---
description: Learn more about Helpwise price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpwise Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Helpwise](/software/197123/helpwise) > [Helpwise Alternatives](https://www.capterra.com.au/alternatives/197123/helpwise)

# Alternatives to Helpwise

Canonical: https://www.capterra.com.au/alternatives/197123/helpwise

> Explore the top alternatives to Helpwise. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.au/software/169505/zoho-desk)
   - [Compare vs Helpwise](https://www.capterra.com.au/compare/169505/197123/zoho-desk/vs/helpwise)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs Helpwise](https://www.capterra.com.au/compare/102188/197123/liveagent/vs/helpwise)
3. **Front** — 4.5/5 (286 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
   - [View profile](https://www.capterra.com.au/software/132901/front)
   - [Compare vs Helpwise](https://www.capterra.com.au/compare/132901/197123/front/vs/helpwise)
4. **Hiver** — 4.7/5 (146 reviews) — Hiver is a modern, AI customer service platform that unifies all support channels in a simple, intuitive interface.
   - [View profile](https://www.capterra.com.au/software/142975/hiver)
   - [Compare vs Helpwise](https://www.capterra.com.au/compare/142975/197123/hiver/vs/helpwise)
5. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
   - [View profile](https://www.capterra.com.au/software/135148/agile-crm)
   - [Compare vs Helpwise](https://www.capterra.com.au/compare/135148/197123/agile-crm/vs/helpwise)
6. **Help Scout** — 4.6/5 (225 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
   - [View profile](https://www.capterra.com.au/software/136909/help-scout)
   - [Compare vs Helpwise](https://www.capterra.com.au/compare/136909/197123/help-scout/vs/helpwise)
7. **EngageBay CRM** — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.com.au/software/178819/engagebay-marketing)
   - [Compare vs Helpwise](https://www.capterra.com.au/compare/178819/197123/engagebay-marketing/vs/helpwise)
8. **Slack** — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.com.au/software/135003/slack)
   - [Compare vs Helpwise](https://www.capterra.com.au/compare/135003/197123/slack/vs/helpwise)
9. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.com.au/software/134347/intercom)
   - [Compare vs Helpwise](https://www.capterra.com.au/compare/134347/197123/intercom/vs/helpwise)
10. **Pipefy** — 4.6/5 (319 reviews) — Pipefy is a cloud-based no-code process automation platform that uses AI agents to help businesses streamline and optimize workflows.
    - [View profile](https://www.capterra.com.au/software/144848/pipefy)
    - [Compare vs Helpwise](https://www.capterra.com.au/compare/144848/197123/pipefy/vs/helpwise)
11. **User.com** — 4.6/5 (36 reviews) — User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes.
    - [View profile](https://www.capterra.com.au/software/144916/usercom)
    - [Compare vs Helpwise](https://www.capterra.com.au/compare/144916/197123/usercom/vs/helpwise)
12. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
    - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
    - [Compare vs Helpwise](https://www.capterra.com.au/compare/124981/197123/freshdesk/vs/helpwise)
13. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
    - [View profile](https://www.capterra.com.au/software/164283/zendesk)
    - [Compare vs Helpwise](https://www.capterra.com.au/compare/164283/197123/zendesk/vs/helpwise)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.com.au/software/144040/tidio-chat)
    - [Compare vs Helpwise](https://www.capterra.com.au/compare/144040/197123/tidio-chat/vs/helpwise)
15. **Missive** — 4.9/5 (147 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
    - [View profile](https://www.capterra.com.au/software/152884/missive)
    - [Compare vs Helpwise](https://www.capterra.com.au/compare/152884/197123/missive/vs/helpwise)

## Related Categories

- [Email Management Software](https://www.capterra.com.au/directory/30553/email-management/software)
- [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software)
- [Sales Engagement Software](https://www.capterra.com.au/directory/32195/sales-engagement-platform/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/197123/helpwise)
- [View Product Profile](https://www.capterra.com.au/software/197123/helpwise)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/197123/helpwise> |
| de-AT | <https://www.capterra.at/alternatives/197123/helpwise> |
| de-CH | <https://www.capterra.ch/alternatives/197123/helpwise> |
| en | <https://www.capterra.com/p/197123/Helpwise/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/197123/helpwise> |
| en-AU | <https://www.capterra.com.au/alternatives/197123/helpwise> |
| en-CA | <https://www.capterra.ca/alternatives/197123/helpwise> |
| en-GB | <https://www.capterra.co.uk/alternatives/197123/helpwise> |
| en-IE | <https://www.capterra.ie/alternatives/197123/helpwise> |
| en-IL | <https://www.capterra.co.il/alternatives/197123/helpwise> |
| en-IN | <https://www.capterra.in/alternatives/197123/helpwise> |
| en-NZ | <https://www.capterra.co.nz/alternatives/197123/helpwise> |
| en-SG | <https://www.capterra.com.sg/alternatives/197123/helpwise> |
| en-ZA | <https://www.capterra.co.za/alternatives/197123/helpwise> |
| es | <https://www.capterra.es/alternatives/197123/helpwise> |
| es-AR | <https://www.capterra.com.ar/alternatives/197123/helpwise> |
| es-CL | <https://www.capterra.cl/alternatives/197123/helpwise> |
| es-CO | <https://www.capterra.co/alternatives/197123/helpwise> |
| es-CR | <https://www.capterra.co.cr/alternatives/197123/helpwise> |
| es-DO | <https://www.capterra.do/alternatives/197123/helpwise> |
| es-EC | <https://www.capterra.ec/alternatives/197123/helpwise> |
| es-MX | <https://www.capterra.mx/alternatives/197123/helpwise> |
| es-PA | <https://www.capterra.com.pa/alternatives/197123/helpwise> |
| es-PE | <https://www.capterra.pe/alternatives/197123/helpwise> |
| fr | <https://www.capterra.fr/alternatives/197123/helpwise> |
| fr-BE | <https://fr.capterra.be/alternatives/197123/helpwise> |
| fr-CA | <https://fr.capterra.ca/alternatives/197123/helpwise> |
| fr-LU | <https://www.capterra.lu/alternatives/197123/helpwise> |
| nl | <https://www.capterra.nl/alternatives/197123/helpwise> |
| nl-BE | <https://www.capterra.be/alternatives/197123/helpwise> |

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