---
description: Learn more about Watermelon price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Watermelon Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Watermelon](/software/184195/watermelon) > [Watermelon Alternatives](https://www.capterra.com.au/alternatives/184195/watermelon)

# Alternatives to Watermelon

Canonical: https://www.capterra.com.au/alternatives/184195/watermelon

> Explore the top alternatives to Watermelon. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs Watermelon](https://www.capterra.com.au/compare/164283/184195/zendesk/vs/watermelon)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs Watermelon](https://www.capterra.com.au/compare/102188/184195/liveagent/vs/watermelon)
3. **Text** — 4.8/5 (5 reviews) — Streamline support with AI-driven chat, ticketing, and analytics — scale service quality without scaling costs.
   - [View profile](https://www.capterra.com.au/software/1078275/Text-App)
   - [Compare vs Watermelon](https://www.capterra.com.au/compare/184195/1078275/watermelon/vs/Text-App)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.com.au/software/144040/tidio-chat)
   - [Compare vs Watermelon](https://www.capterra.com.au/compare/144040/184195/tidio-chat/vs/watermelon)
5. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
   - [View profile](https://www.capterra.com.au/software/187541/tiledesk)
   - [Compare vs Watermelon](https://www.capterra.com.au/compare/184195/187541/watermelon/vs/tiledesk)
6. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.com.au/software/164772/omnichannel)
   - [Compare vs Watermelon](https://www.capterra.com.au/compare/164772/184195/omnichannel/vs/watermelon)
7. **Velaro** — 3.9/5 (9 reviews) — Engage customers in real time with AI-powered live chat. Capture leads, resolve issues fast, and keeps service consistent.
   - [View profile](https://www.capterra.com.au/software/116972/velaro)
   - [Compare vs Watermelon](https://www.capterra.com.au/compare/116972/184195/velaro/vs/watermelon)
8. **Lime Connect** — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
   - [View profile](https://www.capterra.com.au/software/131558/userlike-live-chat)
   - [Compare vs Watermelon](https://www.capterra.com.au/compare/131558/184195/userlike-live-chat/vs/watermelon)
9. **Inbenta** — 4.7/5 (13 reviews) — Inbenta Messenger module is an omnichannel ticketing and live chat solution that centralizes and speeds up case management using AI.
   - [View profile](https://www.capterra.com.au/software/158902/inbenta)
   - [Compare vs Watermelon](https://www.capterra.com.au/compare/158902/184195/inbenta/vs/watermelon)
10. **Gladly** — 4.8/5 (139 reviews) — Live chat that keeps the full conversation in view—no tickets, no silos, just fast, personal support in real time.
    - [View profile](https://www.capterra.com.au/software/156723/gladly)
    - [Compare vs Watermelon](https://www.capterra.com.au/compare/156723/184195/gladly/vs/watermelon)
11. **Freshchat** — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.com.au/software/158117/freshchat)
    - [Compare vs Watermelon](https://www.capterra.com.au/compare/158117/184195/freshchat/vs/watermelon)
12. **Enterprise Bot** — 4.5/5 (10 reviews) — We provide enterprises with cost-effective Conversational AI solutions across voice, email and chat to transform customer experience.
    - [View profile](https://www.capterra.com.au/software/188017/chatbot2go)
    - [Compare vs Watermelon](https://www.capterra.com.au/compare/184195/188017/watermelon/vs/chatbot2go)
13. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Combine customer chat and employee chat with the all-in-one Genesys Cloud CX solution that unifies communications across your business
    - [View profile](https://www.capterra.com.au/software/21409/genesys-cloud)
    - [Compare vs Watermelon](https://www.capterra.com.au/compare/21409/184195/genesys-cloud/vs/watermelon)
14. **Sprinklr** — 4.3/5 (90 reviews) — Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale.
    - [View profile](https://www.capterra.com.au/software/131274/sprinklr-platform)
    - [Compare vs Watermelon](https://www.capterra.com.au/compare/131274/184195/sprinklr-platform/vs/watermelon)
15. **Smartsupp** — 4.6/5 (343 reviews) — Use the power of Smartsupp live chat and AI shopping assistant to genuinely connect with your visitors and boost online sales.
    - [View profile](https://www.capterra.com.au/software/136251/smartsupp-live-chat)
    - [Compare vs Watermelon](https://www.capterra.com.au/compare/136251/184195/smartsupp-live-chat/vs/watermelon)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Conversational Marketing Software](https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/184195/watermelon)
- [View Product Profile](https://www.capterra.com.au/software/184195/watermelon)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/184195/Watermelon/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/184195/watermelon> |
| en-AU | <https://www.capterra.com.au/alternatives/184195/watermelon> |
| en-CA | <https://www.capterra.ca/alternatives/184195/watermelon> |
| en-GB | <https://www.capterra.co.uk/alternatives/184195/watermelon> |
| en-IE | <https://www.capterra.ie/alternatives/184195/watermelon> |
| en-IL | <https://www.capterra.co.il/alternatives/184195/watermelon> |
| en-IN | <https://www.capterra.in/alternatives/184195/watermelon> |
| en-NZ | <https://www.capterra.co.nz/alternatives/184195/watermelon> |
| en-SG | <https://www.capterra.com.sg/alternatives/184195/watermelon> |
| en-ZA | <https://www.capterra.co.za/alternatives/184195/watermelon> |
| nl | <https://www.capterra.nl/alternatives/184195/watermelon> |
| nl-BE | <https://www.capterra.be/alternatives/184195/watermelon> |

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