---
description: Learn more about Chat Metrics price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chat Metrics Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Chat Metrics](/software/205136/chat-metrics) > [Chat Metrics Alternatives](https://www.capterra.com.au/alternatives/205136/chat-metrics)

# Alternatives to Chat Metrics

Canonical: https://www.capterra.com.au/alternatives/205136/chat-metrics

> Explore the top alternatives to Chat Metrics. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/102188/205136/liveagent/vs/chat-metrics)
2. **HumanBot** — 4.8/5 (819 reviews) — Create unlimited multi-lingual custom data-trained AI Human Voice Chat Agents that perform revenue generating tasks for any business.
   - [View profile](https://www.capterra.com.au/software/1051105/humanbot)
   - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/205136/1051105/chat-metrics/vs/humanbot)
3. **Clepher** — 4.8/5 (88 reviews) — Upgrade your sales, marketing, and support with Clepher's drag 'n drop bot builder for FB™ Messenger and Instagram™ DM today.
   - [View profile](https://www.capterra.com.au/software/1037558/clever-messenger)
   - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/205136/1037558/chat-metrics/vs/clever-messenger)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.com.au/software/144040/tidio-chat)
   - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/144040/205136/tidio-chat/vs/chat-metrics)
5. **Freshchat** — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
   - [View profile](https://www.capterra.com.au/software/158117/freshchat)
   - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/158117/205136/freshchat/vs/chat-metrics)
6. **Crisp** — 4.6/5 (147 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
   - [View profile](https://www.capterra.com.au/software/151292/crisp)
   - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/151292/205136/crisp/vs/chat-metrics)
7. **Community SMS Marketing Platform** — 4.8/5 (29 reviews) — Community is an SMS marketing platform that connects brands and leaders directly to their audience via personalized, two-way messaging.
   - [View profile](https://www.capterra.com.au/software/219460/community)
   - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/205136/219460/chat-metrics/vs/community)
8. **charles** — 4.4/5 (21 reviews) — WhatsApp marketing platform that enables businesses to to build, scale and drive revenue from a WhatsApp channel.
   - [View profile](https://www.capterra.com.au/software/1012151/charles)
   - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/205136/1012151/chat-metrics/vs/charles)
9. **Birdeye** — 4.7/5 (702 reviews) — Customer experience solution that helps businesses manage reviews, lead capturing, communication, and appointment booking.
   - [View profile](https://www.capterra.com.au/software/152997/birdeye)
   - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/152997/205136/birdeye/vs/chat-metrics)
10. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
    - [View profile](https://www.capterra.com.au/software/134347/intercom)
    - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/134347/205136/intercom/vs/chat-metrics)
11. **Quiq** — 4.5/5 (37 reviews) — Quiq is the agentic AI platform that helps enterprises resolve customer needs with confidence, at scale.
    - [View profile](https://www.capterra.com.au/software/166780/quiq-messaging)
    - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/166780/205136/quiq-messaging/vs/chat-metrics)
12. **Drift** — 4.5/5 (199 reviews) — Drift is a human-centric, AI-powered buyer engagement platform.
    - [View profile](https://www.capterra.com.au/software/150371/drift)
    - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/150371/205136/drift/vs/chat-metrics)
13. **iAdvize** — 4.2/5 (21 reviews) — iAdvize Copilot™, the generative AI shopping assistant that helps retailers provide personalized e-commerce experiences.
    - [View profile](https://www.capterra.com.au/software/149186/iadvize)
    - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/149186/205136/iadvize/vs/chat-metrics)
14. **ChatBot** — 4.6/5 (66 reviews) — ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.
    - [View profile](https://www.capterra.com.au/software/166420/chatbot)
    - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/166420/205136/chatbot/vs/chat-metrics)
15. **Avochato** — 4.7/5 (135 reviews) — SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
    - [View profile](https://www.capterra.com.au/software/161117/avochato)
    - [Compare vs Chat Metrics](https://www.capterra.com.au/compare/161117/205136/avochato/vs/chat-metrics)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Conversational Marketing Software](https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/205136/chat-metrics)
- [View Product Profile](https://www.capterra.com.au/software/205136/chat-metrics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/205136/Chat-Metrics/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/205136/chat-metrics> |
| en-AU | <https://www.capterra.com.au/alternatives/205136/chat-metrics> |
| en-CA | <https://www.capterra.ca/alternatives/205136/chat-metrics> |
| en-GB | <https://www.capterra.co.uk/alternatives/205136/chat-metrics> |
| en-IE | <https://www.capterra.ie/alternatives/205136/chat-metrics> |
| en-IL | <https://www.capterra.co.il/alternatives/205136/chat-metrics> |
| en-IN | <https://www.capterra.in/alternatives/205136/chat-metrics> |
| en-NZ | <https://www.capterra.co.nz/alternatives/205136/chat-metrics> |
| en-SG | <https://www.capterra.com.sg/alternatives/205136/chat-metrics> |
| en-ZA | <https://www.capterra.co.za/alternatives/205136/chat-metrics> |

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