---
description: Learn more about ConSol CM/Complaint price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ConSol CM/Complaint Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [ConSol CM/Complaint](/software/107194/consol-cm) > [ConSol CM/Complaint Alternatives](https://www.capterra.com.au/alternatives/107194/consol-cm)

# Alternatives to ConSol CM/Complaint

Canonical: https://www.capterra.com.au/alternatives/107194/consol-cm

> Explore the top alternatives to ConSol CM/Complaint. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.au/software/169505/zoho-desk)
   - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/107194/169505/consol-cm/vs/zoho-desk)
2. **ComplianceQuest** — 4.6/5 (112 reviews) — ComplianceQuest is quality management software unifying product lifecycle, quality, EHS, and supplier management into one solution.
   - [View profile](https://www.capterra.com.au/software/136111/compliancequest)
   - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/107194/136111/consol-cm/vs/compliancequest)
3. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.au/software/185973/helpdesk)
   - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/107194/185973/consol-cm/vs/helpdesk)
4. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.au/software/124981/freshdesk)
   - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/107194/124981/consol-cm/vs/freshdesk)
5. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.au/software/164283/zendesk)
   - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/107194/164283/consol-cm/vs/zendesk)
6. **MasterControl Quality Excellence** — 4.5/5 (534 reviews) — MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences
   - [View profile](https://www.capterra.com.au/software/148577/mastercontrol)
   - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/107194/148577/consol-cm/vs/mastercontrol)
7. **LiveAgent** — 4.7/5 (1783 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.au/software/102188/liveagent)
   - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/102188/107194/liveagent/vs/consol-cm)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.com.au/software/144040/tidio-chat)
   - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/107194/144040/consol-cm/vs/tidio-chat)
9. **QT9 QMS** — 4.8/5 (118 reviews) — Pre-validated QMS for ISO, FDA, EU MDR \& AS9100. Cloud or on-premise. Automate compliance \& gain traceability in regulated industries.
   - [View profile](https://www.capterra.com.au/software/97557/qt9-quality-management)
   - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/97557/107194/qt9-quality-management/vs/consol-cm)
10. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.com.au/software/138769/jira-service-management)
    - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/107194/138769/consol-cm/vs/jira-service-management)
11. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \& customer service processes on a unified interface.
    - [View profile](https://www.capterra.com.au/software/16499/issuetrak)
    - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/16499/107194/issuetrak/vs/consol-cm)
12. **Hiver** — 4.7/5 (147 reviews) — Hiver is a modern, AI customer service platform that unifies all support channels in a simple, intuitive interface.
    - [View profile](https://www.capterra.com.au/software/142975/hiver)
    - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/107194/142975/consol-cm/vs/hiver)
13. **TOPdesk** — 4.4/5 (111 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
    - [View profile](https://www.capterra.com.au/software/127562/topdesk)
    - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/107194/127562/consol-cm/vs/topdesk)
14. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.com.au/software/156723/gladly)
    - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/107194/156723/consol-cm/vs/gladly)
15. **FaceUp Whistleblowing System** — 4.8/5 (45 reviews) — FaceUp is an enterprise compliance \& whistleblowing platform for secure reporting, case management, and governance oversight.
    - [View profile](https://www.capterra.com.au/software/1017317/faceup)
    - [Compare vs ConSol CM/Complaint](https://www.capterra.com.au/compare/107194/1017317/consol-cm/vs/faceup)

## Related Categories

- [Complaint Management Software](https://www.capterra.com.au/directory/30674/complaint-management/software)
- [Issue Tracking Software](https://www.capterra.com.au/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.com.au/alternatives/107194/consol-cm)
- [View Product Profile](https://www.capterra.com.au/software/107194/consol-cm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/107194/consol-cm> |
| de-AT | <https://www.capterra.at/alternatives/107194/consol-cm> |
| de-CH | <https://www.capterra.ch/alternatives/107194/consol-cm> |
| en | <https://www.capterra.com/p/107194/ConSol-CM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/107194/consol-cm> |
| en-AU | <https://www.capterra.com.au/alternatives/107194/consol-cm> |
| en-CA | <https://www.capterra.ca/alternatives/107194/consol-cm> |
| en-GB | <https://www.capterra.co.uk/alternatives/107194/consol-cm> |
| en-IE | <https://www.capterra.ie/alternatives/107194/consol-cm> |
| en-IL | <https://www.capterra.co.il/alternatives/107194/consol-cm> |
| en-IN | <https://www.capterra.in/alternatives/107194/consol-cm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/107194/consol-cm> |
| en-SG | <https://www.capterra.com.sg/alternatives/107194/consol-cm> |
| en-ZA | <https://www.capterra.co.za/alternatives/107194/consol-cm> |
| es | <https://www.capterra.es/alternatives/107194/consol-cm> |
| es-AR | <https://www.capterra.com.ar/alternatives/107194/consol-cm> |
| es-CL | <https://www.capterra.cl/alternatives/107194/consol-cm> |
| es-CO | <https://www.capterra.co/alternatives/107194/consol-cm> |
| es-CR | <https://www.capterra.co.cr/alternatives/107194/consol-cm> |
| es-DO | <https://www.capterra.do/alternatives/107194/consol-cm> |
| es-EC | <https://www.capterra.ec/alternatives/107194/consol-cm> |
| es-MX | <https://www.capterra.mx/alternatives/107194/consol-cm> |
| es-PA | <https://www.capterra.com.pa/alternatives/107194/consol-cm> |
| es-PE | <https://www.capterra.pe/alternatives/107194/consol-cm> |
| fr | <https://www.capterra.fr/alternatives/107194/consol-cm> |
| fr-BE | <https://fr.capterra.be/alternatives/107194/consol-cm> |
| fr-CA | <https://fr.capterra.ca/alternatives/107194/consol-cm> |
| fr-LU | <https://www.capterra.lu/alternatives/107194/consol-cm> |
| nl | <https://www.capterra.nl/alternatives/107194/consol-cm> |
| nl-BE | <https://www.capterra.be/alternatives/107194/consol-cm> |

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