---
description: Learn more about InvGate Service Management price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: InvGate Service Management Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [InvGate Service Management](/software/133392/service-desk) > [InvGate Service Management Alternatives](https://www.capterra.com.au/alternatives/133392/service-desk)

# Alternatives to InvGate Service Management

Canonical: https://www.capterra.com.au/alternatives/133392/service-desk

> Explore the top alternatives to InvGate Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is the leading help desk software built for better customer experiences.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/133392/164283/service-desk/vs/zendesk)
2. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.au/software/61368/salesforce)
   - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/61368/133392/salesforce/vs/service-desk)
3. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.au/software/62194/livechat)
   - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/62194/133392/livechat/vs/service-desk)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/102188/133392/liveagent/vs/service-desk)
5. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
   - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/124981/133392/freshdesk/vs/service-desk)
6. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.au/software/202528/milvus)
   - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/133392/202528/service-desk/vs/milvus)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is a customer experience software suite comprising live chat, help desk, chatbot, and conversational AI agent features.
   - [View profile](https://www.capterra.com.au/software/144040/tidio-chat)
   - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/133392/144040/service-desk/vs/tidio-chat)
8. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.au/software/169505/zoho-desk)
   - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/133392/169505/service-desk/vs/zoho-desk)
9. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.com.au/software/134347/intercom)
   - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/133392/134347/service-desk/vs/intercom)
10. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.com.au/software/185973/helpdesk)
    - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/133392/185973/service-desk/vs/helpdesk)
11. **Dynamics 365** — 4.4/5 (5811 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.au/software/157279/dynamics-365)
    - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/133392/157279/service-desk/vs/dynamics-365)
12. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.au/software/181775/zoho-assist)
    - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/133392/181775/service-desk/vs/zoho-assist)
13. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.com.au/software/136189/salesforce)
    - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/133392/136189/service-desk/vs/salesforce)
14. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.com.au/software/138769/jira-service-management)
    - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/133392/138769/service-desk/vs/jira-service-management)
15. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
    - [View profile](https://www.capterra.com.au/software/130406/agi-self-service)
    - [Compare vs InvGate Service Management](https://www.capterra.com.au/compare/130406/133392/agi-self-service/vs/service-desk)

## Related Categories

- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)
- [IT Service Software](https://www.capterra.com.au/directory/30672/it-service/software)
- [ITSM Tools](https://www.capterra.com.au/directory/30676/itsm/software)
- [Complaint Management Software](https://www.capterra.com.au/directory/30674/complaint-management/software)
- [Remote Support Software](https://www.capterra.com.au/directory/30928/remote-support/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/133392/service-desk)
- [View Product Profile](https://www.capterra.com.au/software/133392/service-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/133392/service-desk> |
| de-AT | <https://www.capterra.at/alternatives/133392/service-desk> |
| de-CH | <https://www.capterra.ch/alternatives/133392/service-desk> |
| en | <https://www.capterra.com/p/133392/Service-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/133392/service-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/133392/service-desk> |
| en-CA | <https://www.capterra.ca/alternatives/133392/service-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/133392/service-desk> |
| en-IE | <https://www.capterra.ie/alternatives/133392/service-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/133392/service-desk> |
| en-IN | <https://www.capterra.in/alternatives/133392/service-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/133392/service-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/133392/service-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/133392/service-desk> |
| es | <https://www.capterra.es/alternatives/133392/service-desk> |
| es-AR | <https://www.capterra.com.ar/alternatives/133392/service-desk> |
| es-CL | <https://www.capterra.cl/alternatives/133392/service-desk> |
| es-CO | <https://www.capterra.co/alternatives/133392/service-desk> |
| es-CR | <https://www.capterra.co.cr/alternatives/133392/service-desk> |
| es-DO | <https://www.capterra.do/alternatives/133392/service-desk> |
| es-EC | <https://www.capterra.ec/alternatives/133392/service-desk> |
| es-MX | <https://www.capterra.mx/alternatives/133392/service-desk> |
| es-PA | <https://www.capterra.com.pa/alternatives/133392/service-desk> |
| es-PE | <https://www.capterra.pe/alternatives/133392/service-desk> |
| fr | <https://www.capterra.fr/alternatives/133392/service-desk> |
| fr-BE | <https://fr.capterra.be/alternatives/133392/service-desk> |
| fr-CA | <https://fr.capterra.ca/alternatives/133392/service-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/133392/service-desk> |
| it | <https://www.capterra.it/alternatives/133392/service-desk> |
| ja | <https://www.capterra.jp/alternatives/133392/service-desk> |
| nl | <https://www.capterra.nl/alternatives/133392/service-desk> |
| nl-BE | <https://www.capterra.be/alternatives/133392/service-desk> |
| pt | <https://www.capterra.com.br/alternatives/133392/service-desk> |
| pt-PT | <https://www.capterra.pt/alternatives/133392/service-desk> |

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