---
description: Learn more about Qualified price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Qualified Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Software](/directory/31562/conversational-marketing-platform/software) > [Qualified](/software/218980/qualified) > [Qualified Alternatives](https://www.capterra.com.au/alternatives/218980/qualified)

# Alternatives to Qualified

Canonical: https://www.capterra.com.au/alternatives/218980/qualified

> Explore the top alternatives to Qualified. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs Qualified](https://www.capterra.com.au/compare/102188/218980/liveagent/vs/qualified)
2. **Tidio** — 4.7/5 (590 reviews) — Tidio is a conversational marketing platform that features live chat, chatbot automation, and its conversational AI agent, Lyro.
   - [View profile](https://www.capterra.com.au/software/144040/tidio-chat)
   - [Compare vs Qualified](https://www.capterra.com.au/compare/144040/218980/tidio-chat/vs/qualified)
3. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.au/software/62194/livechat)
   - [Compare vs Qualified](https://www.capterra.com.au/compare/62194/218980/livechat/vs/qualified)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs Qualified](https://www.capterra.com.au/compare/164283/218980/zendesk/vs/qualified)
5. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.com.au/software/134347/intercom)
   - [Compare vs Qualified](https://www.capterra.com.au/compare/134347/218980/intercom/vs/qualified)
6. **Crisp** — 4.6/5 (147 reviews) — Your all-in-one platform for conversational platform for support, marketing and sales.
   - [View profile](https://www.capterra.com.au/software/151292/crisp)
   - [Compare vs Qualified](https://www.capterra.com.au/compare/151292/218980/crisp/vs/qualified)
7. **Pipedrive** — 4.5/5 (3042 reviews) — Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more.
   - [View profile](https://www.capterra.com.au/software/132666/pipedrive)
   - [Compare vs Qualified](https://www.capterra.com.au/compare/132666/218980/pipedrive/vs/qualified)
8. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
   - [View profile](https://www.capterra.com.au/software/156723/gladly)
   - [Compare vs Qualified](https://www.capterra.com.au/compare/156723/218980/gladly/vs/qualified)
9. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
   - [View profile](https://www.capterra.com.au/software/187541/tiledesk)
   - [Compare vs Qualified](https://www.capterra.com.au/compare/187541/218980/tiledesk/vs/qualified)
10. **BotPenguin** — 4.8/5 (6 reviews) — AI-powered agent builder to automate sales, support, \& engagement across 6+ channels, including WhatsApp, Instagram, Website, and more
    - [View profile](https://www.capterra.com.au/software/184813/botpenguin)
    - [Compare vs Qualified](https://www.capterra.com.au/compare/184813/218980/botpenguin/vs/qualified)
11. **Drift** — 4.5/5 (199 reviews) — Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to improve your website.
    - [View profile](https://www.capterra.com.au/software/150371/drift)
    - [Compare vs Qualified](https://www.capterra.com.au/compare/150371/218980/drift/vs/qualified)
12. **Freshchat** — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.com.au/software/158117/freshchat)
    - [Compare vs Qualified](https://www.capterra.com.au/compare/158117/218980/freshchat/vs/qualified)
13. **Sobot** — 4.9/5 (92 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
    - [View profile](https://www.capterra.com.au/software/1072329/Sobot)
    - [Compare vs Qualified](https://www.capterra.com.au/compare/218980/1072329/qualified/vs/Sobot)
14. **Customerly** — 4.5/5 (70 reviews) — Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails.
    - [View profile](https://www.capterra.com.au/software/173977/customerly)
    - [Compare vs Qualified](https://www.capterra.com.au/compare/173977/218980/customerly/vs/qualified)
15. **Smith.ai** — 4.8/5 (29 reviews) — Smith.ai combines AI technology with live agents to provide 24/7 receptionist service for businesses of all sizes.
    - [View profile](https://www.capterra.com.au/software/181278/smith-ai-live-website-chat)
    - [Compare vs Qualified](https://www.capterra.com.au/compare/181278/218980/smith-ai-live-website-chat/vs/qualified)

## Related Categories

- [Conversational Marketing Software](https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [Marketing Automation Software](https://www.capterra.com.au/directory/6/marketing-automation/software)
- [Lead Management Software](https://www.capterra.com.au/directory/30017/lead-management/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/218980/qualified)
- [View Product Profile](https://www.capterra.com.au/software/218980/qualified)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/218980/Qualified/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/218980/qualified> |
| en-AU | <https://www.capterra.com.au/alternatives/218980/qualified> |
| en-CA | <https://www.capterra.ca/alternatives/218980/qualified> |
| en-GB | <https://www.capterra.co.uk/alternatives/218980/qualified> |
| en-IE | <https://www.capterra.ie/alternatives/218980/qualified> |
| en-IL | <https://www.capterra.co.il/alternatives/218980/qualified> |
| en-IN | <https://www.capterra.in/alternatives/218980/qualified> |
| en-NZ | <https://www.capterra.co.nz/alternatives/218980/qualified> |
| en-SG | <https://www.capterra.com.sg/alternatives/218980/qualified> |
| en-ZA | <https://www.capterra.co.za/alternatives/218980/qualified> |

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