---
description: Learn more about C2 price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: C2 Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [C2](/software/135915/c2-atom) > [C2 Alternatives](https://www.capterra.com.au/alternatives/135915/c2-atom)

# Alternatives to C2

Canonical: https://www.capterra.com.au/alternatives/135915/c2-atom

> Explore the top alternatives to C2. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.au/software/132997/freshservice)
   - [Compare vs C2](https://www.capterra.com.au/compare/132997/135915/freshservice/vs/c2-atom)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
   - [View profile](https://www.capterra.com.au/software/179501/manageengine-service-desk-plus)
   - [Compare vs C2](https://www.capterra.com.au/compare/135915/179501/c2-atom/vs/manageengine-service-desk-plus)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs C2](https://www.capterra.com.au/compare/135915/164283/c2-atom/vs/zendesk)
4. **Vivantio** — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
   - [View profile](https://www.capterra.com.au/software/132880/vivantio)
   - [Compare vs C2](https://www.capterra.com.au/compare/132880/135915/vivantio/vs/c2-atom)
5. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \&amp; collaboration.
   - [View profile](https://www.capterra.com.au/software/138769/jira-service-management)
   - [Compare vs C2](https://www.capterra.com.au/compare/135915/138769/c2-atom/vs/jira-service-management)
6. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 \#1 free total business management and BI suite used by 15 million companies. CRM, tasks, projects, documents, email, and more.
   - [View profile](https://www.capterra.com.au/software/113540/bitrix24)
   - [Compare vs C2](https://www.capterra.com.au/compare/113540/135915/bitrix24/vs/c2-atom)
7. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — A scalable service desk with intentional, right-sized AI to cut resolution times. Easy to use, fully integrated, and sets up in days.
   - [View profile](https://www.capterra.com.au/software/129478/solarwinds-service-desk)
   - [Compare vs C2](https://www.capterra.com.au/compare/129478/135915/solarwinds-service-desk/vs/c2-atom)
8. **ServiceTonic** — 4.5/5 (2 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
   - [View profile](https://www.capterra.com.au/software/112516/servicetonic)
   - [Compare vs C2](https://www.capterra.com.au/compare/112516/135915/servicetonic/vs/c2-atom)
9. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.com.au/software/107225/sysaid)
   - [Compare vs C2](https://www.capterra.com.au/compare/107225/135915/sysaid/vs/c2-atom)
10. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \&amp; customer service processes on a unified interface.
    - [View profile](https://www.capterra.com.au/software/16499/issuetrak)
    - [Compare vs C2](https://www.capterra.com.au/compare/16499/135915/issuetrak/vs/c2-atom)
11. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.com.au/software/136189/salesforce)
    - [Compare vs C2](https://www.capterra.com.au/compare/135915/136189/c2-atom/vs/salesforce)
12. **OTRS** — 4.4/5 (96 reviews) — Fully-managed service management solution with ticketing, workflow automation \&amp; notifications for ITSM, Customer Svc and Security.
    - [View profile](https://www.capterra.com.au/software/127284/otrs)
    - [Compare vs C2](https://www.capterra.com.au/compare/127284/135915/otrs/vs/c2-atom)
13. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
    - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
    - [Compare vs C2](https://www.capterra.com.au/compare/124981/135915/freshdesk/vs/c2-atom)
14. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.com.au/software/169505/zoho-desk)
    - [Compare vs C2](https://www.capterra.com.au/compare/135915/169505/c2-atom/vs/zoho-desk)
15. **EcholoN** — 4.7/5 (35 reviews) — Service Management Software Suite that represents a comprehensive solution for service, support, and customer care
    - [View profile](https://www.capterra.com.au/software/189744/echolon)
    - [Compare vs C2](https://www.capterra.com.au/compare/135915/189744/c2-atom/vs/echolon)

## Related Categories

- [ITSM Tools](https://www.capterra.com.au/directory/30676/itsm/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [IT Asset Management Software](https://www.capterra.com.au/directory/30077/it-asset-management/software)
- [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/135915/c2-atom)
- [View Product Profile](https://www.capterra.com.au/software/135915/c2-atom)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/135915/c2-atom> |
| de-AT | <https://www.capterra.at/alternatives/135915/c2-atom> |
| de-CH | <https://www.capterra.ch/alternatives/135915/c2-atom> |
| en | <https://www.capterra.com/p/135915/C2-ATOM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/135915/c2-atom> |
| en-AU | <https://www.capterra.com.au/alternatives/135915/c2-atom> |
| en-CA | <https://www.capterra.ca/alternatives/135915/c2-atom> |
| en-GB | <https://www.capterra.co.uk/alternatives/135915/c2-atom> |
| en-IE | <https://www.capterra.ie/alternatives/135915/c2-atom> |
| en-IL | <https://www.capterra.co.il/alternatives/135915/c2-atom> |
| en-IN | <https://www.capterra.in/alternatives/135915/c2-atom> |
| en-NZ | <https://www.capterra.co.nz/alternatives/135915/c2-atom> |
| en-SG | <https://www.capterra.com.sg/alternatives/135915/c2-atom> |
| en-ZA | <https://www.capterra.co.za/alternatives/135915/c2-atom> |
| fr | <https://www.capterra.fr/alternatives/135915/c2-atom> |
| fr-BE | <https://fr.capterra.be/alternatives/135915/c2-atom> |
| fr-CA | <https://fr.capterra.ca/alternatives/135915/c2-atom> |
| fr-LU | <https://www.capterra.lu/alternatives/135915/c2-atom> |

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