---
description: Learn more about ChatBot price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatBot Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [ChatBot](/software/166420/chatbot) > [ChatBot Alternatives](https://www.capterra.com.au/alternatives/166420/chatbot)

# Alternatives to ChatBot

Canonical: https://www.capterra.com.au/alternatives/166420/chatbot

> Explore the top alternatives to ChatBot. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Slack** — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.com.au/software/135003/slack)
   - [Compare vs ChatBot](https://www.capterra.com.au/compare/135003/166420/slack/vs/chatbot)
2. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.com.au/software/144040/tidio-chat)
   - [Compare vs ChatBot](https://www.capterra.com.au/compare/144040/166420/tidio-chat/vs/chatbot)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs ChatBot](https://www.capterra.com.au/compare/102188/166420/liveagent/vs/chatbot)
4. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.au/software/62194/livechat)
   - [Compare vs ChatBot](https://www.capterra.com.au/compare/62194/166420/livechat/vs/chatbot)
5. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
   - [View profile](https://www.capterra.com.au/software/187541/tiledesk)
   - [Compare vs ChatBot](https://www.capterra.com.au/compare/166420/187541/chatbot/vs/tiledesk)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs ChatBot](https://www.capterra.com.au/compare/164283/166420/zendesk/vs/chatbot)
7. **Crisp** — 4.6/5 (147 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
   - [View profile](https://www.capterra.com.au/software/151292/crisp)
   - [Compare vs ChatBot](https://www.capterra.com.au/compare/151292/166420/crisp/vs/chatbot)
8. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.com.au/software/134347/intercom)
   - [Compare vs ChatBot](https://www.capterra.com.au/compare/134347/166420/intercom/vs/chatbot)
9. **Chatsi** — 5.0/5 (2 reviews) — Chatsi AI guides shoppers with spot-on recommendations and instant answers—like your best sales rep, online 24/7.
   - [View profile](https://www.capterra.com.au/software/1069679/Chatsi)
   - [Compare vs ChatBot](https://www.capterra.com.au/compare/166420/1069679/chatbot/vs/Chatsi)
10. **Freshchat** — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.com.au/software/158117/freshchat)
    - [Compare vs ChatBot](https://www.capterra.com.au/compare/158117/166420/freshchat/vs/chatbot)
11. **Birdeye** — 4.7/5 (702 reviews) — Customer experience solution that helps businesses manage reviews, lead capturing, communication, and appointment booking.
    - [View profile](https://www.capterra.com.au/software/152997/birdeye)
    - [Compare vs ChatBot](https://www.capterra.com.au/compare/152997/166420/birdeye/vs/chatbot)
12. **Enterprise Bot** — 4.5/5 (10 reviews) — We provide enterprises with cost-effective Conversational AI solutions across voice, email and chat to transform customer experience.
    - [View profile](https://www.capterra.com.au/software/188017/chatbot2go)
    - [Compare vs ChatBot](https://www.capterra.com.au/compare/166420/188017/chatbot/vs/chatbot2go)
13. **Smith.ai** — 4.8/5 (29 reviews) — Smith.ai combines AI technology with live agents to provide 24/7 receptionist service for businesses of all sizes.
    - [View profile](https://www.capterra.com.au/software/181278/smith-ai-live-website-chat)
    - [Compare vs ChatBot](https://www.capterra.com.au/compare/166420/181278/chatbot/vs/smith-ai-live-website-chat)
14. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.com.au/software/164772/omnichannel)
    - [Compare vs ChatBot](https://www.capterra.com.au/compare/164772/166420/omnichannel/vs/chatbot)
15. **Rocket.Chat** — 4.3/5 (156 reviews) — The world's largest open source communications platform.
    - [View profile](https://www.capterra.com.au/software/161575/rocket-chat)
    - [Compare vs ChatBot](https://www.capterra.com.au/compare/161575/166420/rocket-chat/vs/chatbot)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [Conversational Marketing Software](https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software)
- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/166420/chatbot)
- [View Product Profile](https://www.capterra.com.au/software/166420/chatbot)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/166420/chatbot> |
| de-AT | <https://www.capterra.at/alternatives/166420/chatbot> |
| de-CH | <https://www.capterra.ch/alternatives/166420/chatbot> |
| en | <https://www.capterra.com/p/166420/ChatBot/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/166420/chatbot> |
| en-AU | <https://www.capterra.com.au/alternatives/166420/chatbot> |
| en-CA | <https://www.capterra.ca/alternatives/166420/chatbot> |
| en-GB | <https://www.capterra.co.uk/alternatives/166420/chatbot> |
| en-IE | <https://www.capterra.ie/alternatives/166420/chatbot> |
| en-IL | <https://www.capterra.co.il/alternatives/166420/chatbot> |
| en-IN | <https://www.capterra.in/alternatives/166420/chatbot> |
| en-NZ | <https://www.capterra.co.nz/alternatives/166420/chatbot> |
| en-SG | <https://www.capterra.com.sg/alternatives/166420/chatbot> |
| en-ZA | <https://www.capterra.co.za/alternatives/166420/chatbot> |
| es | <https://www.capterra.es/alternatives/166420/chatbot> |
| es-AR | <https://www.capterra.com.ar/alternatives/166420/chatbot> |
| es-CL | <https://www.capterra.cl/alternatives/166420/chatbot> |
| es-CO | <https://www.capterra.co/alternatives/166420/chatbot> |
| es-CR | <https://www.capterra.co.cr/alternatives/166420/chatbot> |
| es-DO | <https://www.capterra.do/alternatives/166420/chatbot> |
| es-EC | <https://www.capterra.ec/alternatives/166420/chatbot> |
| es-MX | <https://www.capterra.mx/alternatives/166420/chatbot> |
| es-PA | <https://www.capterra.com.pa/alternatives/166420/chatbot> |
| es-PE | <https://www.capterra.pe/alternatives/166420/chatbot> |
| fr | <https://www.capterra.fr/alternatives/166420/chatbot> |
| fr-BE | <https://fr.capterra.be/alternatives/166420/chatbot> |
| fr-CA | <https://fr.capterra.ca/alternatives/166420/chatbot> |
| fr-LU | <https://www.capterra.lu/alternatives/166420/chatbot> |
| it | <https://www.capterra.it/alternatives/166420/chatbot> |
| ja | <https://www.capterra.jp/alternatives/166420/chatbot> |
| ko | <https://www.capterra.co.kr/alternatives/166420/chatbot> |
| nl | <https://www.capterra.nl/alternatives/166420/chatbot> |
| nl-BE | <https://www.capterra.be/alternatives/166420/chatbot> |
| pl | <https://www.capterra.pl/alternatives/166420/chatbot> |
| pt | <https://www.capterra.com.br/alternatives/166420/chatbot> |
| pt-PT | <https://www.capterra.pt/alternatives/166420/chatbot> |
| sv | <https://www.capterra.se/alternatives/166420/chatbot> |
| tr | <https://www.capterra.web.tr/alternatives/166420/chatbot> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ChatBot","description":"Find the best ChatBot alternatives at a glance. Our filters and verified reviews for Australian business users can help you choose the best software for your needs.","url":"https://www.capterra.com.au/alternatives/166420/chatbot","about":{"@id":"https://www.capterra.com.au/alternatives/166420/chatbot#software"},"breadcrumb":{"@id":"https://www.capterra.com.au/alternatives/166420/chatbot#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/alternatives/166420/chatbot#webpage","mainEntity":{"@id":"https://www.capterra.com.au/alternatives/166420/chatbot#software"},"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"ChatBot","url":"https://www.capterra.com.au/software/166420/chatbot","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/166420/chatbot#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":66},"offers":{"price":"50","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"ChatBot","position":3,"item":"/software/166420/chatbot","@type":"ListItem"},{"name":"ChatBot Alternatives","position":4,"item":"https://www.capterra.com.au/alternatives/166420/chatbot","@type":"ListItem"}],"@id":"https://www.capterra.com.au/alternatives/166420/chatbot#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Find best 15 ChatBot Alternatives - Capterra Australia 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Slack","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.capterra.com.au/software/135003/slack","@type":"ListItem"},{"name":"Tidio","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.au/software/144040/tidio-chat","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.au/software/102188/liveagent","@type":"ListItem"},{"name":"LiveChat","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.com.au/software/62194/livechat","@type":"ListItem"},{"name":"Tiledesk","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.capterra.com.au/software/187541/tiledesk","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.au/software/164283/zendesk","@type":"ListItem"},{"name":"Crisp","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3a4110-8bee-4772-ab46-9e759afc8654.png","url":"https://www.capterra.com.au/software/151292/crisp","@type":"ListItem"},{"name":"Intercom","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.com.au/software/134347/intercom","@type":"ListItem"},{"name":"Chatsi","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bfbfb33b-a45a-485f-8e44-85439bff3c6a.png","url":"https://www.capterra.com.au/software/1069679/Chatsi","@type":"ListItem"},{"name":"Freshchat","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.capterra.com.au/software/158117/freshchat","@type":"ListItem"},{"name":"Birdeye","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.capterra.com.au/software/152997/birdeye","@type":"ListItem"},{"name":"Enterprise Bot","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3f7a226-7be8-4ebf-841c-f2660e285314.png","url":"https://www.capterra.com.au/software/188017/chatbot2go","@type":"ListItem"},{"name":"Smith.ai","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f639b07-8a33-411f-8e77-21abc3a9bd91.jpeg","url":"https://www.capterra.com.au/software/181278/smith-ai-live-website-chat","@type":"ListItem"},{"name":"inconnect","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.com.au/software/164772/omnichannel","@type":"ListItem"},{"name":"Rocket.Chat","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69b2aa2f-9a1e-42f8-a445-90369f2dc4bc.png","url":"https://www.capterra.com.au/software/161575/rocket-chat","@type":"ListItem"}],"@id":"https://www.capterra.com.au/alternatives/166420/chatbot#itemlist","numberOfItems":15}
</script>