---
description: Learn more about Ruby Receptionists price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ruby Receptionists Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Ruby Receptionists](/software/186839/ruby-receptionists-virtual-receptionist-and-chat-services) > [Ruby Receptionists Alternatives](https://www.capterra.com.au/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services)

# Alternatives to Ruby Receptionists

Canonical: https://www.capterra.com.au/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services

> Explore the top alternatives to Ruby Receptionists. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/164283/186839/zendesk/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/102188/186839/liveagent/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
3. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
   - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/124981/186839/freshdesk/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
4. **Ringover** — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.au/software/169627/ringover)
   - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/169627/186839/ringover/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
5. **Convoso** — 4.5/5 (386 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
   - [View profile](https://www.capterra.com.au/software/76768/cloud-predictive-dialer)
   - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/76768/186839/cloud-predictive-dialer/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
6. **DialedIn CCaaS** — 4.8/5 (315 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
   - [View profile](https://www.capterra.com.au/software/29589/callcenternow)
   - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/29589/186839/callcenternow/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
7. **Nextiva** — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.com.au/software/175788/nextiva)
   - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/175788/186839/nextiva/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
8. **Readymode** — 4.6/5 (136 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.com.au/software/136728/readymode)
   - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/136728/186839/readymode/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
9. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
   - [View profile](https://www.capterra.com.au/software/110588/calabrio-one-suite)
   - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/110588/186839/calabrio-one-suite/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
10. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.com.au/software/156723/gladly)
    - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/156723/186839/gladly/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
11. **CallHippo** — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
    - [View profile](https://www.capterra.com.au/software/159578/callhippo)
    - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/159578/186839/callhippo/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
12. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.com.au/software/21409/genesys-cloud)
    - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/21409/186839/genesys-cloud/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
13. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.com.au/software/164772/omnichannel)
    - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/164772/186839/omnichannel/vs/ruby-receptionists-virtual-receptionist-and-chat-services)
14. **Wildix** — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
    - [View profile](https://www.capterra.com.au/software/218251/wildix)
    - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/186839/218251/ruby-receptionists-virtual-receptionist-and-chat-services/vs/wildix)
15. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.com.au/software/169505/zoho-desk)
    - [Compare vs Ruby Receptionists](https://www.capterra.com.au/compare/169505/186839/zoho-desk/vs/ruby-receptionists-virtual-receptionist-and-chat-services)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Appointment Scheduling Software](https://www.capterra.com.au/directory/30757/appointment-scheduling/software)
- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)
- [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services)
- [View Product Profile](https://www.capterra.com.au/software/186839/ruby-receptionists-virtual-receptionist-and-chat-services)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/186839/Ruby-Receptionists-Virtual-Receptionist-and-Chat-Services/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-AU | <https://www.capterra.com.au/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-CA | <https://www.capterra.ca/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-GB | <https://www.capterra.co.uk/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-IE | <https://www.capterra.ie/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-IL | <https://www.capterra.co.il/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-IN | <https://www.capterra.in/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-NZ | <https://www.capterra.co.nz/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-SG | <https://www.capterra.com.sg/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |
| en-ZA | <https://www.capterra.co.za/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Ruby Receptionists","description":"Find the best Ruby Receptionists alternatives at a glance. Our filters and verified reviews for Australian business users can help you choose the best software for your needs.","url":"https://www.capterra.com.au/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services","about":{"@id":"https://www.capterra.com.au/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services#software"},"breadcrumb":{"@id":"https://www.capterra.com.au/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services#webpage","mainEntity":{"@id":"https://www.capterra.com.au/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services#software"},"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Ruby Receptionists","url":"https://www.capterra.com.au/software/186839/ruby-receptionists-virtual-receptionist-and-chat-services","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/186839/ruby-receptionists-virtual-receptionist-and-chat-services#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":10},"offers":{"price":"140","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Ruby Receptionists","position":3,"item":"/software/186839/ruby-receptionists-virtual-receptionist-and-chat-services","@type":"ListItem"},{"name":"Ruby Receptionists Alternatives","position":4,"item":"https://www.capterra.com.au/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services","@type":"ListItem"}],"@id":"https://www.capterra.com.au/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Find best 15 Ruby Receptionists Alternatives - Capterra Australia 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.au/software/164283/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.au/software/102188/liveagent","@type":"ListItem"},{"name":"Freshdesk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.com.au/software/124981/freshdesk","@type":"ListItem"},{"name":"Ringover","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.capterra.com.au/software/169627/ringover","@type":"ListItem"},{"name":"Convoso","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.capterra.com.au/software/76768/cloud-predictive-dialer","@type":"ListItem"},{"name":"DialedIn CCaaS","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.capterra.com.au/software/29589/callcenternow","@type":"ListItem"},{"name":"Nextiva","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9a24305-2ac4-4413-b037-d2dbb1e6a1b0.png","url":"https://www.capterra.com.au/software/175788/nextiva","@type":"ListItem"},{"name":"Readymode","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/172487cc-dbb2-4d85-9421-97ae609dfd91.png","url":"https://www.capterra.com.au/software/136728/readymode","@type":"ListItem"},{"name":"Calabrio ONE","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a66157ff-bfd8-4bed-8099-b4bdd43482f6.png","url":"https://www.capterra.com.au/software/110588/calabrio-one-suite","@type":"ListItem"},{"name":"Gladly","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.com.au/software/156723/gladly","@type":"ListItem"},{"name":"CallHippo","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.capterra.com.au/software/159578/callhippo","@type":"ListItem"},{"name":"Genesys Cloud CX","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.com.au/software/21409/genesys-cloud","@type":"ListItem"},{"name":"inconnect","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.com.au/software/164772/omnichannel","@type":"ListItem"},{"name":"Wildix","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d5041fe-5c16-4b26-a7af-f4f82ec2deef.webp","url":"https://www.capterra.com.au/software/218251/wildix","@type":"ListItem"},{"name":"Zoho Desk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.au/software/169505/zoho-desk","@type":"ListItem"}],"@id":"https://www.capterra.com.au/alternatives/186839/ruby-receptionists-virtual-receptionist-and-chat-services#itemlist","numberOfItems":15}
</script>