---
description: Learn more about Ivanti Neurons for ITSM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ivanti Neurons for ITSM Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [Ivanti Neurons for ITSM](/software/193225/service-desk) > [Ivanti Neurons for ITSM Alternatives](https://www.capterra.com.au/alternatives/193225/service-desk)

# Alternatives to Ivanti Neurons for ITSM

Canonical: https://www.capterra.com.au/alternatives/193225/service-desk

> Explore the top alternatives to Ivanti Neurons for ITSM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
   - [View profile](https://www.capterra.com.au/software/179501/manageengine-service-desk-plus)
   - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/179501/193225/manageengine-service-desk-plus/vs/service-desk)
2. **HaloITSM** — 4.7/5 (43 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
   - [View profile](https://www.capterra.com.au/software/200140/haloitsm)
   - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/193225/200140/service-desk/vs/haloitsm)
3. **Atera** — 4.5/5 (446 reviews) — Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.
   - [View profile](https://www.capterra.com.au/software/144309/atera)
   - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/144309/193225/atera/vs/service-desk)
4. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.au/software/132997/freshservice)
   - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/132997/193225/freshservice/vs/service-desk)
5. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.au/software/138769/jira-service-management)
   - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/138769/193225/jira-service-management/vs/service-desk)
6. **Proactivanet** — 4.8/5 (52 reviews) — Spanish-language ITAM\&ITSM tool that helps organizations save costs and secure their IT infrastructure.
   - [View profile](https://www.capterra.com.au/software/1010807/proactivanet)
   - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/193225/1010807/service-desk/vs/proactivanet)
7. **ManageEngine Endpoint Central** — 4.6/5 (1489 reviews) — On-prem \& cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console.
   - [View profile](https://www.capterra.com.au/software/170018/manageengine-desktop-central)
   - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/170018/193225/manageengine-desktop-central/vs/service-desk)
8. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.com.au/software/107225/sysaid)
   - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/107225/193225/sysaid/vs/service-desk)
9. **ServiceNow** — 4.5/5 (344 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.com.au/software/152871/servicenow)
   - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/152871/193225/servicenow/vs/service-desk)
10. **TeamDynamix** — 4.4/5 (150 reviews) — TeamDynamix is a no-code ITSM/ESM/PPM solution with Conversational AI, enterprise integration, and advanced automation.
    - [View profile](https://www.capterra.com.au/software/121317/teamdynamix)
    - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/121317/193225/teamdynamix/vs/service-desk)
11. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
    - [View profile](https://www.capterra.com.au/software/173025/help-desk-software)
    - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/173025/193225/help-desk-software/vs/service-desk)
12. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
    - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
    - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/124981/193225/freshdesk/vs/service-desk)
13. **SapphireIMS** — 4.4/5 (65 reviews) — Sapphire is a unified, AI-powered employee \& customer experience platform that leverages Agentic AI to streamline IT operations.
    - [View profile](https://www.capterra.com.au/software/148203/sapphireims)
    - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/148203/193225/sapphireims/vs/service-desk)
14. **Mint Service Desk** — 4.8/5 (22 reviews) — Streamlined IT service management with advanced ticketing, asset tracking, SLAs and self-service portal.
    - [View profile](https://www.capterra.com.au/software/187044/mint-service-desk)
    - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/187044/193225/mint-service-desk/vs/service-desk)
15. **ALVAO Service Desk** — 4.6/5 (29 reviews) — ALVAO Service Desk is an all-in-one ITSM solution designed to enhance service delivery with seamless Microsoft Copilot 365 integration.
    - [View profile](https://www.capterra.com.au/software/143589/alvao-service-desk)
    - [Compare vs Ivanti Neurons for ITSM](https://www.capterra.com.au/compare/143589/193225/alvao-service-desk/vs/service-desk)

## Related Categories

- [Service Desk Software](https://www.capterra.com.au/directory/31027/service-desk/software)
- [ITSM Tools](https://www.capterra.com.au/directory/30676/itsm/software)
- [IT Ticketing Systems Software](https://www.capterra.com.au/directory/32623/it-ticketing-systems-software/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/193225/service-desk)
- [View Product Profile](https://www.capterra.com.au/software/193225/service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/193225/Service-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/193225/service-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/193225/service-desk> |
| en-CA | <https://www.capterra.ca/alternatives/193225/service-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/193225/service-desk> |
| en-IE | <https://www.capterra.ie/alternatives/193225/service-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/193225/service-desk> |
| en-IN | <https://www.capterra.in/alternatives/193225/service-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/193225/service-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/193225/service-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/193225/service-desk> |

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