---
description: Learn more about Hosted Contact Center price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hosted Contact Center Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Hosted Contact Center](/software/187946/hosted-contact-center) > [Hosted Contact Center Alternatives](https://www.capterra.com.au/alternatives/187946/hosted-contact-center)

# Alternatives to Hosted Contact Center

Canonical: https://www.capterra.com.au/alternatives/187946/hosted-contact-center

> Explore the top alternatives to Hosted Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Convoso** — 4.5/5 (386 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
   - [View profile](https://www.capterra.com.au/software/76768/cloud-predictive-dialer)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/76768/187946/cloud-predictive-dialer/vs/hosted-contact-center)
2. **Readymode** — 4.6/5 (136 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.com.au/software/136728/readymode)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/136728/187946/readymode/vs/hosted-contact-center)
3. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operatios.
   - [View profile](https://www.capterra.com.au/software/156136/hoducc)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/156136/187946/hoducc/vs/hosted-contact-center)
4. **wolkvox** — 4.6/5 (100 reviews) — Innovative, reliable, easy-to-use, and quick-to-deploy all-in-one cloud contact center solution on the market.
   - [View profile](https://www.capterra.com.au/software/193276/wolkvox)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/187946/193276/hosted-contact-center/vs/wolkvox)
5. **CallTools** — 4.8/5 (155 reviews) — Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now\!
   - [View profile](https://www.capterra.com.au/software/149510/call-center-software)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/149510/187946/call-center-software/vs/hosted-contact-center)
6. **Ringover** — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.au/software/169627/ringover)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/169627/187946/ringover/vs/hosted-contact-center)
7. **TCN** — 4.5/5 (57 reviews) — TCN provides scalable contact center software solutions to meet your needs. Reach your goals and leverage easy integration.
   - [View profile](https://www.capterra.com.au/software/84252/tcn)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/84252/187946/tcn/vs/hosted-contact-center)
8. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
   - [View profile](https://www.capterra.com.au/software/29589/callcenternow)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/29589/187946/callcenternow/vs/hosted-contact-center)
9. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
   - [View profile](https://www.capterra.com.au/software/115213/ucontact)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/115213/187946/ucontact/vs/hosted-contact-center)
10. **Amazon Connect** — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
    - [View profile](https://www.capterra.com.au/software/1017140/amazon-connect)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/187946/1017140/hosted-contact-center/vs/amazon-connect)
11. **MaxContact** — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that turns conversations into revenue.
    - [View profile](https://www.capterra.com.au/software/156506/maxcontact)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/156506/187946/maxcontact/vs/hosted-contact-center)
12. **Dialshree** — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
    - [View profile](https://www.capterra.com.au/software/144944/dialshree)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/144944/187946/dialshree/vs/hosted-contact-center)
13. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
    - [View profile](https://www.capterra.com.au/software/136894/xcally)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/136894/187946/xcally/vs/hosted-contact-center)
14. **Squaretalk** — 4.9/5 (101 reviews) — Squaretalk is a unified communications platform that increases lead engagement, contact rates, team performance, and personalization.
    - [View profile](https://www.capterra.com.au/software/219046/squaretalk-matrix)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/187946/219046/hosted-contact-center/vs/squaretalk-matrix)
15. **Dialfire** — 4.7/5 (23 reviews) — Easy-to-use, full-featured Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee
    - [View profile](https://www.capterra.com.au/software/156848/dialfire)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.au/compare/156848/187946/dialfire/vs/hosted-contact-center)

## Related Categories

- [Unified Communications Software](https://www.capterra.com.au/directory/31035/unified-communications/software)
- [Debt Collection Software](https://www.capterra.com.au/directory/30234/debt-collection/software)
- [Predictive Dialer Software](https://www.capterra.com.au/directory/30597/predictive-dialer/software)
- [Call Tracking Software](https://www.capterra.com.au/directory/30901/call-tracking/software)
- [Auto Dialer Software](https://www.capterra.com.au/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/187946/hosted-contact-center)
- [View Product Profile](https://www.capterra.com.au/software/187946/hosted-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187946/Hosted-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/187946/hosted-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/187946/hosted-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/187946/hosted-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/187946/hosted-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/187946/hosted-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/187946/hosted-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/187946/hosted-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/187946/hosted-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/187946/hosted-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/187946/hosted-contact-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Hosted Contact Center","description":"Find the best Hosted Contact Center alternatives at a glance. Our filters and verified reviews for Australian business users can help you choose the best software for your needs.","url":"https://www.capterra.com.au/alternatives/187946/hosted-contact-center","about":{"@id":"https://www.capterra.com.au/alternatives/187946/hosted-contact-center#software"},"breadcrumb":{"@id":"https://www.capterra.com.au/alternatives/187946/hosted-contact-center#breadcrumblist"},"@id":"https://www.capterra.com.au/alternatives/187946/hosted-contact-center#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","mainEntity":{"@id":"https://www.capterra.com.au/alternatives/187946/hosted-contact-center#software"},"publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Hosted Contact Center","url":"https://www.capterra.com.au/software/187946/hosted-contact-center","@id":"https://www.capterra.com.au/software/187946/hosted-contact-center#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"500","@type":"Offer"}},{"@id":"https://www.capterra.com.au/alternatives/187946/hosted-contact-center#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software","position":2,"item":"/directory/31035/unified-communications/software","@type":"ListItem"},{"name":"Hosted Contact Center","position":3,"item":"/software/187946/hosted-contact-center","@type":"ListItem"},{"name":"Hosted Contact Center Alternatives","position":4,"item":"https://www.capterra.com.au/alternatives/187946/hosted-contact-center","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Find best 15 Hosted Contact Center Alternatives - Capterra Australia 2026","@context":"https://schema.org","@id":"https://www.capterra.com.au/alternatives/187946/hosted-contact-center#itemlist","@type":"ItemList","itemListElement":[{"name":"Convoso","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.capterra.com.au/software/76768/cloud-predictive-dialer","@type":"ListItem"},{"name":"Readymode","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/172487cc-dbb2-4d85-9421-97ae609dfd91.png","url":"https://www.capterra.com.au/software/136728/readymode","@type":"ListItem"},{"name":"HoduCC","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/298623cf-974a-499e-b75b-17009eca53f6.png","url":"https://www.capterra.com.au/software/156136/hoducc","@type":"ListItem"},{"name":"wolkvox","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a89a720-3f04-40be-a278-41d5df270421.png","url":"https://www.capterra.com.au/software/193276/wolkvox","@type":"ListItem"},{"name":"CallTools","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c075eb9-d544-454c-8ca6-13a673fe79d8.png","url":"https://www.capterra.com.au/software/149510/call-center-software","@type":"ListItem"},{"name":"Ringover","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.capterra.com.au/software/169627/ringover","@type":"ListItem"},{"name":"TCN","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da8fe8f4-850b-46c4-8508-50195f0f134e.png","url":"https://www.capterra.com.au/software/84252/tcn","@type":"ListItem"},{"name":"DialedIn CCaaS","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.capterra.com.au/software/29589/callcenternow","@type":"ListItem"},{"name":"uContact","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/252e2583-d2bb-4551-be96-697aa5440496.png","url":"https://www.capterra.com.au/software/115213/ucontact","@type":"ListItem"},{"name":"Amazon Connect","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.capterra.com.au/software/1017140/amazon-connect","@type":"ListItem"},{"name":"MaxContact","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7aee20a-66e9-4d21-9679-68a1647a48e3.png","url":"https://www.capterra.com.au/software/156506/maxcontact","@type":"ListItem"},{"name":"Dialshree","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cca13c20-b6b9-495a-b6bc-fe2d58900e0f.jpeg","url":"https://www.capterra.com.au/software/144944/dialshree","@type":"ListItem"},{"name":"XCALLY","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45685011-d719-45eb-bdaa-b47fffd94fd0.png","url":"https://www.capterra.com.au/software/136894/xcally","@type":"ListItem"},{"name":"Squaretalk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f097d04-be63-4ea7-ac19-2b5b1619003b.jpeg","url":"https://www.capterra.com.au/software/219046/squaretalk-matrix","@type":"ListItem"},{"name":"Dialfire","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/abada65a-83aa-429b-b19a-637d4e7388eb.png","url":"https://www.capterra.com.au/software/156848/dialfire","@type":"ListItem"}],"numberOfItems":15}
</script>