---
description: Learn more about eGain AI Knowledge Hub price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eGain AI Knowledge Hub Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/30094/knowledge-management/software) > [eGain AI Knowledge Hub](/software/151575/egain-knowledge) > [eGain AI Knowledge Hub Alternatives](https://www.capterra.com.au/alternatives/151575/egain-knowledge)

# Alternatives to eGain AI Knowledge Hub

Canonical: https://www.capterra.com.au/alternatives/151575/egain-knowledge

> Explore the top alternatives to eGain AI Knowledge Hub. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/151575/164283/egain-knowledge/vs/zendesk)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/102188/151575/liveagent/vs/egain-knowledge)
3. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
   - [View profile](https://www.capterra.com.au/software/113540/bitrix24)
   - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/113540/151575/bitrix24/vs/egain-knowledge)
4. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.com.au/software/136189/salesforce)
   - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/136189/151575/salesforce/vs/egain-knowledge)
5. **UseResponse** — 4.6/5 (36 reviews) — Customer Support \& Feedback Software. Available in SaaS \& On-Premise. Highly customizable, scalable and flexible. Free 14-day trial.
   - [View profile](https://www.capterra.com.au/software/170123/useresponse)
   - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/151575/170123/egain-knowledge/vs/useresponse)
6. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.au/software/62194/livechat)
   - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/62194/151575/livechat/vs/egain-knowledge)
7. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.au/software/61368/salesforce)
   - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/61368/151575/salesforce/vs/egain-knowledge)
8. **Flowlu** — 4.8/5 (387 reviews) — An all-in-one business management platform with everything you need to seamlessly manage projects, clients, finances, and sales.
   - [View profile](https://www.capterra.com.au/software/166656/flowlu)
   - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/151575/166656/egain-knowledge/vs/flowlu)
9. **Zoho CRM** — 4.3/5 (6964 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.com.au/software/155928/zoho-crm)
   - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/151575/155928/egain-knowledge/vs/zoho-crm)
10. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
    - [View profile](https://www.capterra.com.au/software/135148/agile-crm)
    - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/135148/151575/agile-crm/vs/egain-knowledge)
11. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.com.au/software/87908/teamsupport)
    - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/87908/151575/teamsupport/vs/egain-knowledge)
12. **SugarCRM** — 3.8/5 (410 reviews) — SugarCRM is one of the world's leading CRM solutions, ideal for organisations with between 50 to 5,000 employees across all industries.
    - [View profile](https://www.capterra.com.au/software/20344/sugarcrm)
    - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/20344/151575/sugarcrm/vs/egain-knowledge)
13. **Deskpro** — 4.6/5 (38 reviews) — Powerful and robust helpdesk software for all industries and organizations; available through Cloud hosting or self-hosted On-Premise.
    - [View profile](https://www.capterra.com.au/software/127288/deskpro)
    - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/127288/151575/deskpro/vs/egain-knowledge)
14. **Re:amaze** — 4.8/5 (53 reviews) — Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.
    - [View profile](https://www.capterra.com.au/software/132952/reamaze)
    - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/132952/151575/reamaze/vs/egain-knowledge)
15. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
    - [View profile](https://www.capterra.com.au/software/182476/hubspot-service-hub)
    - [Compare vs eGain AI Knowledge Hub](https://www.capterra.com.au/compare/151575/182476/egain-knowledge/vs/hubspot-service-hub)

## Related Categories

- [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software)
- [Knowledge Base Software](https://www.capterra.com.au/directory/32454/knowledge-base/software)
- [IT Ticketing Systems Software](https://www.capterra.com.au/directory/32623/it-ticketing-systems-software/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/151575/egain-knowledge)
- [View Product Profile](https://www.capterra.com.au/software/151575/egain-knowledge)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/151575/eGain-Knowledge/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/151575/egain-knowledge> |
| en-AU | <https://www.capterra.com.au/alternatives/151575/egain-knowledge> |
| en-CA | <https://www.capterra.ca/alternatives/151575/egain-knowledge> |
| en-GB | <https://www.capterra.co.uk/alternatives/151575/egain-knowledge> |
| en-IE | <https://www.capterra.ie/alternatives/151575/egain-knowledge> |
| en-IL | <https://www.capterra.co.il/alternatives/151575/egain-knowledge> |
| en-IN | <https://www.capterra.in/alternatives/151575/egain-knowledge> |
| en-NZ | <https://www.capterra.co.nz/alternatives/151575/egain-knowledge> |
| en-SG | <https://www.capterra.com.sg/alternatives/151575/egain-knowledge> |
| en-ZA | <https://www.capterra.co.za/alternatives/151575/egain-knowledge> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"eGain AI Knowledge Hub","description":"Find the best eGain AI Knowledge Hub alternatives at a glance. Our filters and verified reviews for Australian business users can help you choose the best software for your needs.","url":"https://www.capterra.com.au/alternatives/151575/egain-knowledge","about":{"@id":"https://www.capterra.com.au/alternatives/151575/egain-knowledge#software"},"breadcrumb":{"@id":"https://www.capterra.com.au/alternatives/151575/egain-knowledge#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/alternatives/151575/egain-knowledge#webpage","mainEntity":{"@id":"https://www.capterra.com.au/alternatives/151575/egain-knowledge#software"},"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"eGain AI Knowledge Hub","url":"https://www.capterra.com.au/software/151575/egain-knowledge","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/151575/egain-knowledge#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Systems","position":2,"item":"/directory/30094/knowledge-management/software","@type":"ListItem"},{"name":"eGain AI Knowledge Hub","position":3,"item":"/software/151575/egain-knowledge","@type":"ListItem"},{"name":"eGain AI Knowledge Hub Alternatives","position":4,"item":"https://www.capterra.com.au/alternatives/151575/egain-knowledge","@type":"ListItem"}],"@id":"https://www.capterra.com.au/alternatives/151575/egain-knowledge#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Find best 15 eGain AI Knowledge Hub Alternatives - Capterra Australia 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.au/software/164283/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.au/software/102188/liveagent","@type":"ListItem"},{"name":"Bitrix24","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.com.au/software/113540/bitrix24","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.com.au/software/136189/salesforce","@type":"ListItem"},{"name":"UseResponse","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1beca8e6-4dff-4b1c-81cc-a65b5b9b397c.png","url":"https://www.capterra.com.au/software/170123/useresponse","@type":"ListItem"},{"name":"LiveChat","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.com.au/software/62194/livechat","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.capterra.com.au/software/61368/salesforce","@type":"ListItem"},{"name":"Flowlu","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2e45592e-f1b8-4a62-9c2e-1bd35bc46729.jpeg","url":"https://www.capterra.com.au/software/166656/flowlu","@type":"ListItem"},{"name":"Zoho CRM","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82a342f4-1d08-4265-877a-83f0d7b3858f.png","url":"https://www.capterra.com.au/software/155928/zoho-crm","@type":"ListItem"},{"name":"Agile CRM","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.capterra.com.au/software/135148/agile-crm","@type":"ListItem"},{"name":"TeamSupport","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.com.au/software/87908/teamsupport","@type":"ListItem"},{"name":"SugarCRM","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c57b7934-17ff-434d-a9f8-3e29cc6d9163.png","url":"https://www.capterra.com.au/software/20344/sugarcrm","@type":"ListItem"},{"name":"Deskpro","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40fb1d36-18e6-4c51-8213-9bb9c73e9db5.png","url":"https://www.capterra.com.au/software/127288/deskpro","@type":"ListItem"},{"name":"Re:amaze","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9b96508-7096-4abe-863f-49ebc8832b29.png","url":"https://www.capterra.com.au/software/132952/reamaze","@type":"ListItem"},{"name":"HubSpot Service Hub","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.capterra.com.au/software/182476/hubspot-service-hub","@type":"ListItem"}],"@id":"https://www.capterra.com.au/alternatives/151575/egain-knowledge#itemlist","numberOfItems":15}
</script>