---
description: Learn more about Focus Contact Center price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Focus Contact Center Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Focus Contact Center](/software/141548/call-center-software) > [Focus Contact Center Alternatives](https://www.capterra.com.au/alternatives/141548/call-center-software)

# Alternatives to Focus Contact Center

Canonical: https://www.capterra.com.au/alternatives/141548/call-center-software

> Explore the top alternatives to Focus Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **JustCall** — 4.1/5 (223 reviews) — Stay responsive across voice, SMS, email, and WhatsApp with AI agents, automation, and 100+ integrations that help you close more deals
   - [View profile](https://www.capterra.com.au/software/157853/justcall)
   - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/141548/157853/call-center-software/vs/justcall)
2. **Five9** — 4.2/5 (481 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.com.au/software/132405/five9)
   - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/132405/141548/five9/vs/call-center-software)
3. **Ricochet360** — 4.8/5 (82 reviews) — Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM \& Lead Management, and Email \& SMS Marketing Automation.
   - [View profile](https://www.capterra.com.au/software/141932/ricochet)
   - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/141548/141932/call-center-software/vs/ricochet)
4. **Kixie PowerCall** — 4.6/5 (293 reviews) — Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.
   - [View profile](https://www.capterra.com.au/software/135636/kixie-powercall)
   - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/135636/141548/kixie-powercall/vs/call-center-software)
5. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is \#1 free sales enablement software used by over 15 million companies worldwide
   - [View profile](https://www.capterra.com.au/software/113540/bitrix24)
   - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/113540/141548/bitrix24/vs/call-center-software)
6. **CloudTalk** — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
   - [View profile](https://www.capterra.com.au/software/182004/cloudtalk)
   - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/141548/182004/call-center-software/vs/cloudtalk)
7. **PhoneBurner** — 4.8/5 (176 reviews) — Dialer software built for high connect rates. PhoneBurner powers millions of conversations, with average answer rates exceeding 10%.
   - [View profile](https://www.capterra.com.au/software/134672/phoneburner)
   - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/134672/141548/phoneburner/vs/call-center-software)
8. **Voiptime Cloud** — 4.8/5 (80 reviews) — Improve the quality of customer interactions and stay in touch 24/7 with reliable Voiptime Contact Center software.
   - [View profile](https://www.capterra.com.au/software/178440/voiptime-outbound-call-center)
   - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/141548/178440/call-center-software/vs/voiptime-outbound-call-center)
9. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
   - [View profile](https://www.capterra.com.au/software/29589/callcenternow)
   - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/29589/141548/callcenternow/vs/call-center-software)
10. **Convoso** — 4.5/5 (386 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
    - [View profile](https://www.capterra.com.au/software/76768/cloud-predictive-dialer)
    - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/76768/141548/cloud-predictive-dialer/vs/call-center-software)
11. **Dialpad** — 4.2/5 (562 reviews) — Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings \& video on any device.
    - [View profile](https://www.capterra.com.au/software/190976/dialpad-sell)
    - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/141548/190976/call-center-software/vs/dialpad-sell)
12. **CallTools** — 4.8/5 (155 reviews) — Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now\!
    - [View profile](https://www.capterra.com.au/software/149510/call-center-software)
    - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/141548/149510/call-center-software/vs/call-center-software)
13. **Squaretalk** — 4.9/5 (101 reviews) — Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization
    - [View profile](https://www.capterra.com.au/software/219046/squaretalk-matrix)
    - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/141548/219046/call-center-software/vs/squaretalk-matrix)
14. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.com.au/software/115213/ucontact)
    - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/115213/141548/ucontact/vs/call-center-software)
15. **Aloware** — 4.1/5 (34 reviews) — An all-in-one software solution for sales teams. Aloware offers automatic dialing, seamless CRM integrations, and workflow automations
    - [View profile](https://www.capterra.com.au/software/179188/aloware)
    - [Compare vs Focus Contact Center](https://www.capterra.com.au/compare/141548/179188/call-center-software/vs/aloware)

## Related Categories

- [Sales Enablement Software](https://www.capterra.com.au/directory/30798/sales-enablement/software)
- [Call Tracking Software](https://www.capterra.com.au/directory/30901/call-tracking/software)
- [Inside Sales Software](https://www.capterra.com.au/directory/30680/inside-sales/software)
- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)
- [Predictive Dialer Software](https://www.capterra.com.au/directory/30597/predictive-dialer/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/141548/call-center-software)
- [View Product Profile](https://www.capterra.com.au/software/141548/call-center-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/141548/call-center-software> |
| de-AT | <https://www.capterra.at/alternatives/141548/call-center-software> |
| de-CH | <https://www.capterra.ch/alternatives/141548/call-center-software> |
| en | <https://www.capterra.com/p/141548/Call-Center-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/141548/call-center-software> |
| en-AU | <https://www.capterra.com.au/alternatives/141548/call-center-software> |
| en-CA | <https://www.capterra.ca/alternatives/141548/call-center-software> |
| en-GB | <https://www.capterra.co.uk/alternatives/141548/call-center-software> |
| en-IE | <https://www.capterra.ie/alternatives/141548/call-center-software> |
| en-IL | <https://www.capterra.co.il/alternatives/141548/call-center-software> |
| en-IN | <https://www.capterra.in/alternatives/141548/call-center-software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/141548/call-center-software> |
| en-SG | <https://www.capterra.com.sg/alternatives/141548/call-center-software> |
| en-ZA | <https://www.capterra.co.za/alternatives/141548/call-center-software> |
| es | <https://www.capterra.es/alternatives/141548/call-center-software> |
| es-AR | <https://www.capterra.com.ar/alternatives/141548/call-center-software> |
| es-CL | <https://www.capterra.cl/alternatives/141548/call-center-software> |
| es-CO | <https://www.capterra.co/alternatives/141548/call-center-software> |
| es-CR | <https://www.capterra.co.cr/alternatives/141548/call-center-software> |
| es-DO | <https://www.capterra.do/alternatives/141548/call-center-software> |
| es-EC | <https://www.capterra.ec/alternatives/141548/call-center-software> |
| es-MX | <https://www.capterra.mx/alternatives/141548/call-center-software> |
| es-PA | <https://www.capterra.com.pa/alternatives/141548/call-center-software> |
| es-PE | <https://www.capterra.pe/alternatives/141548/call-center-software> |
| fr | <https://www.capterra.fr/alternatives/141548/call-center-software> |
| fr-BE | <https://fr.capterra.be/alternatives/141548/call-center-software> |
| fr-CA | <https://fr.capterra.ca/alternatives/141548/call-center-software> |
| fr-LU | <https://www.capterra.lu/alternatives/141548/call-center-software> |
| it | <https://www.capterra.it/alternatives/141548/call-center-software> |
| nl | <https://www.capterra.nl/alternatives/141548/call-center-software> |
| nl-BE | <https://www.capterra.be/alternatives/141548/call-center-software> |

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