---
description: Learn more about Helprace price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helprace Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Helprace](/software/135036/helprace) > [Helprace Alternatives](https://www.capterra.com.au/alternatives/135036/helprace)

# Alternatives to Helprace

Canonical: https://www.capterra.com.au/alternatives/135036/helprace

> Explore the top alternatives to Helprace. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs Helprace](https://www.capterra.com.au/compare/135036/164283/helprace/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
   - [Compare vs Helprace](https://www.capterra.com.au/compare/124981/135036/freshdesk/vs/helprace)
3. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.au/software/169505/zoho-desk)
   - [Compare vs Helprace](https://www.capterra.com.au/compare/135036/169505/helprace/vs/zoho-desk)
4. **HappyFox Help Desk** — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
   - [View profile](https://www.capterra.com.au/software/83211/happyfox)
   - [Compare vs Helprace](https://www.capterra.com.au/compare/83211/135036/happyfox/vs/helprace)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs Helprace](https://www.capterra.com.au/compare/102188/135036/liveagent/vs/helprace)
6. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
   - [View profile](https://www.capterra.com.au/software/87908/teamsupport)
   - [Compare vs Helprace](https://www.capterra.com.au/compare/87908/135036/teamsupport/vs/helprace)
7. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 \#1 free helpdesk and contact center software that comes with CRM. Used by 15 million companies in cloud and on-premise.
   - [View profile](https://www.capterra.com.au/software/113540/bitrix24)
   - [Compare vs Helprace](https://www.capterra.com.au/compare/113540/135036/bitrix24/vs/helprace)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
   - [View profile](https://www.capterra.com.au/software/144040/tidio-chat)
   - [Compare vs Helprace](https://www.capterra.com.au/compare/135036/144040/helprace/vs/tidio-chat)
9. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
   - [View profile](https://www.capterra.com.au/software/136189/salesforce)
   - [Compare vs Helprace](https://www.capterra.com.au/compare/135036/136189/helprace/vs/salesforce)
10. **ServiceTonic** — 4.7/5 (6 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.com.au/software/112516/servicetonic)
    - [Compare vs Helprace](https://www.capterra.com.au/compare/112516/135036/servicetonic/vs/helprace)
11. **Help Scout** — 4.6/5 (226 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
    - [View profile](https://www.capterra.com.au/software/136909/help-scout)
    - [Compare vs Helprace](https://www.capterra.com.au/compare/135036/136909/helprace/vs/help-scout)
12. **LiveChat** — 4.6/5 (1723 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.com.au/software/62194/livechat)
    - [Compare vs Helprace](https://www.capterra.com.au/compare/62194/135036/livechat/vs/helprace)
13. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.au/software/134775/incontact-call-center-software)
    - [Compare vs Helprace](https://www.capterra.com.au/compare/134775/135036/incontact-call-center-software/vs/helprace)
14. **HelpCrunch** — 4.8/5 (195 reviews) — HelpCrunch is a top-rated customer communication platform. Increase conversions and sales, improve support, and grow faster\!
    - [View profile](https://www.capterra.com.au/software/146516/helpcrunch)
    - [Compare vs Helprace](https://www.capterra.com.au/compare/135036/146516/helprace/vs/helpcrunch)
15. **Deskpro** — 4.6/5 (38 reviews) — The modern helpdesk software platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.
    - [View profile](https://www.capterra.com.au/software/127288/deskpro)
    - [Compare vs Helprace](https://www.capterra.com.au/compare/127288/135036/deskpro/vs/helprace)

## Related Categories

- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)
- [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software)
- [Review Management Software](https://www.capterra.com.au/directory/31024/review-management/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/135036/helprace)
- [View Product Profile](https://www.capterra.com.au/software/135036/helprace)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/135036/helprace> |
| de-AT | <https://www.capterra.at/alternatives/135036/helprace> |
| de-CH | <https://www.capterra.ch/alternatives/135036/helprace> |
| en | <https://www.capterra.com/p/135036/Helprace/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/135036/helprace> |
| en-AU | <https://www.capterra.com.au/alternatives/135036/helprace> |
| en-CA | <https://www.capterra.ca/alternatives/135036/helprace> |
| en-GB | <https://www.capterra.co.uk/alternatives/135036/helprace> |
| en-IE | <https://www.capterra.ie/alternatives/135036/helprace> |
| en-IL | <https://www.capterra.co.il/alternatives/135036/helprace> |
| en-IN | <https://www.capterra.in/alternatives/135036/helprace> |
| en-NZ | <https://www.capterra.co.nz/alternatives/135036/helprace> |
| en-SG | <https://www.capterra.com.sg/alternatives/135036/helprace> |
| en-ZA | <https://www.capterra.co.za/alternatives/135036/helprace> |
| es | <https://www.capterra.es/alternatives/135036/helprace> |
| es-AR | <https://www.capterra.com.ar/alternatives/135036/helprace> |
| es-CL | <https://www.capterra.cl/alternatives/135036/helprace> |
| es-CO | <https://www.capterra.co/alternatives/135036/helprace> |
| es-CR | <https://www.capterra.co.cr/alternatives/135036/helprace> |
| es-DO | <https://www.capterra.do/alternatives/135036/helprace> |
| es-EC | <https://www.capterra.ec/alternatives/135036/helprace> |
| es-MX | <https://www.capterra.mx/alternatives/135036/helprace> |
| es-PA | <https://www.capterra.com.pa/alternatives/135036/helprace> |
| es-PE | <https://www.capterra.pe/alternatives/135036/helprace> |
| fr | <https://www.capterra.fr/alternatives/135036/helprace> |
| fr-BE | <https://fr.capterra.be/alternatives/135036/helprace> |
| fr-CA | <https://fr.capterra.ca/alternatives/135036/helprace> |
| fr-LU | <https://www.capterra.lu/alternatives/135036/helprace> |
| it | <https://www.capterra.it/alternatives/135036/helprace> |
| ja | <https://www.capterra.jp/alternatives/135036/helprace> |
| nl | <https://www.capterra.nl/alternatives/135036/helprace> |
| nl-BE | <https://www.capterra.be/alternatives/135036/helprace> |

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