17 years helping Australian businesses
choose better software

Explore alternatives to Freshservice that are most similar in terms of key features and benefits. Review the following Freshservice alternatives to see if there are any Freshservice competitors that you should also consider in your software research.

Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.
On-prem & cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console. Learn more about ManageEngine Endpoint Central
Beautilful help desk software, available both "SaaS" and "on-premise". Tracks your customers' issues, fully integrates with your email.
Customizable solution includes project management, CRM and service desk with integrated time and billing running off the same database.
An open source customer support system that organizes, manages and archives incoming support requests.
Canais de comunicação centralizados: E-mail, Portal do Cliente, chat, telefonia, Integração API, WhatsApp, Facebook e formulários.
Integrated business management solution that automates financial, customer relationship and supply chain processes.
iTop is an easy service management tool made to help you deliver better services. It is available in two offers : On-premise and SaaS.
Trusted by teams of 2 to 20,000 to plan, track, and collaborate on work, Jira offers every team the top tools and practices for growth. Learn more about Jira
Freshdesk is an easy-to-use helpdesk software that helps over 60,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Learn more about JIRA Service Management
Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus. Learn more about ManageEngine ServiceDesk Plus
ServiceNow automates daily support tasks and help you to track, measure, and process any unit of work. It's easy to use and scalable.
Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
Web-based Open Source ITSM and Service Desk Software. It provides automatic inventory, software deployment & ITIL compatible Helpdesk.