile](https://www.capterra.com.au/software/1035528/the-lookout-way)
- [View Original Comparison](https://www.capterra.com.au/compare/1016141/1035528/shiftcare/vs/the-lookout-way)

-----

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