Across the globe, governments are responding to COVID-19 by suggesting people practice social-distancing and self-isolation. For businesses, this means allowing their employees to carry out remote work and revising their offerings. We’ve gathered a list of software providers who are adjusting their prices to help businesses get through these turbulent times.
To be included in this article:
- The licensing change or product pricing must be an adaption brought about by the COVID-19 pandemic.
- The product pricing or licensing change must be accessible to a broad population of users (such as existing clients and new business clients).
Changes limited to specific industry or profession (e.g. healthcare professionals) were not considered for this list.
We’ll update this page regularly over the upcoming weeks to identify new changes and offers.
Web Conferencing Software
1. Cisco Webex Meetings
Cisco has expanded the capabilities of its Webex Meetings software. This now extends to all countries that have access to the platform, and not just to those impacted by the Coronavirus.
With prices starting at US$13.95 per month, Cisco Webex Meetings offered a free version of its software and a free trial.
Cisco has updated its Webex capabilities for its free version and in the countries it serves. The additional features are:
- Unlimited use; no restrictions on time
- As many as 100 meeting participants
- Dial-in now available (in addition to the current VoIP provision).
Cisco is offering free 90-day licenses to companies that are new to sign up to Webex.
GoToMeeting connects people from far and wide and is responding to the Coronavirus challenge. The company is amending its offering to enable customers to use its tools more flexibly.
Subscriptions started from US$12.00 a month.
Customers who currently subscribe to LogMeIn can now access collaboration tools, including GoToMeeting and GoToWebinar. Initially, this is for up to three months at no extra charge on a current subscription. GoToMeeting is also implementing extra support, help and guidance for users of its tools.
3. Google Hangouts
Hangouts is offering free access for its video conferencing platform, Hangout Meets, for all G Suite customers.
The G Suite version for businesses started at US$12 per user, per month.
With a preliminary date of 1 July 2020, Google is providing its Hangouts premium features for free to all users. This includes up to 250 participants in a call, live streaming for 100,000 viewers within a domain, as well as a function to record meetings and save these to Google Drive.
4. Microsoft Teams
Microsoft Teams is offering a free six-month trial to its premium collaboration tool subscription.
Prices were set at US$12.50 per user, per month. There was also a free version of Microsoft Teams and a free trial of the paid-for version.
Now, Microsoft teams is giving users a free six-month trial of its Premium Version to help individuals to collaborate with their colleagues and business partners.
Video editing/recording Software
5. Brightcove Video Platform
For a period of 90 days and to minimise the disruption businesses will face due to the Coronavirus, Brightcove is granting customers 50 hours of free HD Live Streaming.
Although pricing is not immediately available on the company’s website, Brightcove did charge a fee for its products and services.
Brightcove’s current free collaboration tools on offer will assist users and businesses as a temporary measure in the light of the Coronavirus pandemic. Its SMB collaboration software is now available to users who sign up to Brightcove Live.
Loom is offering additional features and functionality during the world health crisis faced by individuals and businesses.
Loom’s offerings started at US$10 per user per month for the Pro plan, with a free Basic plan.
As a temporary measure up to 1 July 2020, Loom’s video messaging platform will now remove the recording limit for users on the Basic plan. As an additional step, Loom has halved the cost of its Pro version to US$5 per month. A free trial of Loom Pro will increase from 14 days to 30 days.
As a provider of collaboration tools, Box is now offering a free version of its software for SMBs to help users to tackle the work demands caused by the Coronavirus.
Box business plans started at US€12.82 per user, per month.
Box is offering a three-month free trial of its SMB collaboration software platform.
8. Zoho remotely
Zoho Remotely is a complete suite of web and mobile apps designed to help teams communicate, collaborate and be productive when working remotely.
None. This is a new offering that was created because of the coronavirus.
Zoho Remotely is a suite of web and mobile apps that will help you with communication, collaboration and productivity. Remotely will remain free till July 1, 2020.
Call centre software
Callhippo is a Voice over Internet Protocol (VoIP) solution.
Callhippo was US$10 per user, per month.
The CallHippo Bronze Plan is being offered on a two-month free trial.
Remote work support software
10. Instant Housecall
Instant Housecall is offering free sub-accounts in response to the Coronavirus pandemic.
Instant Housecall prices started at US$29.00 per user per month.
The company has said that this offer will run until the World Health Organization (WHO) declares that the pandemic is over. Thereafter, all plans return to their previous status.
Bitrix24 is offering unlimited users in its free version of the company’s collaboration tools.
Bitrix imposed a restriction of 12 users on the free version and plans started from US$19 per month for 2 users.
Bitrix24 is now lifting the 12-user restriction on its free accounts and the number of users is unlimited. Any changes to this will be made with at least 30 days’ notice, so customers have enough time to save their data.
Cloudflare offers security to small businesses and has updated its service to provide free enterprise-grade features to small businesses.
Cloudflare business plans were priced at US$200 per month.
Up until 1 September 2020, Cloudflare is waiving its monthly fee, with up to 500 free seats on Cloudflare for Teams. There is no commitment after this date. The company is also providing free 30-minute onboarding sessions with its technical team.
1Password is lifting its trial period in response to the Coronavirus.
1Password did not offer a free plan. Plans for the Business version started from US$7.99 per user, per month and US$3.99 per user, per month for the Teams version.
With immediate effect, 1Password Business and Teams is extending its 30-day free trial period to 6 months.