---
description: Learn more about Answerbase price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Answerbase Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/30094/knowledge-management/software) > [Answerbase](/software/153153/answerbase) > [Answerbase Alternatives](https://www.capterra.com.au/alternatives/153153/answerbase)

# Alternatives to Answerbase

Canonical: https://www.capterra.com.au/alternatives/153153/answerbase

> Explore the top alternatives to Answerbase. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Guide is a knowledge base solution built seamlessly into our leading help desk software.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs Answerbase](https://www.capterra.com.au/compare/153153/164283/answerbase/vs/zendesk)
2. **HappyFox Help Desk** — 4.6/5 (92 reviews) — A knowledge management help desk software that helps you remove clutter and manage your customer support queries easily.
   - [View profile](https://www.capterra.com.au/software/83211/happyfox)
   - [Compare vs Answerbase](https://www.capterra.com.au/compare/83211/153153/happyfox/vs/answerbase)
3. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is a leading free social knowledge management and collaboration platform used by over 15 million companies worldwide.
   - [View profile](https://www.capterra.com.au/software/113540/bitrix24)
   - [Compare vs Answerbase](https://www.capterra.com.au/compare/113540/153153/bitrix24/vs/answerbase)
4. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
   - [View profile](https://www.capterra.com.au/software/136189/salesforce)
   - [Compare vs Answerbase](https://www.capterra.com.au/compare/136189/153153/salesforce/vs/answerbase)
5. **Salesforce Starter** — 4.4/5 (223 reviews) — Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more.
   - [View profile](https://www.capterra.com.au/software/132665/salesforce-essentials)
   - [Compare vs Answerbase](https://www.capterra.com.au/compare/132665/153153/salesforce-essentials/vs/answerbase)
6. **UseResponse** — 4.6/5 (36 reviews) — Organize an internal or public knowledge base that can be easily embedded in your support system to improve self-service.
   - [View profile](https://www.capterra.com.au/software/170123/useresponse)
   - [Compare vs Answerbase](https://www.capterra.com.au/compare/153153/170123/answerbase/vs/useresponse)
7. **Vivantio** — 4.3/5 (178 reviews) — Vivantio's knowledge base empowers end user self-service, and quick reference to articles during service delivery, for fast resolution.
   - [View profile](https://www.capterra.com.au/software/132880/vivantio)
   - [Compare vs Answerbase](https://www.capterra.com.au/compare/132880/153153/vivantio/vs/answerbase)
8. **C2** — 4.3/5 (14 reviews) — Transform your IT service management with a fully integrated ITSM platform that can be configured to your needs.
   - [View profile](https://www.capterra.com.au/software/135915/c2-atom)
   - [Compare vs Answerbase](https://www.capterra.com.au/compare/135915/153153/c2-atom/vs/answerbase)
9. **LiveAgent** — 4.7/5 (1753 reviews) — Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs Answerbase](https://www.capterra.com.au/compare/102188/153153/liveagent/vs/answerbase)
10. **Marketing 360** — 4.5/5 (1132 reviews) — Marketing 360 is a cloud-based solution that offers small businesses tools for website building, e-commerce, CRM, and email marketing.
    - [View profile](https://www.capterra.com.au/software/148516/marketing-360)
    - [Compare vs Answerbase](https://www.capterra.com.au/compare/148516/153153/marketing-360/vs/answerbase)
11. **Supportbench** — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
    - [View profile](https://www.capterra.com.au/software/155934/supportbench)
    - [Compare vs Answerbase](https://www.capterra.com.au/compare/153153/155934/answerbase/vs/supportbench)
12. **Odoo** — 4.2/5 (1294 reviews) — Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more.
    - [View profile](https://www.capterra.com.au/software/135618/odoo)
    - [Compare vs Answerbase](https://www.capterra.com.au/compare/135618/153153/odoo/vs/answerbase)
13. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Deflect tickets and drive self-service with an AI-powered Knowledge Base. Auto-generate articles for more robust support.
    - [View profile](https://www.capterra.com.au/software/129478/solarwinds-service-desk)
    - [Compare vs Answerbase](https://www.capterra.com.au/compare/129478/153153/solarwinds-service-desk/vs/answerbase)
14. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.com.au/software/87908/teamsupport)
    - [Compare vs Answerbase](https://www.capterra.com.au/compare/87908/153153/teamsupport/vs/answerbase)
15. **Deskpro** — 4.6/5 (38 reviews) — Powerful and robust helpdesk software for all industries and organizations; available through Cloud hosting or self-hosted On-Premise.
    - [View profile](https://www.capterra.com.au/software/127288/deskpro)
    - [Compare vs Answerbase](https://www.capterra.com.au/compare/127288/153153/deskpro/vs/answerbase)

## Related Categories

- [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software)
- [eCommerce Software](https://www.capterra.com.au/directory/3/ecommerce/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Content Management Systems](https://www.capterra.com.au/directory/10007/content-management/software)
- [Content Marketing Software](https://www.capterra.com.au/directory/30796/content-marketing/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/153153/answerbase)
- [View Product Profile](https://www.capterra.com.au/software/153153/answerbase)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/153153/answerbase> |
| de-AT | <https://www.capterra.at/alternatives/153153/answerbase> |
| de-CH | <https://www.capterra.ch/alternatives/153153/answerbase> |
| en | <https://www.capterra.com/p/153153/Answerbase/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/153153/answerbase> |
| en-AU | <https://www.capterra.com.au/alternatives/153153/answerbase> |
| en-CA | <https://www.capterra.ca/alternatives/153153/answerbase> |
| en-GB | <https://www.capterra.co.uk/alternatives/153153/answerbase> |
| en-IE | <https://www.capterra.ie/alternatives/153153/answerbase> |
| en-IL | <https://www.capterra.co.il/alternatives/153153/answerbase> |
| en-IN | <https://www.capterra.in/alternatives/153153/answerbase> |
| en-NZ | <https://www.capterra.co.nz/alternatives/153153/answerbase> |
| en-SG | <https://www.capterra.com.sg/alternatives/153153/answerbase> |
| en-ZA | <https://www.capterra.co.za/alternatives/153153/answerbase> |
| es | <https://www.capterra.es/alternatives/153153/answerbase> |
| es-AR | <https://www.capterra.com.ar/alternatives/153153/answerbase> |
| es-CL | <https://www.capterra.cl/alternatives/153153/answerbase> |
| es-CO | <https://www.capterra.co/alternatives/153153/answerbase> |
| es-CR | <https://www.capterra.co.cr/alternatives/153153/answerbase> |
| es-DO | <https://www.capterra.do/alternatives/153153/answerbase> |
| es-EC | <https://www.capterra.ec/alternatives/153153/answerbase> |
| es-MX | <https://www.capterra.mx/alternatives/153153/answerbase> |
| es-PA | <https://www.capterra.com.pa/alternatives/153153/answerbase> |
| es-PE | <https://www.capterra.pe/alternatives/153153/answerbase> |
| fr | <https://www.capterra.fr/alternatives/153153/answerbase> |
| fr-BE | <https://fr.capterra.be/alternatives/153153/answerbase> |
| fr-CA | <https://fr.capterra.ca/alternatives/153153/answerbase> |
| fr-LU | <https://www.capterra.lu/alternatives/153153/answerbase> |

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