---
description: Learn more about SupportHero price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SupportHero Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/30094/knowledge-management/software) > [SupportHero](/software/144138/supporthero) > [SupportHero Alternatives](https://www.capterra.com.au/alternatives/144138/supporthero)

# Alternatives to SupportHero

Canonical: https://www.capterra.com.au/alternatives/144138/supporthero

> Explore the top alternatives to SupportHero. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs SupportHero](https://www.capterra.com.au/compare/144138/164283/supporthero/vs/zendesk)
2. **Document360** — 4.7/5 (290 reviews) — AI-powered knowledge base for customers and teams. Create, share and manage product documentation, user guides, SOPs, wikis \& more.
   - [View profile](https://www.capterra.com.au/software/177031/document360)
   - [Compare vs SupportHero](https://www.capterra.com.au/compare/144138/177031/supporthero/vs/document360)
3. **livepro** — 4.8/5 (182 reviews) — livepro is purpose-built contact center Knowledge Management. Delivering quick and easy answers to agents, not long documents.
   - [View profile](https://www.capterra.com.au/software/165150/livepro)
   - [Compare vs SupportHero](https://www.capterra.com.au/compare/144138/165150/supporthero/vs/livepro)
4. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
   - [Compare vs SupportHero](https://www.capterra.com.au/compare/124981/144138/freshdesk/vs/supporthero)
5. **Confluence** — 4.5/5 (3663 reviews) — Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira.
   - [View profile](https://www.capterra.com.au/software/136446/confluence)
   - [Compare vs SupportHero](https://www.capterra.com.au/compare/136446/144138/confluence/vs/supporthero)
6. **Microsoft SharePoint** — 4.4/5 (5412 reviews) — Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard
   - [View profile](https://www.capterra.com.au/software/1167/sharepoint)
   - [Compare vs SupportHero](https://www.capterra.com.au/compare/1167/144138/sharepoint/vs/supporthero)
7. **Notion** — 4.7/5 (2709 reviews) — Notion is the all-in-one workspace for notes, projects, documents, and collaboration.
   - [View profile](https://www.capterra.com.au/software/186596/notion)
   - [Compare vs SupportHero](https://www.capterra.com.au/compare/144138/186596/supporthero/vs/notion)
8. **Guru** — 4.8/5 (639 reviews) — The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically.
   - [View profile](https://www.capterra.com.au/software/145390/guru)
   - [Compare vs SupportHero](https://www.capterra.com.au/compare/144138/145390/supporthero/vs/guru)
9. **Paperpile** — 4.8/5 (122 reviews) — Cloud-based reference management for researchers.
   - [View profile](https://www.capterra.com.au/software/1015644/paperpile)
   - [Compare vs SupportHero](https://www.capterra.com.au/compare/144138/1015644/supporthero/vs/paperpile)
10. **Connecteam** — 4.6/5 (5058 reviews) — Connecteam is one app for all your business management needs, like team scheduling, time tracking, task management, and communication.
    - [View profile](https://www.capterra.com.au/software/153140/connecteam)
    - [Compare vs SupportHero](https://www.capterra.com.au/compare/144138/153140/supporthero/vs/connecteam)
11. **Slack** — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
    - [View profile](https://www.capterra.com.au/software/135003/slack)
    - [Compare vs SupportHero](https://www.capterra.com.au/compare/135003/144138/slack/vs/supporthero)
12. **IT Glue** — 4.6/5 (331 reviews) — IT Glue is the AI-powered documentation platform built for IT professionals. Track, find and know everything in under 30 seconds.
    - [View profile](https://www.capterra.com.au/software/170401/itglue)
    - [Compare vs SupportHero](https://www.capterra.com.au/compare/144138/170401/supporthero/vs/itglue)
13. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
    - [View profile](https://www.capterra.com.au/software/102188/liveagent)
    - [Compare vs SupportHero](https://www.capterra.com.au/compare/102188/144138/liveagent/vs/supporthero)
14. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
    - [View profile](https://www.capterra.com.au/software/132997/freshservice)
    - [Compare vs SupportHero](https://www.capterra.com.au/compare/132997/144138/freshservice/vs/supporthero)
15. **Helpjuice** — 4.7/5 (102 reviews) — Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages
    - [View profile](https://www.capterra.com.au/software/130533/helpjuice)
    - [Compare vs SupportHero](https://www.capterra.com.au/compare/130533/144138/helpjuice/vs/supporthero)

## Related Categories

- [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/144138/supporthero)
- [View Product Profile](https://www.capterra.com.au/software/144138/supporthero)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/144138/supporthero> |
| de-AT | <https://www.capterra.at/alternatives/144138/supporthero> |
| de-CH | <https://www.capterra.ch/alternatives/144138/supporthero> |
| en | <https://www.capterra.com/p/144138/SupportHero/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/144138/supporthero> |
| en-AU | <https://www.capterra.com.au/alternatives/144138/supporthero> |
| en-CA | <https://www.capterra.ca/alternatives/144138/supporthero> |
| en-GB | <https://www.capterra.co.uk/alternatives/144138/supporthero> |
| en-IE | <https://www.capterra.ie/alternatives/144138/supporthero> |
| en-IL | <https://www.capterra.co.il/alternatives/144138/supporthero> |
| en-IN | <https://www.capterra.in/alternatives/144138/supporthero> |
| en-NZ | <https://www.capterra.co.nz/alternatives/144138/supporthero> |
| en-SG | <https://www.capterra.com.sg/alternatives/144138/supporthero> |
| en-ZA | <https://www.capterra.co.za/alternatives/144138/supporthero> |
| es | <https://www.capterra.es/alternatives/144138/supporthero> |
| es-AR | <https://www.capterra.com.ar/alternatives/144138/supporthero> |
| es-CL | <https://www.capterra.cl/alternatives/144138/supporthero> |
| es-CO | <https://www.capterra.co/alternatives/144138/supporthero> |
| es-CR | <https://www.capterra.co.cr/alternatives/144138/supporthero> |
| es-DO | <https://www.capterra.do/alternatives/144138/supporthero> |
| es-EC | <https://www.capterra.ec/alternatives/144138/supporthero> |
| es-MX | <https://www.capterra.mx/alternatives/144138/supporthero> |
| es-PA | <https://www.capterra.com.pa/alternatives/144138/supporthero> |
| es-PE | <https://www.capterra.pe/alternatives/144138/supporthero> |
| fr | <https://www.capterra.fr/alternatives/144138/supporthero> |
| fr-BE | <https://fr.capterra.be/alternatives/144138/supporthero> |
| fr-CA | <https://fr.capterra.ca/alternatives/144138/supporthero> |
| fr-LU | <https://www.capterra.lu/alternatives/144138/supporthero> |
| it | <https://www.capterra.it/alternatives/144138/supporthero> |
| nl | <https://www.capterra.nl/alternatives/144138/supporthero> |
| nl-BE | <https://www.capterra.be/alternatives/144138/supporthero> |
| pt | <https://www.capterra.com.br/alternatives/144138/supporthero> |
| pt-PT | <https://www.capterra.pt/alternatives/144138/supporthero> |

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