Concerned about COVID-19? Visit our resource page to learn how to support your remote teams while staying productive.

13 software deals to help Australian businesses with remote work

Published on 19/03/2020 by Anna Hammond

Across the globe, governments are responding to COVID-19 by suggesting people practice social-distancing and self-isolation. For businesses, this means allowing their employees to carry out remote work and revising their offerings. We’ve gathered a list of software providers who are adjusting their prices to help businesses get through these turbulent times. 

header remote work coronavirus

To be included in this article:

  1. The licensing change or product pricing must be an adaption brought about by the COVID-19 pandemic.
  2. The product pricing or licensing change must be accessible to a broad population of users (such as existing clients and new business clients). 

Changes limited to specific industry or profession (e.g. healthcare professionals) were not considered for this list.

We’ll update this page regularly over the upcoming weeks to identify new changes and offers. 

Web Conferencing Software

1. Cisco Webex Meetings

Cisco has expanded the capabilities of its Webex Meetings software. This now extends to all countries that have access to the platform, and not just to those impacted by the Coronavirus.

Previous offering

With prices starting at US$13.95 per month, Cisco Webex Meetings offered a free version of its software and a free trial.

Updated offering

Cisco has updated its Webex capabilities for its free version and in the countries it serves. The additional features are: 

  • Unlimited use; no restrictions on time 
  • As many as 100 meeting participants
  • Dial-in now available (in addition to the current VoIP provision).

Cisco is offering free 90-day licenses to companies that are new to sign up to Webex. 

print screen webex
Cisco has expanded the capabilities of its Webex Meetings software (Source)

More info

2. GoToMeeting

GoToMeeting connects people from far and wide and is responding to the Coronavirus challenge. The company is amending its offering to enable customers to use its tools more flexibly. 

Previous offering

Subscriptions started from US$12.00 a month.

Updated offering

Customers who currently subscribe to LogMeIn can now access collaboration tools, including GoToMeeting and GoToWebinar. Initially, this is for up to three months at no extra charge on a current subscription. GoToMeeting is also implementing extra support, help and guidance for users of its tools.

printscreen go to meeting
GoToMeeting mobile version (Source)

More info

3. Google Hangouts

Hangouts is offering free access for its video conferencing platform, Hangout Meets, for all G Suite customers. 

Previous offering

The G Suite version for businesses started at US$12 per user, per month.

Updated offering

With a preliminary date of 1 July 2020, Google is providing its Hangouts premium features for free to all users. This includes up to 250 participants in a call, live streaming for 100,000 viewers within a domain, as well as a function to record meetings and save these to Google Drive.

printscreen hangouts
Hangout Meets now offers with free access for all G Suite customers (Source)

More info

4. Microsoft Teams

Microsoft Teams is offering a free six-month trial to its premium collaboration tool subscription.

Previous offering

Prices were set at US$12.50 per user, per month. There was also a free version of Microsoft Teams and a free trial of the paid-for version.

Updated offering

Now, Microsoft teams is giving users a free six-month trial of its Premium Version to help individuals to collaborate with their colleagues and business partners.

printscreen microsoft teams
Users will benefit from a six-month free trial of the Premium Version of Microsoft Teams (Source)

More info 

 

Video editing/recording Software

5. Brightcove Video Platform

For a period of 90 days and to minimise the disruption businesses will face due to the Coronavirus, Brightcove is granting customers 50 hours of free HD Live Streaming. 

Previous offering

Although pricing is not immediately available on the company’s website, Brightcove did charge a fee for its products and services.

Updated offering

Brightcove’s current free collaboration tools on offer will assist users and businesses as a temporary measure in the light of the Coronavirus pandemic. Its SMB collaboration software is now available to users who sign up to Brightcove Live.

print screen brightcove
Brightcove is granting customers 50 hours of free HD Live Streaming (Source)

More info

6. Loom

Loom is offering additional features and functionality during the world health crisis faced by individuals and businesses.

Previous offering

Loom’s offerings started at US$10 per user per month for the Pro plan, with a free Basic plan.

Updated offering

As a temporary measure up to 1 July 2020, Loom’s video messaging platform will now remove the recording limit for users on the Basic plan. As an additional step, Loom has halved the cost of its Pro version to US$5 per month. A free trial of Loom Pro will increase from 14 days to 30 days.

print screen loom
The video messaging platform will remove the recording limit for the Basic plan (Source)

More info 

 

Collaboration

7. Box

As a provider of collaboration tools, Box is now offering a free version of its software for SMBs to help users to tackle the work demands caused by the Coronavirus.

Previous offering

Box business plans started at US€12.82 per user, per month. 

Updated offering

Box is offering a three-month free trial of its SMB collaboration software platform. 

print screen box
The collaboration tool is offering a free version of its software to help SMEs (Source)

More info

8. Zoho remotely

Zoho Remotely is a complete suite of web and mobile apps designed to help teams communicate, collaborate and be productive when working remotely.

Previous offering

None. This is a new offering that was created because of the coronavirus.

Updated offering

Zoho Remotely is a suite of web and mobile apps that will help you with communication, collaboration and productivity. Remotely will remain free till July 1, 2020.

Zoho Remotely screenshot
Zoho Remotely is a new tool created as a response to the COVID-19 pandemic (Source)

More info 

 

Call centre software

9. CallHippo

Callhippo is a Voice over Internet Protocol (VoIP) solution.

Previous offering

Callhippo was US$10 per user, per month.

Updated offering

The CallHippo Bronze Plan is being offered on a two-month free trial.

print screen call hippo
CallHippo Bronze Plan is being offered for free for two months due to the crisis (Source)

More info

 

Remote work support software

10. Instant Housecall

Instant Housecall is offering free sub-accounts in response to the Coronavirus pandemic.

Previous offering

Instant Housecall prices started at US$29.00 per user per month.

Updated offering

The company has said that this offer will run until the World Health Organization (WHO) declares that the pandemic is over. Thereafter, all plans return to their previous status.

More info

 

CRM software

11. Bitrix24

Bitrix24 is offering unlimited users in its free version of the company’s collaboration tools.

Previous offering

Bitrix imposed a restriction of 12 users on the free version and plans started from US$19 per month for 2 users.

Updated offering

Bitrix24 is now lifting the 12-user restriction on its free accounts and the number of users is unlimited. Any changes to this will be made with at least 30 days’ notice, so customers have enough time to save their data.

print screen bitrix24
Bitrix24 is now lifting the 12-user restriction on its free accounts (Source)

More info

 

Network security

12. Cloudflare

Cloudflare offers security to small businesses and has updated its service to provide free enterprise-grade features to small businesses.

Previous offering

Cloudflare business plans were priced at US$200 per month.

Updated offering

Up until 1 September 2020, Cloudflare is waiving its monthly fee, with up to 500 free seats on Cloudflare for Teams. There is no commitment after this date. The company is also providing free 30-minute onboarding sessions with its technical team.

print screen cloudfare
Up until 1 September 2020, Cloudfare will be supporting SMEs with free options (Source)

More info

 

Password management

13. 1Password

1Password is lifting its trial period in response to the Coronavirus.

Previous offering

1Password did not offer a free plan. Plans for the Business version started from US$7.99 per user, per month and US$3.99 per user, per month for the Teams version.

Updated offering

With immediate effect, 1Password Business and Teams is extending its 30-day free trial period to 6 months.

print screen 1 password
1Password is removing trial limits for the next months in response to the crisis (Source)

More info

remote work software deals 2020

Looking for collaboration software? Check out Capterra’s list of the best collaboration software solutions.

This article may refer to products, programs or services that are not available in your country, or that may be restricted under the laws or regulations of your country. We suggest that you consult the software provider directly for information regarding product availability and compliance with local laws.