---
description: Learn more about Tracker price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Tracker Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Tracker](/software/115913/tracker) > [Tracker Alternatives](https://www.capterra.com.au/alternatives/115913/tracker)

# Alternatives to Tracker

Canonical: https://www.capterra.com.au/alternatives/115913/tracker

> Explore the top alternatives to Tracker. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs Tracker](https://www.capterra.com.au/compare/115913/164283/tracker/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
   - [Compare vs Tracker](https://www.capterra.com.au/compare/115913/124981/tracker/vs/freshdesk)
3. **HappyFox Help Desk** — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
   - [View profile](https://www.capterra.com.au/software/83211/happyfox)
   - [Compare vs Tracker](https://www.capterra.com.au/compare/83211/115913/happyfox/vs/tracker)
4. **Zoho Desk** — 4.5/5 (2211 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.au/software/169505/zoho-desk)
   - [Compare vs Tracker](https://www.capterra.com.au/compare/115913/169505/tracker/vs/zoho-desk)
5. **LiveAgent** — 4.7/5 (1754 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs Tracker](https://www.capterra.com.au/compare/102188/115913/liveagent/vs/tracker)
6. **Supportbench** — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
   - [View profile](https://www.capterra.com.au/software/155934/supportbench)
   - [Compare vs Tracker](https://www.capterra.com.au/compare/115913/155934/tracker/vs/supportbench)
7. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 \#1 free helpdesk and contact center software that comes with CRM. Used by 15 million companies in cloud and on-premise.
   - [View profile](https://www.capterra.com.au/software/113540/bitrix24)
   - [Compare vs Tracker](https://www.capterra.com.au/compare/113540/115913/bitrix24/vs/tracker)
8. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
   - [View profile](https://www.capterra.com.au/software/136189/salesforce)
   - [Compare vs Tracker](https://www.capterra.com.au/compare/115913/136189/tracker/vs/salesforce)
9. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
   - [View profile](https://www.capterra.com.au/software/87908/teamsupport)
   - [Compare vs Tracker](https://www.capterra.com.au/compare/87908/115913/teamsupport/vs/tracker)
10. **Vivantio** — 4.3/5 (178 reviews) — Vivantio's fully configurable help desk empowers service teams to deliver unparalleled support to internal and external customers.
    - [View profile](https://www.capterra.com.au/software/132880/vivantio)
    - [Compare vs Tracker](https://www.capterra.com.au/compare/115913/132880/tracker/vs/vivantio)
11. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.com.au/software/62194/livechat)
    - [Compare vs Tracker](https://www.capterra.com.au/compare/62194/115913/livechat/vs/tracker)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
    - [View profile](https://www.capterra.com.au/software/144040/tidio-chat)
    - [Compare vs Tracker](https://www.capterra.com.au/compare/115913/144040/tracker/vs/tidio-chat)
13. **Salesforce Starter** — 4.4/5 (223 reviews) — Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more.
    - [View profile](https://www.capterra.com.au/software/132665/salesforce-essentials)
    - [Compare vs Tracker](https://www.capterra.com.au/compare/115913/132665/tracker/vs/salesforce-essentials)
14. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
    - [View profile](https://www.capterra.com.au/software/135148/agile-crm)
    - [Compare vs Tracker](https://www.capterra.com.au/compare/115913/135148/tracker/vs/agile-crm)
15. **Help Scout** — 4.6/5 (225 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
    - [View profile](https://www.capterra.com.au/software/136909/help-scout)
    - [Compare vs Tracker](https://www.capterra.com.au/compare/115913/136909/tracker/vs/help-scout)

## Related Categories

- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Issue Tracking Software](https://www.capterra.com.au/directory/30675/issue-tracking/software)
- [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software)
- [Knowledge Base Software](https://www.capterra.com.au/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/115913/tracker)
- [View Product Profile](https://www.capterra.com.au/software/115913/tracker)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/115913/tracker> |
| de-AT | <https://www.capterra.at/alternatives/115913/tracker> |
| de-CH | <https://www.capterra.ch/alternatives/115913/tracker> |
| en | <https://www.capterra.com/p/115913/Tracker/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/115913/tracker> |
| en-AU | <https://www.capterra.com.au/alternatives/115913/tracker> |
| en-CA | <https://www.capterra.ca/alternatives/115913/tracker> |
| en-GB | <https://www.capterra.co.uk/alternatives/115913/tracker> |
| en-IE | <https://www.capterra.ie/alternatives/115913/tracker> |
| en-IL | <https://www.capterra.co.il/alternatives/115913/tracker> |
| en-IN | <https://www.capterra.in/alternatives/115913/tracker> |
| en-NZ | <https://www.capterra.co.nz/alternatives/115913/tracker> |
| en-SG | <https://www.capterra.com.sg/alternatives/115913/tracker> |
| en-ZA | <https://www.capterra.co.za/alternatives/115913/tracker> |
| es | <https://www.capterra.es/alternatives/115913/tracker> |
| es-AR | <https://www.capterra.com.ar/alternatives/115913/tracker> |
| es-CL | <https://www.capterra.cl/alternatives/115913/tracker> |
| es-CO | <https://www.capterra.co/alternatives/115913/tracker> |
| es-CR | <https://www.capterra.co.cr/alternatives/115913/tracker> |
| es-DO | <https://www.capterra.do/alternatives/115913/tracker> |
| es-EC | <https://www.capterra.ec/alternatives/115913/tracker> |
| es-MX | <https://www.capterra.mx/alternatives/115913/tracker> |
| es-PA | <https://www.capterra.com.pa/alternatives/115913/tracker> |
| es-PE | <https://www.capterra.pe/alternatives/115913/tracker> |
| fr | <https://www.capterra.fr/alternatives/115913/tracker> |
| fr-BE | <https://fr.capterra.be/alternatives/115913/tracker> |
| fr-CA | <https://fr.capterra.ca/alternatives/115913/tracker> |
| fr-LU | <https://www.capterra.lu/alternatives/115913/tracker> |
| it | <https://www.capterra.it/alternatives/115913/tracker> |
| nl | <https://www.capterra.nl/alternatives/115913/tracker> |
| nl-BE | <https://www.capterra.be/alternatives/115913/tracker> |
| pt | <https://www.capterra.com.br/alternatives/115913/tracker> |
| pt-PT | <https://www.capterra.pt/alternatives/115913/tracker> |

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