---
description: Learn more about Akita price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Akita Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [Akita](/software/146056/akita) > [Akita Alternatives](https://www.capterra.com.au/alternatives/146056/akita)

# Alternatives to Akita

Canonical: https://www.capterra.com.au/alternatives/146056/akita

> Explore the top alternatives to Akita. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.au/software/169505/zoho-desk)
   - [Compare vs Akita](https://www.capterra.com.au/compare/146056/169505/akita/vs/zoho-desk)
2. **Zendesk Suite** — 4.4/5 (4076 reviews) — Zendesk Support is the leading help desk software built for better customer relationships.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs Akita](https://www.capterra.com.au/compare/146056/164283/akita/vs/zendesk)
3. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
   - [View profile](https://www.capterra.com.au/software/182476/hubspot-service-hub)
   - [Compare vs Akita](https://www.capterra.com.au/compare/146056/182476/akita/vs/hubspot-service-hub)
4. **Customerscore.io** — 4.8/5 (17 reviews) — Customerscore.io helps you retain and grow your customers. It’s a customer-level product analytics platform built for SaaS teams.
   - [View profile](https://www.capterra.com.au/software/1072389/Customerscore-io)
   - [Compare vs Akita](https://www.capterra.com.au/compare/146056/1072389/akita/vs/Customerscore-io)
5. **Custify** — 4.9/5 (122 reviews) — Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value.
   - [View profile](https://www.capterra.com.au/software/190125/custify)
   - [Compare vs Akita](https://www.capterra.com.au/compare/146056/190125/akita/vs/custify)
6. **LiveAgent** — 4.7/5 (1757 reviews) — Start for Free with LiveAgent and create amazing customer experiences with the ultimate customer success solution for all businesses.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs Akita](https://www.capterra.com.au/compare/102188/146056/liveagent/vs/akita)
7. **Skalin** — 4.9/5 (55 reviews) — Skalin - Experience the future of Customer Success
   - [View profile](https://www.capterra.com.au/software/1018511/skalin)
   - [Compare vs Akita](https://www.capterra.com.au/compare/146056/1018511/akita/vs/skalin)
8. **monday CRM** — 4.7/5 (458 reviews) — monday CRM enables revenue teams to improve efficiency at every stage of the customer journey.
   - [View profile](https://www.capterra.com.au/software/1024614/monday-crm)
   - [Compare vs Akita](https://www.capterra.com.au/compare/146056/1024614/akita/vs/monday-crm)
9. **Product Fruits** — 4.7/5 (89 reviews) — The AI-powered product onboarding platform. Elvin AI generates tours, answers support questions, and personalizes every user journey.
   - [View profile](https://www.capterra.com.au/software/1011214/product-fruits)
   - [Compare vs Akita](https://www.capterra.com.au/compare/146056/1011214/akita/vs/product-fruits)
10. **ChurnZero** — 4.7/5 (129 reviews) — ChurnZero is the platform and partner for customer growth.
    - [View profile](https://www.capterra.com.au/software/157980/churnzero)
    - [Compare vs Akita](https://www.capterra.com.au/compare/146056/157980/akita/vs/churnzero)
11. **Gainsight CS** — 4.4/5 (48 reviews) — Gainsight helps companies protect revenue and drive expansion with unified data, AI insights, and automated post-sale engagement.
    - [View profile](https://www.capterra.com.au/software/148980/gainsight)
    - [Compare vs Akita](https://www.capterra.com.au/compare/146056/148980/akita/vs/gainsight)
12. **Rocketlane** — 4.7/5 (127 reviews) — Rocketlane is a customer onboarding software that helps teams hit project goals, shorten time to value \&amp; deliver a 5-star experience.
    - [View profile](https://www.capterra.com.au/software/1015299/rocketlane)
    - [Compare vs Akita](https://www.capterra.com.au/compare/146056/1015299/akita/vs/rocketlane)
13. **Planhat** — 4.6/5 (28 reviews) — Planhat is a customer platform built to give insights, manage workflow and drive customer experience.
    - [View profile](https://www.capterra.com.au/software/149430/planhat)
    - [Compare vs Akita](https://www.capterra.com.au/compare/146056/149430/akita/vs/planhat)
14. **SmartKarrot** — 4.4/5 (37 reviews) — Intelligent Growth platform for Customer Success and Account Management teams, focussed on Expansion
    - [View profile](https://www.capterra.com.au/software/189459/smartkarrot)
    - [Compare vs Akita](https://www.capterra.com.au/compare/146056/189459/akita/vs/smartkarrot)
15. **Totango** — 3.7/5 (33 reviews) — Totango maximizes adoption, retention, and expansion with actionable insights, scalable tools, and customer engagement.
    - [View profile](https://www.capterra.com.au/software/123781/totango)
    - [Compare vs Akita](https://www.capterra.com.au/compare/123781/146056/totango/vs/akita)

## Related Categories

- [Customer Success Software](https://www.capterra.com.au/directory/30961/customer-success/software)
- [Business Intelligence (BI) Tools](https://www.capterra.com.au/directory/23/business-intelligence/software)
- [Competitive Intelligence Software](https://www.capterra.com.au/directory/30539/competitive-intelligence/software)
- [Sales Enablement Software](https://www.capterra.com.au/directory/30798/sales-enablement/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/146056/akita)
- [View Product Profile](https://www.capterra.com.au/software/146056/akita)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/146056/akita> |
| de-AT | <https://www.capterra.at/alternatives/146056/akita> |
| de-CH | <https://www.capterra.ch/alternatives/146056/akita> |
| en | <https://www.capterra.com/p/146056/Akita/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/146056/akita> |
| en-AU | <https://www.capterra.com.au/alternatives/146056/akita> |
| en-CA | <https://www.capterra.ca/alternatives/146056/akita> |
| en-GB | <https://www.capterra.co.uk/alternatives/146056/akita> |
| en-IE | <https://www.capterra.ie/alternatives/146056/akita> |
| en-IL | <https://www.capterra.co.il/alternatives/146056/akita> |
| en-IN | <https://www.capterra.in/alternatives/146056/akita> |
| en-NZ | <https://www.capterra.co.nz/alternatives/146056/akita> |
| en-SG | <https://www.capterra.com.sg/alternatives/146056/akita> |
| en-ZA | <https://www.capterra.co.za/alternatives/146056/akita> |
| es | <https://www.capterra.es/alternatives/146056/akita> |
| es-AR | <https://www.capterra.com.ar/alternatives/146056/akita> |
| es-CL | <https://www.capterra.cl/alternatives/146056/akita> |
| es-CO | <https://www.capterra.co/alternatives/146056/akita> |
| es-CR | <https://www.capterra.co.cr/alternatives/146056/akita> |
| es-DO | <https://www.capterra.do/alternatives/146056/akita> |
| es-EC | <https://www.capterra.ec/alternatives/146056/akita> |
| es-MX | <https://www.capterra.mx/alternatives/146056/akita> |
| es-PA | <https://www.capterra.com.pa/alternatives/146056/akita> |
| es-PE | <https://www.capterra.pe/alternatives/146056/akita> |
| fr | <https://www.capterra.fr/alternatives/146056/akita> |
| fr-BE | <https://fr.capterra.be/alternatives/146056/akita> |
| fr-CA | <https://fr.capterra.ca/alternatives/146056/akita> |
| fr-LU | <https://www.capterra.lu/alternatives/146056/akita> |
| it | <https://www.capterra.it/alternatives/146056/akita> |
| ja | <https://www.capterra.jp/alternatives/146056/akita> |
| nl | <https://www.capterra.nl/alternatives/146056/akita> |
| nl-BE | <https://www.capterra.be/alternatives/146056/akita> |
| pl | <https://www.capterra.pl/alternatives/146056/akita> |
| pt | <https://www.capterra.com.br/alternatives/146056/akita> |
| pt-PT | <https://www.capterra.pt/alternatives/146056/akita> |
| tr | <https://www.capterra.web.tr/alternatives/146056/akita> |

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