---
description: Learn more about Zenvia Customer Cloud price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zenvia Customer Cloud Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Software](/directory/31562/conversational-marketing-platform/software) > [Zenvia Customer Cloud](/software/201739/zenvia-conversion) > [Zenvia Customer Cloud Alternatives](https://www.capterra.com.au/alternatives/201739/zenvia-conversion)

# Alternatives to Zenvia Customer Cloud

Canonical: https://www.capterra.com.au/alternatives/201739/zenvia-conversion

> Explore the top alternatives to Zenvia Customer Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **WhatsApp** — 4.7/5 (16297 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
   - [View profile](https://www.capterra.com.au/software/180345/whatsapp)
   - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/180345/201739/whatsapp/vs/zenvia-conversion)
2. **Slack** — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.com.au/software/135003/slack)
   - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/135003/201739/slack/vs/zenvia-conversion)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/102188/201739/liveagent/vs/zenvia-conversion)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio is a conversational marketing platform that features live chat, chatbot automation, and its conversational AI agent, Lyro.
   - [View profile](https://www.capterra.com.au/software/144040/tidio-chat)
   - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/144040/201739/tidio-chat/vs/zenvia-conversion)
5. **Pipedrive** — 4.5/5 (3042 reviews) — Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more.
   - [View profile](https://www.capterra.com.au/software/132666/pipedrive)
   - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/132666/201739/pipedrive/vs/zenvia-conversion)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/164283/201739/zendesk/vs/zenvia-conversion)
7. **Zipteams** — 4.7/5 (73 reviews) — Qualify Better, Close Faster with Zipteams Smart Meeting Rooms.
   - [View profile](https://www.capterra.com.au/software/1034208/zipteams)
   - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/201739/1034208/zenvia-conversion/vs/zipteams)
8. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.au/software/62194/livechat)
   - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/62194/201739/livechat/vs/zenvia-conversion)
9. **Text Request** — 4.6/5 (1193 reviews) — The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
   - [View profile](https://www.capterra.com.au/software/167015/text-request)
   - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/167015/201739/text-request/vs/zenvia-conversion)
10. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
    - [View profile](https://www.capterra.com.au/software/134347/intercom)
    - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/134347/201739/intercom/vs/zenvia-conversion)
11. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.com.au/software/164772/omnichannel)
    - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/164772/201739/omnichannel/vs/zenvia-conversion)
12. **Zoho SalesIQ** — 4.4/5 (98 reviews) — An all-in-one customer engagement tool with live chat, website visitor tracking, and analytics capabilities.
    - [View profile](https://www.capterra.com.au/software/168135/zoho-salesiq)
    - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/168135/201739/zoho-salesiq/vs/zenvia-conversion)
13. **Crisp** — 4.6/5 (147 reviews) — Your all-in-one platform for conversational platform for support, marketing and sales.
    - [View profile](https://www.capterra.com.au/software/151292/crisp)
    - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/151292/201739/crisp/vs/zenvia-conversion)
14. **Lime Connect** — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
    - [View profile](https://www.capterra.com.au/software/131558/userlike-live-chat)
    - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/131558/201739/userlike-live-chat/vs/zenvia-conversion)
15. **Freshchat** — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.com.au/software/158117/freshchat)
    - [Compare vs Zenvia Customer Cloud](https://www.capterra.com.au/compare/158117/201739/freshchat/vs/zenvia-conversion)

## Related Categories

- [Conversational Marketing Software](https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [Sales Engagement Software](https://www.capterra.com.au/directory/32195/sales-engagement-platform/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/201739/zenvia-conversion)
- [View Product Profile](https://www.capterra.com.au/software/201739/zenvia-conversion)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/201739/zenvia-conversion> |
| de-AT | <https://www.capterra.at/alternatives/201739/zenvia-conversion> |
| de-CH | <https://www.capterra.ch/alternatives/201739/zenvia-conversion> |
| en | <https://www.capterra.com/p/265368/Zenvia-Conversion/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/201739/zenvia-conversion> |
| en-AU | <https://www.capterra.com.au/alternatives/201739/zenvia-conversion> |
| en-CA | <https://www.capterra.ca/alternatives/201739/zenvia-conversion> |
| en-GB | <https://www.capterra.co.uk/alternatives/201739/zenvia-conversion> |
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