---
description: Learn more about Echo AI price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Echo AI Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/34395/conversation-intelligence/software) > [Echo AI](/software/201784/pathlight) > [Echo AI Alternatives](https://www.capterra.com.au/alternatives/201784/pathlight)

# Alternatives to Echo AI

Canonical: https://www.capterra.com.au/alternatives/201784/pathlight

> Explore the top alternatives to Echo AI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
   - [View profile](https://www.capterra.com.au/software/113540/bitrix24)
   - [Compare vs Echo AI](https://www.capterra.com.au/compare/113540/201784/bitrix24/vs/pathlight)
2. **Sphinx iQ3** — 4.4/5 (5 reviews) — Guide your decisions with Sphinx iQ3: expert multi-channel questionnaires, statistical and textual analysis, interactive reports.
   - [View profile](https://www.capterra.com.au/software/124250/survey-shaker)
   - [Compare vs Echo AI](https://www.capterra.com.au/compare/124250/201784/survey-shaker/vs/pathlight)
3. **CYS** — 4.7/5 (3 reviews) — One software solution for all your Research, Data and Visualization. Get the insights you are looking for with CYS. Free Trial.
   - [View profile](https://www.capterra.com.au/software/196946/cys)
   - [Compare vs Echo AI](https://www.capterra.com.au/compare/196946/201784/cys/vs/pathlight)
4. **JustCall** — 4.1/5 (223 reviews) — Stay responsive across voice, SMS, email, and WhatsApp with AI agents, automation, and 100+ integrations that help you close more deals
   - [View profile](https://www.capterra.com.au/software/157853/justcall)
   - [Compare vs Echo AI](https://www.capterra.com.au/compare/157853/201784/justcall/vs/pathlight)
5. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.au/software/134775/incontact-call-center-software)
   - [Compare vs Echo AI](https://www.capterra.com.au/compare/134775/201784/incontact-call-center-software/vs/pathlight)
6. **XM for Customer Experience** — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
   - [View profile](https://www.capterra.com.au/software/152924/customer-frontlines)
   - [Compare vs Echo AI](https://www.capterra.com.au/compare/152924/201784/customer-frontlines/vs/pathlight)
7. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
   - [View profile](https://www.capterra.com.au/software/145004/nextiva-call-center)
   - [Compare vs Echo AI](https://www.capterra.com.au/compare/145004/201784/nextiva-call-center/vs/pathlight)
8. **InMoment** — 4.4/5 (28 reviews) — Customer experience management tool that helps business personalisation through daily support and analysis.
   - [View profile](https://www.capterra.com.au/software/160599/inmoment)
   - [Compare vs Echo AI](https://www.capterra.com.au/compare/160599/201784/inmoment/vs/pathlight)
9. **CallMiner Eureka** — 4.6/5 (5 reviews) — CallMiner is the leader in conversation intelligence to improve CX, capturing, analyzing and uncovering insights on interactions.
   - [View profile](https://www.capterra.com.au/software/130323/eureka)
   - [Compare vs Echo AI](https://www.capterra.com.au/compare/130323/201784/eureka/vs/pathlight)
10. **Verint Forecasting and Scheduling** (0 reviews) — Workforce management solution that helps businesses manage time off requests, track interactions, monitor compliance, and more.
    - [View profile](https://www.capterra.com.au/software/1032787/verint-forecasting-and-scheduling)
    - [Compare vs Echo AI](https://www.capterra.com.au/compare/201784/1032787/pathlight/vs/verint-forecasting-and-scheduling)
11. **ActivTrak** — 4.5/5 (577 reviews) — Workforce intelligence platform delivering measurable ROI through employee monitoring, productivity management, and workforce planning.
    - [View profile](https://www.capterra.com.au/software/135366/activtrak)
    - [Compare vs Echo AI](https://www.capterra.com.au/compare/135366/201784/activtrak/vs/pathlight)
12. **Nextiva** — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
    - [View profile](https://www.capterra.com.au/software/175788/nextiva)
    - [Compare vs Echo AI](https://www.capterra.com.au/compare/175788/201784/nextiva/vs/pathlight)
13. **RingCX** — 4.2/5 (253 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
    - [View profile](https://www.capterra.com.au/software/154951/ringcentral-contact-center)
    - [Compare vs Echo AI](https://www.capterra.com.au/compare/154951/201784/ringcentral-contact-center/vs/pathlight)
14. **Plecto** — 4.4/5 (32 reviews) — Plecto is a Business Performance Platform that visualizes your real-time performance across any commercial source or system.
    - [View profile](https://www.capterra.com.au/software/160483/plecto)
    - [Compare vs Echo AI](https://www.capterra.com.au/compare/160483/201784/plecto/vs/pathlight)
15. **EvaluAgent** — 4.7/5 (20 reviews) — Monitor and Improve Agent Performance with an AI-Powered Quality Assurance and Improvement platform.
    - [View profile](https://www.capterra.com.au/software/148526/evaluagent)
    - [Compare vs Echo AI](https://www.capterra.com.au/compare/148526/201784/evaluagent/vs/pathlight)

## Related Categories

- [Conversation Intelligence](https://www.capterra.com.au/directory/34395/conversation-intelligence/software)
- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)
- [Inside Sales Software](https://www.capterra.com.au/directory/30680/inside-sales/software)
- [Data Visualisation Tools](https://www.capterra.com.au/directory/30696/data-visualization/software)
- [Employee Engagement Software](https://www.capterra.com.au/directory/30817/employee-engagement/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/201784/pathlight)
- [View Product Profile](https://www.capterra.com.au/software/201784/pathlight)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/201784/Pathlight/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/201784/pathlight> |
| en-AU | <https://www.capterra.com.au/alternatives/201784/pathlight> |
| en-CA | <https://www.capterra.ca/alternatives/201784/pathlight> |
| en-GB | <https://www.capterra.co.uk/alternatives/201784/pathlight> |
| en-IE | <https://www.capterra.ie/alternatives/201784/pathlight> |
| en-IL | <https://www.capterra.co.il/alternatives/201784/pathlight> |
| en-IN | <https://www.capterra.in/alternatives/201784/pathlight> |
| en-NZ | <https://www.capterra.co.nz/alternatives/201784/pathlight> |
| en-SG | <https://www.capterra.com.sg/alternatives/201784/pathlight> |
| en-ZA | <https://www.capterra.co.za/alternatives/201784/pathlight> |

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