---
description: Learn more about HaloITSM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HaloITSM Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [HaloITSM](/software/200140/haloitsm) > [HaloITSM Alternatives](https://www.capterra.com.au/alternatives/200140/haloitsm)

# Alternatives to HaloITSM

Canonical: https://www.capterra.com.au/alternatives/200140/haloitsm

> Explore the top alternatives to HaloITSM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs HaloITSM](https://www.capterra.com.au/compare/164283/200140/zendesk/vs/haloitsm)
2. **Freshservice** — 4.6/5 (803 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.com.au/software/132997/freshservice)
   - [Compare vs HaloITSM](https://www.capterra.com.au/compare/132997/200140/freshservice/vs/haloitsm)
3. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues.
   - [View profile](https://www.capterra.com.au/software/144309/atera)
   - [Compare vs HaloITSM](https://www.capterra.com.au/compare/144309/200140/atera/vs/haloitsm)
4. **Zoho Desk** — 4.5/5 (2216 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.au/software/169505/zoho-desk)
   - [Compare vs HaloITSM](https://www.capterra.com.au/compare/169505/200140/zoho-desk/vs/haloitsm)
5. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus.
   - [View profile](https://www.capterra.com.au/software/179501/manageengine-service-desk-plus)
   - [Compare vs HaloITSM](https://www.capterra.com.au/compare/179501/200140/manageengine-service-desk-plus/vs/haloitsm)
6. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
   - [Compare vs HaloITSM](https://www.capterra.com.au/compare/124981/200140/freshdesk/vs/haloitsm)
7. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs HaloITSM](https://www.capterra.com.au/compare/102188/200140/liveagent/vs/haloitsm)
8. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.com.au/software/202528/milvus)
   - [Compare vs HaloITSM](https://www.capterra.com.au/compare/200140/202528/haloitsm/vs/milvus)
9. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.au/software/138769/jira-service-management)
   - [Compare vs HaloITSM](https://www.capterra.com.au/compare/138769/200140/jira-service-management/vs/haloitsm)
10. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.com.au/software/152871/servicenow)
    - [Compare vs HaloITSM](https://www.capterra.com.au/compare/152871/200140/servicenow/vs/haloitsm)
11. **SysAid** — 4.5/5 (523 reviews) — AI-powered help desk that resolves requests instantly and routes the rest to the right agent.
    - [View profile](https://www.capterra.com.au/software/107225/sysaid)
    - [Compare vs HaloITSM](https://www.capterra.com.au/compare/107225/200140/sysaid/vs/haloitsm)
12. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.com.au/software/144825/boss-solutions)
    - [Compare vs HaloITSM](https://www.capterra.com.au/compare/144825/200140/boss-solutions/vs/haloitsm)
13. **TeamDynamix** — 4.4/5 (170 reviews) — No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks.
    - [View profile](https://www.capterra.com.au/software/121317/teamdynamix)
    - [Compare vs HaloITSM](https://www.capterra.com.au/compare/121317/200140/teamdynamix/vs/haloitsm)
14. **Deepser** — 4.6/5 (58 reviews) — Deepser is a Help Desk and Ticketing solution that manages support requests and daily operations with native AI built into the process.
    - [View profile](https://www.capterra.com.au/software/178946/deepser)
    - [Compare vs HaloITSM](https://www.capterra.com.au/compare/178946/200140/deepser/vs/haloitsm)
15. **NinjaOne** — 4.7/5 (298 reviews) — Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale.
    - [View profile](https://www.capterra.com.au/software/165889/ninjaone)
    - [Compare vs HaloITSM](https://www.capterra.com.au/compare/165889/200140/ninjaone/vs/haloitsm)

## Related Categories

- [IT Asset Management Software](https://www.capterra.com.au/directory/30077/it-asset-management/software)
- [IT Service Software](https://www.capterra.com.au/directory/30672/it-service/software)
- [ITSM Tools](https://www.capterra.com.au/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.com.au/directory/31027/service-desk/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/200140/haloitsm)
- [View Product Profile](https://www.capterra.com.au/software/200140/haloitsm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/200140/haloitsm> |
| de-AT | <https://www.capterra.at/alternatives/200140/haloitsm> |
| de-CH | <https://www.capterra.ch/alternatives/200140/haloitsm> |
| en | <https://www.capterra.com/p/200140/HaloITSM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/200140/haloitsm> |
| en-AU | <https://www.capterra.com.au/alternatives/200140/haloitsm> |
| en-CA | <https://www.capterra.ca/alternatives/200140/haloitsm> |
| en-GB | <https://www.capterra.co.uk/alternatives/200140/haloitsm> |
| en-IE | <https://www.capterra.ie/alternatives/200140/haloitsm> |
| en-IL | <https://www.capterra.co.il/alternatives/200140/haloitsm> |
| en-IN | <https://www.capterra.in/alternatives/200140/haloitsm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/200140/haloitsm> |
| en-SG | <https://www.capterra.com.sg/alternatives/200140/haloitsm> |
| en-ZA | <https://www.capterra.co.za/alternatives/200140/haloitsm> |
| es | <https://www.capterra.es/alternatives/200140/haloitsm> |
| es-AR | <https://www.capterra.com.ar/alternatives/200140/haloitsm> |
| es-CL | <https://www.capterra.cl/alternatives/200140/haloitsm> |
| es-CO | <https://www.capterra.co/alternatives/200140/haloitsm> |
| es-CR | <https://www.capterra.co.cr/alternatives/200140/haloitsm> |
| es-DO | <https://www.capterra.do/alternatives/200140/haloitsm> |
| es-EC | <https://www.capterra.ec/alternatives/200140/haloitsm> |
| es-MX | <https://www.capterra.mx/alternatives/200140/haloitsm> |
| es-PA | <https://www.capterra.com.pa/alternatives/200140/haloitsm> |
| es-PE | <https://www.capterra.pe/alternatives/200140/haloitsm> |
| fr | <https://www.capterra.fr/alternatives/200140/haloitsm> |
| fr-BE | <https://fr.capterra.be/alternatives/200140/haloitsm> |
| fr-CA | <https://fr.capterra.ca/alternatives/200140/haloitsm> |
| fr-LU | <https://www.capterra.lu/alternatives/200140/haloitsm> |
| it | <https://www.capterra.it/alternatives/200140/haloitsm> |
| ja | <https://www.capterra.jp/alternatives/200140/haloitsm> |
| nl | <https://www.capterra.nl/alternatives/200140/haloitsm> |
| nl-BE | <https://www.capterra.be/alternatives/200140/haloitsm> |
| pt | <https://www.capterra.com.br/alternatives/200140/haloitsm> |
| pt-PT | <https://www.capterra.pt/alternatives/200140/haloitsm> |
| sv | <https://www.capterra.se/alternatives/200140/haloitsm> |

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