---
description: Learn more about Apptentive price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Apptentive Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Apptentive](/software/155682/apptentive) > [Apptentive Alternatives](https://www.capterra.com.au/alternatives/155682/apptentive)

# Alternatives to Apptentive

Canonical: https://www.capterra.com.au/alternatives/155682/apptentive

> Explore the top alternatives to Apptentive. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho CRM** — 4.3/5 (6964 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \&amp; more.
   - [View profile](https://www.capterra.com.au/software/155928/zoho-crm)
   - [Compare vs Apptentive](https://www.capterra.com.au/compare/155682/155928/apptentive/vs/zoho-crm)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
   - [Compare vs Apptentive](https://www.capterra.com.au/compare/124981/155682/freshdesk/vs/apptentive)
3. **Viber** — 4.4/5 (4058 reviews) — Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
   - [View profile](https://www.capterra.com.au/software/180348/viber)
   - [Compare vs Apptentive](https://www.capterra.com.au/compare/155682/180348/apptentive/vs/viber)
4. **Text Request** — 4.6/5 (1193 reviews) — The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
   - [View profile](https://www.capterra.com.au/software/167015/text-request)
   - [Compare vs Apptentive](https://www.capterra.com.au/compare/155682/167015/apptentive/vs/text-request)
5. **Slack** — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \&amp; AI features.
   - [View profile](https://www.capterra.com.au/software/135003/slack)
   - [Compare vs Apptentive](https://www.capterra.com.au/compare/135003/155682/slack/vs/apptentive)
6. **Wati** — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \&amp; enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
   - [View profile](https://www.capterra.com.au/software/204314/wati)
   - [Compare vs Apptentive](https://www.capterra.com.au/compare/155682/204314/apptentive/vs/wati)
7. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs Apptentive](https://www.capterra.com.au/compare/102188/155682/liveagent/vs/apptentive)
8. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.au/software/62194/livechat)
   - [Compare vs Apptentive](https://www.capterra.com.au/compare/62194/155682/livechat/vs/apptentive)
9. **Tremendous** — 4.8/5 (456 reviews) — Tremendous is the global payouts platform for businesses sending gift cards and money at scale.
   - [View profile](https://www.capterra.com.au/software/197141/tremendous-rewards)
   - [Compare vs Apptentive](https://www.capterra.com.au/compare/155682/197141/apptentive/vs/tremendous-rewards)
10. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
    - [View profile](https://www.capterra.com.au/software/134347/intercom)
    - [Compare vs Apptentive](https://www.capterra.com.au/compare/134347/155682/intercom/vs/apptentive)
11. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.com.au/software/136189/salesforce)
    - [Compare vs Apptentive](https://www.capterra.com.au/compare/136189/155682/salesforce/vs/apptentive)
12. **Kangaroo** — 4.9/5 (248 reviews) — All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo.
    - [View profile](https://www.capterra.com.au/software/149363/kangaroo-rewards)
    - [Compare vs Apptentive](https://www.capterra.com.au/compare/149363/155682/kangaroo-rewards/vs/apptentive)
13. **Lucky Orange** — 4.7/5 (260 reviews) — AI-powered website analytics suite used by 500,000 websites worldwide. AI insights, heatmaps, session recordings, surveys and more.
    - [View profile](https://www.capterra.com.au/software/150695/lucky-orange)
    - [Compare vs Apptentive](https://www.capterra.com.au/compare/150695/155682/lucky-orange/vs/apptentive)
14. **Pendo** — 4.5/5 (238 reviews) — Pendo is a platform that helps businesses optimize software to boost adoption, cut costs, and improve engagement.
    - [View profile](https://www.capterra.com.au/software/151951/pendo-platform)
    - [Compare vs Apptentive](https://www.capterra.com.au/compare/151951/155682/pendo-platform/vs/apptentive)
15. **Hootsuite** — 4.4/5 (3795 reviews) — Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
    - [View profile](https://www.capterra.com.au/software/121701/hootsuite)
    - [Compare vs Apptentive](https://www.capterra.com.au/compare/121701/155682/hootsuite/vs/apptentive)

## Related Categories

- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/155682/apptentive)
- [View Product Profile](https://www.capterra.com.au/software/155682/apptentive)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/155682/apptentive> |
| de-AT | <https://www.capterra.at/alternatives/155682/apptentive> |
| de-CH | <https://www.capterra.ch/alternatives/155682/apptentive> |
| en | <https://www.capterra.com/p/155682/Apptentive/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/155682/apptentive> |
| en-AU | <https://www.capterra.com.au/alternatives/155682/apptentive> |
| en-CA | <https://www.capterra.ca/alternatives/155682/apptentive> |
| en-GB | <https://www.capterra.co.uk/alternatives/155682/apptentive> |
| en-IE | <https://www.capterra.ie/alternatives/155682/apptentive> |
| en-IL | <https://www.capterra.co.il/alternatives/155682/apptentive> |
| en-IN | <https://www.capterra.in/alternatives/155682/apptentive> |
| en-NZ | <https://www.capterra.co.nz/alternatives/155682/apptentive> |
| en-SG | <https://www.capterra.com.sg/alternatives/155682/apptentive> |
| en-ZA | <https://www.capterra.co.za/alternatives/155682/apptentive> |
| fr | <https://www.capterra.fr/alternatives/155682/apptentive> |
| fr-BE | <https://fr.capterra.be/alternatives/155682/apptentive> |
| fr-CA | <https://fr.capterra.ca/alternatives/155682/apptentive> |
| fr-LU | <https://www.capterra.lu/alternatives/155682/apptentive> |

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