---
description: Learn more about LiveHelp price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveHelp Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [LiveHelp](/software/151605/livehelp) > [LiveHelp Alternatives](https://www.capterra.com.au/alternatives/151605/livehelp)

# Alternatives to LiveHelp

Canonical: https://www.capterra.com.au/alternatives/151605/livehelp

> Explore the top alternatives to LiveHelp. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
   - [Compare vs LiveHelp](https://www.capterra.com.au/compare/124981/151605/freshdesk/vs/livehelp)
2. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs LiveHelp](https://www.capterra.com.au/compare/151605/164283/livehelp/vs/zendesk)
3. **LiveAgent** — 4.7/5 (1786 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs LiveHelp](https://www.capterra.com.au/compare/102188/151605/liveagent/vs/livehelp)
4. **LiveChat** — 4.6/5 (1727 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.au/software/62194/livechat)
   - [Compare vs LiveHelp](https://www.capterra.com.au/compare/62194/151605/livechat/vs/livehelp)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.com.au/software/144040/tidio-chat)
   - [Compare vs LiveHelp](https://www.capterra.com.au/compare/144040/151605/tidio-chat/vs/livehelp)
6. **Intercom** — 4.5/5 (1134 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.com.au/software/134347/intercom)
   - [Compare vs LiveHelp](https://www.capterra.com.au/compare/134347/151605/intercom/vs/livehelp)
7. **Zoho Desk** — 4.5/5 (2213 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.au/software/169505/zoho-desk)
   - [Compare vs LiveHelp](https://www.capterra.com.au/compare/151605/169505/livehelp/vs/zoho-desk)
8. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.com.au/software/136189/salesforce)
   - [Compare vs LiveHelp](https://www.capterra.com.au/compare/136189/151605/salesforce/vs/livehelp)
9. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
   - [View profile](https://www.capterra.com.au/software/156723/gladly)
   - [Compare vs LiveHelp](https://www.capterra.com.au/compare/151605/156723/livehelp/vs/gladly)
10. **Sobot** — 4.9/5 (106 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
    - [View profile](https://www.capterra.com.au/software/1072329/Sobot)
    - [Compare vs LiveHelp](https://www.capterra.com.au/compare/151605/1072329/livehelp/vs/Sobot)
11. **Gorgias** — 4.6/5 (134 reviews) — The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo
    - [View profile](https://www.capterra.com.au/software/155357/gorgias)
    - [Compare vs LiveHelp](https://www.capterra.com.au/compare/151605/155357/livehelp/vs/gorgias)
12. **Bitrix24** — 4.2/5 (997 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
    - [View profile](https://www.capterra.com.au/software/113540/bitrix24)
    - [Compare vs LiveHelp](https://www.capterra.com.au/compare/113540/151605/bitrix24/vs/livehelp)
13. **Missive** — 4.9/5 (184 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
    - [View profile](https://www.capterra.com.au/software/152884/missive)
    - [Compare vs LiveHelp](https://www.capterra.com.au/compare/151605/152884/livehelp/vs/missive)
14. **respond.io** — 4.7/5 (58 reviews) — Chats. Calls. All in one place. Respond.io helps B2C businesses connect with customers and close more sales, faster.
    - [View profile](https://www.capterra.com.au/software/179311/rocketbots)
    - [Compare vs LiveHelp](https://www.capterra.com.au/compare/151605/179311/livehelp/vs/rocketbots)
15. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
    - [View profile](https://www.capterra.com.au/software/182476/hubspot-service-hub)
    - [Compare vs LiveHelp](https://www.capterra.com.au/compare/151605/182476/livehelp/vs/hubspot-service-hub)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/151605/livehelp)
- [View Product Profile](https://www.capterra.com.au/software/151605/livehelp)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/151605/livehelp> |
| de-AT | <https://www.capterra.at/alternatives/151605/livehelp> |
| de-CH | <https://www.capterra.ch/alternatives/151605/livehelp> |
| en | <https://www.capterra.com/p/151605/LiveHelp/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/151605/livehelp> |
| en-AU | <https://www.capterra.com.au/alternatives/151605/livehelp> |
| en-CA | <https://www.capterra.ca/alternatives/151605/livehelp> |
| en-GB | <https://www.capterra.co.uk/alternatives/151605/livehelp> |
| en-IE | <https://www.capterra.ie/alternatives/151605/livehelp> |
| en-IL | <https://www.capterra.co.il/alternatives/151605/livehelp> |
| en-IN | <https://www.capterra.in/alternatives/151605/livehelp> |
| en-NZ | <https://www.capterra.co.nz/alternatives/151605/livehelp> |
| en-SG | <https://www.capterra.com.sg/alternatives/151605/livehelp> |
| en-ZA | <https://www.capterra.co.za/alternatives/151605/livehelp> |
| es | <https://www.capterra.es/alternatives/151605/livehelp> |
| es-AR | <https://www.capterra.com.ar/alternatives/151605/livehelp> |
| es-CL | <https://www.capterra.cl/alternatives/151605/livehelp> |
| es-CO | <https://www.capterra.co/alternatives/151605/livehelp> |
| es-CR | <https://www.capterra.co.cr/alternatives/151605/livehelp> |
| es-DO | <https://www.capterra.do/alternatives/151605/livehelp> |
| es-EC | <https://www.capterra.ec/alternatives/151605/livehelp> |
| es-MX | <https://www.capterra.mx/alternatives/151605/livehelp> |
| es-PA | <https://www.capterra.com.pa/alternatives/151605/livehelp> |
| es-PE | <https://www.capterra.pe/alternatives/151605/livehelp> |
| fr | <https://www.capterra.fr/alternatives/151605/livehelp> |
| fr-BE | <https://fr.capterra.be/alternatives/151605/livehelp> |
| fr-CA | <https://fr.capterra.ca/alternatives/151605/livehelp> |
| fr-LU | <https://www.capterra.lu/alternatives/151605/livehelp> |
| it | <https://www.capterra.it/alternatives/151605/livehelp> |

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