---
description: Learn more about Chat for Jira Service Desk price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chat for Jira Service Desk Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Chat for Jira Service Desk](/software/176529/chat-for-jira-service-desk) > [Chat for Jira Service Desk Alternatives](https://www.capterra.com.au/alternatives/176529/chat-for-jira-service-desk)

# Alternatives to Chat for Jira Service Desk

Canonical: https://www.capterra.com.au/alternatives/176529/chat-for-jira-service-desk

> Explore the top alternatives to Chat for Jira Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
   - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/124981/176529/freshdesk/vs/chat-for-jira-service-desk)
2. **Text** — 4.7/5 (32 reviews) — Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox.
   - [View profile](https://www.capterra.com.au/software/1078275/Text)
   - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/176529/1078275/chat-for-jira-service-desk/vs/Text)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/164283/176529/zendesk/vs/chat-for-jira-service-desk)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/102188/176529/liveagent/vs/chat-for-jira-service-desk)
5. **WhatsApp** — 4.7/5 (16475 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
   - [View profile](https://www.capterra.com.au/software/180345/whatsapp)
   - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/176529/180345/chat-for-jira-service-desk/vs/whatsapp)
6. **Slack** — 4.7/5 (24221 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.com.au/software/135003/slack)
   - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/135003/176529/slack/vs/chat-for-jira-service-desk)
7. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.au/software/62194/livechat)
   - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/62194/176529/livechat/vs/chat-for-jira-service-desk)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.com.au/software/144040/tidio-chat)
   - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/144040/176529/tidio-chat/vs/chat-for-jira-service-desk)
9. **Chatway** — 4.9/5 (80 reviews) — Live chat, AI chatbot, shared inbox, automations, mobile apps, ecommerce, MCP, API \& Webhooks for faster customer support and sales.
   - [View profile](https://www.capterra.com.au/software/1056260/chatway)
   - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/176529/1056260/chat-for-jira-service-desk/vs/chatway)
10. **Text Request** — 4.6/5 (1193 reviews) — Gain a competitive edge with Text Request’s SMS API, SMS marketing, appointment scheduling tools, and white-glove 10DLC registration.
    - [View profile](https://www.capterra.com.au/software/167015/text-request)
    - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/167015/176529/text-request/vs/chat-for-jira-service-desk)
11. **tawk.to** — 4.6/5 (345 reviews) — Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics.
    - [View profile](https://www.capterra.com.au/software/167792/tawk-to)
    - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/167792/176529/tawk-to/vs/chat-for-jira-service-desk)
12. **Freshchat** — 4.2/5 (174 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.com.au/software/158117/freshchat)
    - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/158117/176529/freshchat/vs/chat-for-jira-service-desk)
13. **Crisp** — 4.6/5 (148 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
    - [View profile](https://www.capterra.com.au/software/151292/crisp)
    - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/151292/176529/crisp/vs/chat-for-jira-service-desk)
14. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
    - [View profile](https://www.capterra.com.au/software/169505/zoho-desk)
    - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/169505/176529/zoho-desk/vs/chat-for-jira-service-desk)
15. **Gladly** — 4.8/5 (140 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.com.au/software/156723/gladly)
    - [Compare vs Chat for Jira Service Desk](https://www.capterra.com.au/compare/156723/176529/gladly/vs/chat-for-jira-service-desk)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/176529/chat-for-jira-service-desk)
- [View Product Profile](https://www.capterra.com.au/software/176529/chat-for-jira-service-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/176529/chat-for-jira-service-desk> |
| de-AT | <https://www.capterra.at/alternatives/176529/chat-for-jira-service-desk> |
| de-CH | <https://www.capterra.ch/alternatives/176529/chat-for-jira-service-desk> |
| en | <https://www.capterra.com/p/176529/Chat-for-Jira-Service-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/176529/chat-for-jira-service-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/176529/chat-for-jira-service-desk> |
| en-CA | <https://www.capterra.ca/alternatives/176529/chat-for-jira-service-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/176529/chat-for-jira-service-desk> |
| en-IE | <https://www.capterra.ie/alternatives/176529/chat-for-jira-service-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/176529/chat-for-jira-service-desk> |
| en-IN | <https://www.capterra.in/alternatives/176529/chat-for-jira-service-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/176529/chat-for-jira-service-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/176529/chat-for-jira-service-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/176529/chat-for-jira-service-desk> |

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