---
description: Learn more about PhoneTools price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PhoneTools Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Telemarketing Software](/directory/31034/telemarketing/software) > [PhoneTools](/software/213665/phonetools) > [PhoneTools Alternatives](https://www.capterra.com.au/alternatives/213665/phonetools)

# Alternatives to PhoneTools

Canonical: https://www.capterra.com.au/alternatives/213665/phonetools

> Explore the top alternatives to PhoneTools. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (868 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.au/software/169627/ringover)
   - [Compare vs PhoneTools](https://www.capterra.com.au/compare/169627/213665/ringover/vs/phonetools)
2. **VoIP.ms** — 4.8/5 (697 reviews) — Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
   - [View profile](https://www.capterra.com.au/software/203084/voip-ms)
   - [Compare vs PhoneTools](https://www.capterra.com.au/compare/203084/213665/voip-ms/vs/phonetools)
3. **Nextiva** — 4.6/5 (916 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.com.au/software/175788/nextiva)
   - [Compare vs PhoneTools](https://www.capterra.com.au/compare/175788/213665/nextiva/vs/phonetools)
4. **CallHippo** — 4.4/5 (679 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.au/software/159578/callhippo)
   - [Compare vs PhoneTools](https://www.capterra.com.au/compare/159578/213665/callhippo/vs/phonetools)
5. **Google Voice** — 4.5/5 (720 reviews) — Voice calling solution that offers voicemail transcription, number assignments, call forwarding, ring groups, and more.
   - [View profile](https://www.capterra.com.au/software/210592/voice)
   - [Compare vs PhoneTools](https://www.capterra.com.au/compare/210592/213665/voice/vs/phonetools)
6. **Bitrix24** — 4.2/5 (989 reviews) — High-end solution designed for sales, collaboration, communication, social networking, and workflow management.
   - [View profile](https://www.capterra.com.au/software/113540/bitrix24)
   - [Compare vs PhoneTools](https://www.capterra.com.au/compare/113540/213665/bitrix24/vs/phonetools)
7. **RingEX** — 4.2/5 (1203 reviews) — Complete cloud phone system that is easy to set up and easy to manage.
   - [View profile](https://www.capterra.com.au/software/132178/ringcentral-mvp)
   - [Compare vs PhoneTools](https://www.capterra.com.au/compare/132178/213665/ringcentral-mvp/vs/phonetools)
8. **3CX** — 4.4/5 (465 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
   - [View profile](https://www.capterra.com.au/software/158704/3cx)
   - [Compare vs PhoneTools](https://www.capterra.com.au/compare/158704/213665/3cx/vs/phonetools)
9. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs PhoneTools](https://www.capterra.com.au/compare/164283/213665/zendesk/vs/phonetools)
10. **Convoso** — 4.5/5 (387 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
    - [View profile](https://www.capterra.com.au/software/76768/cloud-predictive-dialer)
    - [Compare vs PhoneTools](https://www.capterra.com.au/compare/76768/213665/cloud-predictive-dialer/vs/phonetools)
11. **Five9** — 4.2/5 (481 reviews) — Cloud Contact Center with Practical AI - 4 Dialer Modes, Inbound, Chat, Call Recording, and CRM integration.
    - [View profile](https://www.capterra.com.au/software/132405/five9)
    - [Compare vs PhoneTools](https://www.capterra.com.au/compare/132405/213665/five9/vs/phonetools)
12. **Telnyx Suite** — 4.8/5 (195 reviews) — Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network.
    - [View profile](https://www.capterra.com.au/software/173804/telnyx)
    - [Compare vs PhoneTools](https://www.capterra.com.au/compare/173804/213665/telnyx/vs/phonetools)
13. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.com.au/software/21409/genesys-cloud)
    - [Compare vs PhoneTools](https://www.capterra.com.au/compare/21409/213665/genesys-cloud/vs/phonetools)
14. **JustCall** — 4.1/5 (224 reviews) — JustCall’s AI-powered business communication platform streamlines workflows, integrates with CRMs, and improves customer experiences.
    - [View profile](https://www.capterra.com.au/software/157853/justcall)
    - [Compare vs PhoneTools](https://www.capterra.com.au/compare/157853/213665/justcall/vs/phonetools)
15. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.au/software/134775/incontact-call-center-software)
    - [Compare vs PhoneTools](https://www.capterra.com.au/compare/134775/213665/incontact-call-center-software/vs/phonetools)

## Related Categories

- [Telemarketing Software](https://www.capterra.com.au/directory/31034/telemarketing/software)
- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)
- [Workflow Management Software](https://www.capterra.com.au/directory/30091/workflow-management/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/213665/phonetools)
- [View Product Profile](https://www.capterra.com.au/software/213665/phonetools)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/213665/PhoneTools/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/213665/phonetools> |
| en-AU | <https://www.capterra.com.au/alternatives/213665/phonetools> |
| en-CA | <https://www.capterra.ca/alternatives/213665/phonetools> |
| en-GB | <https://www.capterra.co.uk/alternatives/213665/phonetools> |
| en-IE | <https://www.capterra.ie/alternatives/213665/phonetools> |
| en-IL | <https://www.capterra.co.il/alternatives/213665/phonetools> |
| en-IN | <https://www.capterra.in/alternatives/213665/phonetools> |
| en-NZ | <https://www.capterra.co.nz/alternatives/213665/phonetools> |
| en-SG | <https://www.capterra.com.sg/alternatives/213665/phonetools> |
| en-ZA | <https://www.capterra.co.za/alternatives/213665/phonetools> |

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