---
description: Compare Dialpad Ai Contact Center vs Zoho Voice to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dialpad Ai Contact Center vs Zoho Voice Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Dialpad Ai Contact Center \<span\>vs\</span\> Zoho Voice](https://www.capterra.com.au/compare/1000762/1029158/dialpad-contact-center/vs/zoho-voice)

# Compare Dialpad Ai Contact Center vs Zoho Voice

Canonical: https://www.capterra.com.au/compare/1000762/1029158/dialpad-contact-center/vs/zoho-voice

> Detailed comparison between Dialpad Ai Contact Center and Zoho Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dialpad Ai Contact Center | Zoho Voice |
| **Overall rating** | - | 4.0/5 |
| **Total Reviews** | 0 | 46 |
| **Starting Price** | USD 80.00 | USD 34.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Dialpad Ai Contact Center

Mid-market and enterprise CX, support, and IT leaders replacing fragmented contact center tools with one AI-native platform built for Agentic AI resolution at scale.

### Zoho Voice

Sales and Marketing, Customer Support, Customer Engagement, Business Phone Calls, Tele-Marketing Agents, Call Centers, Contact Centers, Recruiters, Tele-Calling Agents

## Key features

### Dialpad Ai Contact Center

- Automated Routing
- Automatic Call Distribution
- Call Center Management
- Call Recording
- Call Routing
- Computer Telephony Integration
- Dashboard
- For Sales Teams/Organizations
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Sales Activity Management
- Scheduling

### Zoho Voice

- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- Call Center Management
- Call Recording
- Call Routing
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- For Sales Teams/Organizations
- Lead Management
- Monitoring
- Multi-Channel Communication
- Virtual Extensions

## Links

- [View Dialpad Ai Contact Center Profile](https://www.capterra.com.au/software/1000762/dialpad-contact-center)
- [View Zoho Voice Profile](https://www.capterra.com.au/software/1029158/zoho-voice)
- [View Original Comparison](https://www.capterra.com.au/compare/1000762/1029158/dialpad-contact-center/vs/zoho-voice)

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