Capterra Blog

Published on 16/08/2022 by Laura Burgess

Hybrid or remote work may not necessarily resolve toxic workplace culture but can help lessen certain behaviours and expectations that impact employees’ wellbeing. In this article, Capterra looks at whether employee monitoring... Continue Reading

Published on 08/08/2022 by Anna Hammond and Ojasvini

This article was originally published on 03/10/2019. Continue Reading

Published on 07/08/2022 by Laura Burgess

Text-to-shop provides consumers with a low-tech option to order products directly from their phone via SMS text messages. Whilst this can benefit retail management, how do Australian consumers feel about one of the more recent... Continue Reading

Published on 11/07/2022 by Ojasvini

This article will talk about drones and their uses in the construction industry. We will also discuss the rules and regulations of flying drones in Australia and their challenges. Continue Reading

Published on 06/07/2022 by Laura Burgess

Are checkout-free stores the future of the retail industry? Cashierless stores may improve the customer shopping experience but can also help store owners track and leverage consumer purchasing behaviours. Are Aussies ready for... Continue Reading

Published on 30/06/2022 by Ojasvini

Business budgeting can help organisations make informed decisions about their own expenditures. This article will discuss budgeting and why budgeting is important for businesses. We will also share some budgeting tips for small... Continue Reading

Published on 28/06/2022 by Laura Burgess

Small to midsize enterprises (SMEs) may not be able to compete with larger ones on price, scale, or speed, but they do have one potential secret weapon: customer service. But how much do consumers really care about customer... Continue Reading

Published on 09/06/2022 by Ojasvini

In this article, we have curated a list of the top five membership management software listed on Capterra Australia and their key features. The tools have over 20 user reviews and a minimum of 4.4/5 star ratings over the past two... Continue Reading

Published on 31/05/2022 by Ojasvini

This article will focus on the ‘why’ behind Google’s decision to remove third party cookies. We will also discuss how this change could impact marketers and advertisers. Continue Reading

Published on 30/05/2022 by Laura Burgess

Customer service is a major part of any purchasing experience, whether that’s in store or online, pre-purchase or post-sale. For this article, we surveyed customer support employees to get their insights into how customer service... Continue Reading

Published on 27/05/2022 by Bruno Peláez and Ojasvini

Systems for bars and restaurants might have been one of the key factors in helping businesses gain efficiency in management. In this article, we will look at some recent technology that can be used to cover different tasks and... Continue Reading

Published on 10/05/2022 by Anna Hammond and Ojasvini

This article was originally published on 06/23/2020. Continue Reading

Published on 02/05/2022 by Laura Burgess

As corporate travel is slowly starting to return globally, it seems that the pandemic has changed the travel industry forever. This article looks at how business travel is evolving and the role technology plays as employees get... Continue Reading

Published on 19/04/2022 by Ojasvini

Carbon credits might be one of the many tools organisations can potentially use to help reduce greenhouse gas (GHG) emissions. This article will discuss carbon credits in detail, why companies invest in carbon credits, and how... Continue Reading

Published on 13/04/2022 by Ojasvini

Webinars can help enable organisations to have direct contact with their audience. In addition, businesses can use webinars to not only reach a wider audience but also to enhance their brand value. In this article, we have... Continue Reading

Published on 11/04/2022 by Laura Burgess

Work-related stress can have huge impacts on health and safety in the workplace. In this article, Capterra looks at the common symptoms and factors of stress for employees of small to medium-sized enterprises (SMEs). What can... Continue Reading

Published on 05/04/2022 by Anna Hammond and Ojasvini

This article was originally published on 23/10/2019. Continue Reading

Published on 31/03/2022 by Ojasvini

Scheduling software helps businesses keep track of client meetings, shared company resources, and employee schedules. In this article, we have listed the best five free scheduling software with a minimum of 4.5/5 star user... Continue Reading

Published on 23/03/2022 by Laura Burgess

The COVID-19 pandemic has changed how companies address employee mental health in the workplace. In this article, Capterra looks at whether employees feel supported and comfortable discussing their mental health with their... Continue Reading

Published on 11/03/2022 by Capterra

The Capterra Shortlist methodology scores vendors on two dimensions: User Ratings and Popularity. Continue Reading

Published on 08/03/2022 by Ojasvini

A well-written curriculum vitae (CV) can potentially help you get past robot recruiters. This article will discuss robot recruiters, followed by the role of artificial intelligence (AI) in recruiting and lastly, steps on how to... Continue Reading

Published on 24/02/2022 by Ojasvini

Businesses can opt for video editing software to create professional and creative videos. In this article, we have listed the top three video editing software having free versions and free trials and a minimum of 4.6/5 star... Continue Reading

Published on 08/02/2022 by Laura Burgess

Employers are now rethinking their family and employee engagement strategy due to the coronavirus pandemic and the digital age. In this article, learn more about how some companies in Australia are hosting virtual events and... Continue Reading

Published on 31/01/2022 by Anna Hammond and Ojasvini

This article was originally published on 20/04/2020. Continue Reading

Published on 20/01/2022 by Ojasvini

As per a report published by CMO, Australian customers are among the highest chatbot users globally. The report also says that brands are progressively using chatbots as a significant platform for customer interaction. One of the... Continue Reading